I am a very fast learner, especially on the job. If there is something I don’t know how to do, I will know by tomorrow. I am determined and hardworking, always putting my best work forward to meet expectations and deadlines. I have a multitude of skills which centre around creative storytelling, communication and dedication.

Ella Harwood

I am a very fast learner, especially on the job. If there is something I don’t know how to do, I will know by tomorrow. I am determined and hardworking, always putting my best work forward to meet expectations and deadlines. I have a multitude of skills which centre around creative storytelling, communication and dedication.

Available to hire

I am a very fast learner, especially on the job. If there is something I don’t know how to do, I will know by tomorrow.

I am determined and hardworking, always putting my best work forward to meet expectations and deadlines. I have a multitude of skills which centre around creative storytelling, communication and dedication.

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Language

English
Fluent
Japanese
Intermediate

Work Experience

Teaching Assistant & Academic Support at Sheen Mount Primary
January 1, 2023 - October 20, 2025
Supported neurodivergent students with individualized learning plans, emotional care, delivered one-on-one tutoring in literacy and numeracy.
Driver, CRM & Logistics Support at John Lewis Partnership
January 1, 2024 - October 20, 2025
Coordinated driver schedules, route planning, and operational reporting. Managed interpersonal conflicts and high-stress scenarios calmly and professionally. Liaised across departments to ensure smooth operations and brand standards.
Café Assistant & Visual Designer at Café CoUCoU
September 1, 2024 - October 20, 2025
Created visual signage, branding materials, and contributed menu design ideas. Reorganized cafe layout and supported event planning. Delivered customer service and barista support including hand-dipped coffee.
Guest Services & Cultural Educator at Kobayashiya Ryokan (Traditional Hotel)
April 1, 2025 - October 20, 2025
Taught English and supported onboarding of new hires through custom materials. Managed guest services: check-ins, yukata dressing, and traditional tea preparation. Coordinated internal communications and adapted to traditional cultural protocols.

Education

BA (Hons) Illustration at University for the Creative Arts
January 1, 2017 - January 1, 2020
Foundation Diploma in Art & Design at University for the Creative Arts
January 1, 2016 - January 1, 2017
Storyboard at Escape Studios
January 1, 2024 - January 1, 2024
TEFL Diploma Level 5 at TEFL Academy
January 1, 2023 - January 1, 2024

Qualifications

TEFL Diploma Level 5
January 1, 2023 - January 1, 2024
Storyboard
January 1, 2024 - January 1, 2024
Foundation Diploma in Art & Design
January 1, 2016 - January 1, 2017

Industry Experience

Media & Entertainment, Education, Professional Services, Travel & Hospitality, Retail