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Head of E-commerce Technology with 8+ years driving Shopify ecosystems, product development, and AI-powered automation at scale. Built and scaled multi-store Shopify operations, engineered React-based dashboards and PWA storefronts, and deployed AI chatbots and e-commerce platforms from the ground up. Combines deep operational expertise in WMS/OMS implementation and high-SKU inventory environments with full-stack technical capability across Liquid, JavaScript, React, Supabase, and API integrations—turning complex e-commerce challenges into scalable, revenue-driving systems.…Head of E-commerce Technology with 8+ years driving Shopify ecosystems, product development, and AI-powered automation at scale. Built and scaled multi-store Shopify operations, engineered React-based dashboards and PWA storefronts, and deployed AI chatbots and e-commerce platforms from the ground up. Combines deep operational expertise in WMS/OMS implementation and high-SKU inventory environments with full-stack technical capability across Liquid, JavaScript, React, Supabase, and API integrations—turning complex e-commerce challenges into scalable, revenue-driving systems.

Fahad Azhar

Full Stack Developer, Web Developer, eCommerce Developer, +1

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Head of E-commerce Technology with 8+ years driving Shopify ecosystems, product development, and AI-powered automation at scale. Built and scaled multi-store Shopify operations, engineered React-based dashboards and PWA storefronts, and deployed AI chatbots and e-commerce platforms from the ground up. Combines deep operational expertise in WMS/OMS implementation and high-SKU inventory environments with full-stack technical capability across Liquid, JavaScript, React, Supabase, and API integrations—turning complex e-commerce challenges into scalable, revenue-driving systems.…Head of E-commerce Technology with 8+ years driving Shopify ecosystems, product development, and AI-powered automation at scale. Built and scaled multi-store Shopify operations, engineered React-based dashboards and PWA storefronts, and deployed AI chatbots and e-commerce platforms from the ground up. Combines deep operational expertise in WMS/OMS implementation and high-SKU inventory environments with full-stack technical capability across Liquid, JavaScript, React, Supabase, and API integrations—turning complex e-commerce challenges into scalable, revenue-driving systems.

Available to hire

Head of E-commerce Technology with 8+ years driving Shopify ecosystems, product development, and AI-powered automation at scale. Built and scaled multi-store Shopify operations, engineered React-based dashboards and PWA storefronts, and deployed AI chatbots and e-commerce platforms from the ground up.

Combines deep operational expertise in WMS/OMS implementation and high-SKU inventory environments with full-stack technical capability across Liquid, JavaScript, React, Supabase, and API integrations—turning complex e-commerce challenges into scalable, revenue-driving systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Advanced

Work Experience

Head of E-commerce Technology at Dtech Systems Saudi Arabia

March 1, 2026 - Present

Led end-to-end Shopify audits across client storefronts, identifying 15+ UX and performance gaps per store and translating findings into prioritized optimization roadmaps. Rebuilt storefront architecture including Liquid theme customization, navigation restructuring, and checkout flow redesign, improving average page speed by 30%+ and reducing mobile bounce rate. Integrated Shopify with CRM/email/automation platforms via REST/GraphQL APIs and webhooks, cutting manual data-sync overhead by ~60%. Deployed AI-powered personalization and product recommendations to uplift average order value. Implemented GTM/GA4 tracking with custom events and conversion funnels across 3+ storefronts. Built scalable post-purchase and inventory automation workflows to reduce manual operational touchpoints by 40%+ in multi-store environments.

Warehouse Operations Executive (E-Commerce) at Aramex

February 1, 2026 - March 1, 2026

Directed daily fulfillment operations for a catalog of 100,000+ SKUs, managing continuous processing and dispatch of 2,000+ orders daily. Used enterprise Warehouse Management Systems to orchestrate inventory routing, perform cycle counts, and maintain strict stock accuracy during high operational traffic. Monitored dispatch SLAs and coordinated with floor staff and fleet drivers to identify and clear warehouse bottlenecks. Enforced picking/packing protocols during peak volume to minimize errors and maintain high fulfillment accuracy across varied order profiles. Integrated into a high-paced logistics hub, stabilizing workflow spikes and ensuring operational continuity.

E-commerce Operations Manager at Agha Noor

November 1, 2017 - February 1, 2026

Spearheaded end-to-end implementation of Unity Retail (WMS/OMS), transitioning warehouse operations from manual logs to a barcode-driven system supporting 5x operational growth. Developed Shopify automation to streamline bulk discount updates and inventory synchronization, reducing manual workflows by 40%. Built a ship-from-store model using retail outlets as micro-distribution hubs, enabling under-60-minute delivery for local customers via internal dispatch. Managed surges to 1,000+ daily orders with optimized picking/packing layouts maintaining 98% fulfillment accuracy during peak seasons. Controlled a 5,000+ SKU catalog via real-time WMS-to-storefront synchronization, reducing stock discrepancies by 20%. Maintained zero-discrepancy records across COD and prepaid reconciliations using Unity Retail automated reconciliation for accurate courier payout auditing.

Operations & Customer Support Coordinator at Asim Jo fa

August 1, 2017 - October 1, 2017

Orchestrated fulfillment for luxury collection launches, ensuring thousands of pre-orders were processed and dispatched within strict 48-hour windows. Managed manual reconciliation of luxury stock across 1,500+ SKUs to ensure physical inventory matched digital records. Bridged the warehouse with national courier partners (TCS, DHL) to resolve delivery bottlenecks in real time and ensure premium customer service.

Key Account Manager at Call Courier (now part of PostEx)

January 1, 2017 - July 1, 2017

Managed key e-commerce and corporate accounts by overseeing daily shipment operations, ensuring SLA adherence and high client satisfaction. Tracked and analyzed KPIs such as delivery success rate, return ratio, and transit times to identify gaps and improve operational efficiency and service quality. Coordinated across operations, warehouse, and last-mile teams to streamline pickups, dispatch, and delivery. Led delivery rider coordination during peak campaigns to optimize route planning and handle surge volumes while improving on-time deliveries.

E-Commerce & Order Coordinator at Bakers Supplies

September 1, 2016 - December 1, 2016

Supported early-stage growth of a premium online baking supply store by managing the digital presentation of 1,000+ specialized SKUs. Coordinated nationwide logistics for delicate and temperature-sensitive professional ingredients and handled packing to ensure products arrived in perfect condition.