Hi, I'm Ezoe Robinson, a UX/UI designer with 8 years of experience specializing in user-centered digital solutions across consulting, government, SaaS, and financial sectors. I enjoy collaborating closely with stakeholders, developers, and users to create intuitive designs that improve user satisfaction and business outcomes. I’m proficient with tools like Figma, Adobe Creative Suite, and Miro and have a passion for designing accessible and inclusive digital products. Throughout my career, I've had the chance to lead key projects for clients such as Lloyds Bank, Money & Pensions Service, JP Morgan, and more. I thrive in agile environments, love problem-solving through user research and prototyping, and am always eager to learn and adapt to new challenges.

Ezoe Robinson

Hi, I'm Ezoe Robinson, a UX/UI designer with 8 years of experience specializing in user-centered digital solutions across consulting, government, SaaS, and financial sectors. I enjoy collaborating closely with stakeholders, developers, and users to create intuitive designs that improve user satisfaction and business outcomes. I’m proficient with tools like Figma, Adobe Creative Suite, and Miro and have a passion for designing accessible and inclusive digital products. Throughout my career, I've had the chance to lead key projects for clients such as Lloyds Bank, Money & Pensions Service, JP Morgan, and more. I thrive in agile environments, love problem-solving through user research and prototyping, and am always eager to learn and adapt to new challenges.

Available to hire

Hi, I’m Ezoe Robinson, a UX/UI designer with 8 years of experience specializing in user-centered digital solutions across consulting, government, SaaS, and financial sectors. I enjoy collaborating closely with stakeholders, developers, and users to create intuitive designs that improve user satisfaction and business outcomes. I’m proficient with tools like Figma, Adobe Creative Suite, and Miro and have a passion for designing accessible and inclusive digital products.

Throughout my career, I’ve had the chance to lead key projects for clients such as Lloyds Bank, Money & Pensions Service, JP Morgan, and more. I thrive in agile environments, love problem-solving through user research and prototyping, and am always eager to learn and adapt to new challenges.

