I'm a hands-on computing professional with a strong foundation in web systems, data analysis, and quality assurance. I have experience testing, troubleshooting, and improving system reliability across both technical and operational environments. I enjoy identifying issues early, ensuring data accuracy, and optimizing workflows for fast-paced settings. Combining practical technical skills with real-world coordination and customer service experience, I bring a pragmatic and analytical approach to QA, IT support, and development tasks. I thrive in collaborative teams, love solving problems, and am always looking to learn new tools and techniques to deliver reliable software and outstanding user support.

Dumitru Vasiliu

I'm a hands-on computing professional with a strong foundation in web systems, data analysis, and quality assurance. I have experience testing, troubleshooting, and improving system reliability across both technical and operational environments. I enjoy identifying issues early, ensuring data accuracy, and optimizing workflows for fast-paced settings. Combining practical technical skills with real-world coordination and customer service experience, I bring a pragmatic and analytical approach to QA, IT support, and development tasks. I thrive in collaborative teams, love solving problems, and am always looking to learn new tools and techniques to deliver reliable software and outstanding user support.

Available to hire

I’m a hands-on computing professional with a strong foundation in web systems, data analysis, and quality assurance. I have experience testing, troubleshooting, and improving system reliability across both technical and operational environments. I enjoy identifying issues early, ensuring data accuracy, and optimizing workflows for fast-paced settings.

Combining practical technical skills with real-world coordination and customer service experience, I bring a pragmatic and analytical approach to QA, IT support, and development tasks. I thrive in collaborative teams, love solving problems, and am always looking to learn new tools and techniques to deliver reliable software and outstanding user support.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

IT Support Assistant at Arden University, London
September 2, 2023 - November 2, 2025
Provided hardware/software trouble shooting for 200+ students and staff weekly. Imaged and deployed machines using standard configuration tools. Maintained help desk logs and escalated advanced issues to senior technical staff. Trained new student workers on ticketing system and documentation protocols.
Bartender at COYA London
January 1, 2021 - May 1, 2023
Delivered high-quality customer service in a fast-paced environment; managed daily operations; maintained bar stock and equipment; assisted with staff training and shift planning; ensured atmosphere consistent with brand standards.
Bar Supervisor at Searchys, London
June 1, 2023 - Present
Supervised bar operations, delivering high-quality customer service; controlled inventory, improved workflow, led team, and resolved operational issues; contributed to standardization of service quality; training and onboarding of staff.
Coordinator at Ocado CFC 2, Dordon
May 1, 2018 - January 1, 2021
Coordinated daily operational activities to meet performance targets (KPIs). Identified and resolved operational, technical, or system issues. Ensured all processes were completed accurately and on time. Monitored team performance and contributed to workflow improvements. Developed strong decision-making, organization, and leadership skills.

Education

BSc (Hons) in Computing & IT at Arden University, London
November 1, 2021 - November 1, 2025

Qualifications

BSc (Hons) in Computing & IT
November 1, 2021 - November 1, 2025

Industry Experience

Software & Internet, Education, Professional Services, Media & Entertainment, Travel & Hospitality