I am a results-driven and versatile professional with a diverse skill set encompassing Digital Marketing, Customer Service, Software Testing & QA, and Lead Generation. As a Digital Marketing Executive, I excel in crafting innovative strategies to enhance online presence and drive targeted traffic. My Customer Service expertise ensures exceptional client satisfaction and retention. Possessing a keen eye for detail, I deliver quality-driven Software Testing & QA solutions, ensuring software reliability. With a proven track record in Lead Generation, I successfully identify prospects and nurture them into valuable customers. My career objective is to leverage these multifaceted skills to contribute significantly to a dynamic organization's growth and success.

I am a results-driven and versatile professional with a diverse skill set encompassing Digital Marketing, Customer Service, Software Testing & QA, and Lead Generation. As a Digital Marketing Executive, I excel in crafting innovative strategies to enhance online presence and drive targeted traffic. My Customer Service expertise ensures exceptional client satisfaction and retention. Possessing a keen eye for detail, I deliver quality-driven Software Testing & QA solutions, ensuring software reliability. With a proven track record in Lead Generation, I successfully identify prospects and nurture them into valuable customers. My career objective is to leverage these multifaceted skills to contribute significantly to a dynamic organization's growth and success.

Available to hire

I am a results-driven and versatile professional with a diverse skill set encompassing Digital Marketing, Customer Service, Software Testing & QA, and Lead Generation. As a Digital Marketing Executive, I excel in crafting innovative strategies to enhance online presence and drive targeted traffic. My Customer Service expertise ensures exceptional client satisfaction and retention.

Possessing a keen eye for detail, I deliver quality-driven Software Testing & QA solutions, ensuring software reliability. With a proven track record in Lead Generation, I successfully identify prospects and nurture them into valuable customers. My career objective is to leverage these multifaceted skills to contribute significantly to a dynamic organization’s growth and success.

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Language

English
Fluent

Work Experience

Digital Marketing Executive at Semicolon IT Solution, Level-11, Sheikh Hasina Software Technology Park
December 31, 2020 - August 11, 2025
Experienced Digital Marketing Executive adept at developing and implementing strategic online marketing campaigns to drive brand visibility and revenue growth. Proficient in SEO, SEM, social media marketing, email marketing, and analytics tools. Proven track record of increasing website traffic and engagement through creative content creation and data-driven insights.
Customer Service Associate at Chaldal.com, 29 Sher-E-Bangla Rd, Khulna 9100
December 31, 2021 - August 11, 2025
Highly motivated and customer-centric Customer Service Associate with a proven track record of delivering exceptional customer experiences. Skilled in resolving inquiries, handling complaints, and providing accurate product information. Possess excellent communication and problem-solving abilities to address diverse customer needs. Proficient in utilizing CRM software to manage customer interactions and maintain accurate records.
Software Tester & QA at Jeda.ai, California USA
January 1, 2021 - Present
Experienced Software Tester & QA professional with a proven track record of ensuring software quality and delivering reliable products. Skilled in designing comprehensive test plans, executing test cases, and identifying critical issues to enhance product performance. Proficient in manual and automated testing methodologies, test management tools, and defect tracking systems. Adept at collaborating with cross-functional teams to meet project deadlines and maintain a high standard of quality.
Lead Generation Specialist at Jeda.ai, California USA
January 1, 2021 - Present
Highly motivated Lead Generation Specialist with a proven track record in driving business growth through strategic lead generation campaigns. Skilled in identifying target audiences, implementing effective marketing strategies, and generating high-quality leads across various channels.

Education

High School at Shahapur High School
January 1, 2010 - January 1, 2016
College at BCMC College of Engineering and Technology School College
January 1, 2016 - January 1, 2020

Qualifications

Diploma in Civil Engineering
January 1, 2016 - January 1, 2020
Semicolon IT Solution, Level-11 Certificate
January 1, 2019 - January 1, 2020

Industry Experience

Retail, Software & Internet, Professional Services, Education
    paper Comprehensive Lead Generation Project: Strategies and Execution
    With extensive experience in lead generation, I have developed a comprehensive project that demonstrates my ability to identify, attract, and convert potential customers effectively. This project file showcases various strategies and tools I have mastered over time, reflecting my deep understanding of market segmentation, target audience analysis, and campaign optimization. The project encompasses a full lead generation cycle, from initial prospecting to nurturing and conversion. It highlights my skills in leveraging digital platforms, email marketing, social media outreach, and data-driven decision-making to maximize lead quality and volume. I have incorporated automation techniques and CRM integrations to streamline workflows and enhance follow-up efficiency, ensuring no lead is lost. Through this project, I demonstrate proficiency in creating compelling value propositions and engaging content tailored to diverse buyer personas. Data analysis and A/B testing are integral components, allowing continuous improvement and measurable ROI. The project also emphasizes ethical and compliant lead generation practices, respecting privacy regulations and maintaining brand integrity. This file serves as a portfolio of my practical expertise and strategic thinking in lead generation, illustrating my commitment to driving business growth through targeted and efficient lead acquisition. It is designed to be a reference for my capabilities, ready to be adapted or scaled for various industries and campaign goals.
    paper SEO Blogging
    This project showcases my skills in SEO blogging and lead generation. I created well-researched, keyword-optimized blogs that ranked on Google’s first page for targeted keywords, driving organic traffic without paid ads. The content was crafted to engage readers and answer their needs while integrating effective CTAs and lead capture forms to convert visitors into qualified leads. Using tools like Google Analytics and SEO platforms, I monitored performance and optimized content for better results. The screenshots highlight my success in achieving strong Google rankings and steady lead generation, proving my ability to boost online visibility and grow business pipelines through strategic content marketing.