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Work Experience

Senior Product Designer at Lloyds Bank
June 30, 2025 - July 16, 2025
Led the end-to-end design of a virtual financial advisory product for Lloyds Bank customers. Collaborated closely with the tech development team, business analysts, and key stakeholders to align on business goals and compliance requirements. Conducted user interviews, affinity mapping, and created detailed user journeys using Miro, Figma, and Slack in an agile, two-week sprint environment.
Lead UX/Product Designer at Money & Pensions Service (GDS / GOV)
February 28, 2024 - July 16, 2025
Served as lead UX/UI designer for the UK’s largest money and pensions guidance service. Prioritized features to deliver an MVP within six months, redesigned key user journeys to improve conversion, and developed a comprehensive Figma design system saving 80 design hours annually. Conducted user testing including tree tests and card sorting to optimize website navigation, reducing content find time by 12% and exit rate by 11%.
UX / Product Designer at JP Morgan Bank
June 30, 2022 - July 16, 2025
Redesigned a legacy equities stock trading platform, collaborating with traders and stakeholders to identify key workflows and pain points. Delivered high-fidelity wireframes and accessible design features in Figma and Adobe XD. Increased user satisfaction by 15% and transaction volume by 18%. Engaged with developers in two-week sprints using Jira and Confluence.
UX / Product Design Consultant at PA Consulting
February 28, 2021 - July 16, 2025
Delivered a digital transformation project for the UK Department for Transport. Facilitated workshops with diverse users to map existing paper-based processes and design new digital user journeys. Created wireframes, prototypes, and high-fidelity designs in Figma, Adobe XD, and Photoshop. Worked iteratively with developers via Slack and Jira to prioritize and launch a new online traffic regulation application system.
UX/UI Design Consultant at Tata Consultancy Services (Tata Group)
March 31, 2019 - July 16, 2025
Designed dashboards and webpages for insurance clients such as Zurich and Prudential. Created user stories and redesigned the digital complaint processing system to enhance customer experience, reducing phone wait times by 75% and decreasing customer churn by 20%.
Digital Print Design Intern at Christian Dior (LVMH Group)
July 31, 2016 - July 16, 2025
Assisted in fashion design research and digital print creation for womenswear collections, including the Cruise/Resort 16/17 and Couture 17 collections. Delivered digital prints and embroidery designs for luxury red carpet and bridal fashion lines.
Digital Print Design Intern at Oscar De La Renta
July 31, 2016 - July 16, 2025
Contributed to digital print design and prototypes for womenswear, supporting fashion teams with colorways and design elements during the 2015-2016 period.
Senior UX/UI Designer at Lloyds Bank
June 30, 2025 - July 16, 2025
Led the end-to-end design of a virtual financial advisory digital product for Lloyds Bank. Collaborated with the development team, business analysts, and stakeholders to meet business revenue goals. Conducted user interviews and research using Miro, Figma, and Slack to create user journeys and affinity maps. Worked closely with KYC, compliance, and legal teams to ensure regulatory compliance. Introduced agile user-centered methodologies and worked in two-week sprints.
Lead UX/UI Designer at Money & Pensions Service (GDS / GOV)
February 28, 2024 - July 16, 2025
Led UX/UI design for the UK's largest money and pensions guidance and debt advice service. Prioritized features to facilitate MVP development in 6 months. Redesigned key user journeys improving conversion rates and delivered a design system in Figma for consistency across financial interfaces. Improved website navigation flows, reducing user time to find content and lowering exit rates.
UX/UI Designer at JP Morgan Bank
June 30, 2022 - July 16, 2025
Redesigned a legacy equities stock trading platform by conducting discovery interviews and workshops with traders. Created high-fidelity wireframes and designs for the new Stride equities trading system, focusing on interface customization for accessibility to reduce eye strain and increase user satisfaction. Worked in two-week sprints with developers in Jira and Confluence.
UX/UI Design Consultant at PA Consulting
February 28, 2021 - July 16, 2025
Delivered a digital transformation project for the Department for Transport by creating a new digital system for Traffic Regulations Orders applications. Facilitated workshops with stakeholders and users to map existing workflows and design a new online application process. Designed and iteratively refined wireframes, user journeys, and prototypes using Figma, Adobe XD, and Photoshop. Coordinated delivery with developers using Slack and Jira.
UX/UI Design Consultant at Tata Consultancy Services (Tata Group)
March 31, 2019 - July 16, 2025
Designed dashboards and webpages for insurance clients like Zurich and Prudential. Created user stories and journeys for digital transformation projects, including deploying an online claims processing system that reduced customer phone wait time by 75% and increased claims completion rate. Improved user experience to reduce customer churn by 20%.
Digital Print Design Intern at Christian Dior (LVMH Group)
July 31, 2016 - July 16, 2025
Assisted fashion teams with design research, initial design creation, prototyping, and creation of digital print designs and colorways for collections including Cruise/Resort 16/17 and Couture 17. Contributed to digital print and embroidery embellishments for red carpet womenswear collections.
Digital Print Design Intern at Oscar De La Renta
July 31, 2016 - July 16, 2025
Supported fashion design projects with digital print designs and prototypes for womenswear collections. Participated in a FashTech hackathon designing a fashion events discovery and ticketing app prototype using UX methodologies.

Education

Bachelor Degree at University of The Arts London - Central Saint Martins
January 1, 2013 - December 31, 2017
Foundation Diploma at Kingston University
January 1, 2012 - December 31, 2013
Bachelor Degree at University of The Arts London - Central Saint Martins
January 1, 2013 - December 31, 2017
Foundation Diploma at Kingston University
January 1, 2012 - December 31, 2013

Qualifications

UX/UI Design & Front End Development
February 1, 2018 - June 30, 2018
UX/UI Design & Front End Development
February 1, 2018 - June 30, 2018

Industry Experience

Financial Services, Government, Professional Services, Software & Internet, Consumer Goods