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I'm an experienced affiliate operations and account management leader with over 15 years in the iGaming and SaaS sectors. I have a unique blend of technical knowledge, commercial insight, and process discipline, which helps me connect affiliate, marketing, product, compliance, and finance teams seamlessly. I enjoy leading change management projects, streamlining processes, and building strong relationships with clients and partners by understanding their true needs. I'm proactive, detail-oriented, and always looking to improve team performance through training and efficient documentation.…I'm an experienced affiliate operations and account management leader with over 15 years in the iGaming and SaaS sectors. I have a unique blend of technical knowledge, commercial insight, and process discipline, which helps me connect affiliate, marketing, product, compliance, and finance teams seamlessly. I enjoy leading change management projects, streamlining processes, and building strong relationships with clients and partners by understanding their true needs. I'm proactive, detail-oriented, and always looking to improve team performance through training and efficient documentation.

Eve Bezzina

Project Manager, Affiliate Marketer, Digital Marketer, +2

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I'm an experienced affiliate operations and account management leader with over 15 years in the iGaming and SaaS sectors. I have a unique blend of technical knowledge, commercial insight, and process discipline, which helps me connect affiliate, marketing, product, compliance, and finance teams seamlessly. I enjoy leading change management projects, streamlining processes, and building strong relationships with clients and partners by understanding their true needs. I'm proactive, detail-oriented, and always looking to improve team performance through training and efficient documentation.…I'm an experienced affiliate operations and account management leader with over 15 years in the iGaming and SaaS sectors. I have a unique blend of technical knowledge, commercial insight, and process discipline, which helps me connect affiliate, marketing, product, compliance, and finance teams seamlessly. I enjoy leading change management projects, streamlining processes, and building strong relationships with clients and partners by understanding their true needs. I'm proactive, detail-oriented, and always looking to improve team performance through training and efficient documentation.

Available to hire

I’m an experienced affiliate operations and account management leader with over 15 years in the iGaming and SaaS sectors. I have a unique blend of technical knowledge, commercial insight, and process discipline, which helps me connect affiliate, marketing, product, compliance, and finance teams seamlessly.

I enjoy leading change management projects, streamlining processes, and building strong relationships with clients and partners by understanding their true needs. I’m proactive, detail-oriented, and always looking to improve team performance through training and efficient documentation.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Maltese

Fluent

English

Fluent

Italian

Intermediate

Work Experience

Affiliate Operations Lead at Casimba Gaming

January 1, 2025 - July 21, 2025

Led operational coordination across affiliate, finance, compliance, and marketing departments. Implemented process improvements through gap analysis, documentation, and automation. Acted as operational lead on affiliate systems, payments, KPIs, and reporting workflows. Supported strategic initiatives and tactical execution across internal and partner projects. Conducted regular team training on system tools such as NetRefer, Income Access, PowerBI and more. Recognized internally for leading the technical and operational change management for an affiliate platform migration for 22 brands and over 8,000 affiliate accounts.

Account Manager at NIU Ltd (9H Capital)

January 1, 2022 - July 21, 2025

Managed over 100 active client accounts with more than €1M in yearly billing. Achieved €500K+ in upsells by identifying long-term client needs and aligning service offers. Oversaw end-to-end project delivery including scoping, QA, documentation, deadlines, and stakeholder updates. Developed strong client relationships by understanding their real needs, not just wants. Provided payment gateway troubleshooting for all clients.

Senior Affiliate Manager at BGO Entertainment Ltd

January 1, 2021 - July 21, 2025

Drove a 65% improvement in UK traffic source compliance through structured audits and affiliate segmentation. Owned full-cycle affiliate operations covering payments, commissions, onboarding, and compliance. Collaborated with technical teams to scope KPI dashboards and process enhancements. Generated daily acquisition management reports. Managed a team of three affiliate managers and one analyst, including hiring, training, and KPI accountability. Oversaw affiliate platform and team operations across three white label sportsbook affiliate programs in Nigeria, Kenya, and Uganda. Grew Tier 1 and Tier 2 affiliate base from 20 to 60+, boosting conversions and acquisition by 200% YoY and MoM. Managed monthly commission processes, KPI tracking, and partner engagement. Handled affiliate and agency deals including Flat Fee, CPC, CPM, CPA, and programmatic. Organized 360° conference planning and brand presence including budget, travel, and logistics. Built strong relationships with affiliates

Affiliate Team Leader at Logifuture

January 1, 2019 - July 21, 2025

Managed a team of 3 affiliate managers and 1 analyst, including hiring, training, and KPI accountability. Led affiliate platform and team operations across 3 white label sportsbook affiliate programs in Nigeria, Kenya and Uganda. Expanded Tier 1–2 affiliate base from 20 to 60+, increasing conversions and acquisition by 200% YoY and MoM. Oversaw monthly commission processes, KPI metric tracking, and partner engagement. Handled affiliate and agency deals; Flat Fee, CPC, CPM, CPA, programmatic. Delivered 360° conference planning and brand presence including budget, travel and logistics. Fostered strong relationship building with affiliates through mutual benefit and converting issues into trust and opportunities.

Sales/ Account / Marketing Manager at Yggdrasil Gaming Ltd

January 1, 2016 - July 21, 2025

Delivered 15+ successful client integrations, managing end-to-end onboarding and technical setup. Created first project management framework for client onboarding. Served as Product Owner for Client Zone. Delivered 360° conference planning and brand presence. Managed PR campaigns, articles, and award submissions.

Account Manager at NetRefer

January 1, 2014 - July 21, 2025

Negotiated contract uplifts up to 150% and delivered two €25K+ consultancy upsells. Scoped and launched custom reporting projects and client-specific features. Delivered online and face-to-face client training and workshops. Scoped technical solutions for existing and new feature requests. Oversaw 1st line support for client portfolio, including staff training on customizations and best practices. Supported key accounts with strategic planning and product/process consultation aligned with budgets and usage trends. Created framework for training and product documentation. Provided payment gateway troubleshooting across all clients.