I'm Geraldine Bowcock, a Senior Test Analyst and QA Lead with over 15 years of delivering high-quality software in financial services and government. I hold a Diploma in Business Studies (Information Systems Management) and ISTQB certification. I write robust test strategies, test plans, and schedules, and enjoy guiding onshore and offshore QA teams to successful delivery. I specialize in end-to-end testing across Windows, UNIX/Linux, and mainframe environments, with hands-on automation using Selenium, Katalon Studio, and other tools. I'm comfortable taking on BA tasks when needed, collaborating with developers, product owners and SMEs to ensure acceptance criteria are well-defined, and I love helping teams improve testing processes and practices.

Geraldine Bowcock

I'm Geraldine Bowcock, a Senior Test Analyst and QA Lead with over 15 years of delivering high-quality software in financial services and government. I hold a Diploma in Business Studies (Information Systems Management) and ISTQB certification. I write robust test strategies, test plans, and schedules, and enjoy guiding onshore and offshore QA teams to successful delivery. I specialize in end-to-end testing across Windows, UNIX/Linux, and mainframe environments, with hands-on automation using Selenium, Katalon Studio, and other tools. I'm comfortable taking on BA tasks when needed, collaborating with developers, product owners and SMEs to ensure acceptance criteria are well-defined, and I love helping teams improve testing processes and practices.

Available to hire
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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Work Experience

Senior Test Analyst and Test Lead (Contract roles) at Allied Credit
August 1, 2023 - Present
Testing of POS Origination System Fintech Lightning; develop Test Strategy, Test Plans and Test Cases; collaborate with Development, Business Analysts and SMEs; perform System, System Integration and regression testing; API validation via Postman; UI validation and SQL database verification; lead UAT support and production implementation testing; plan and sign-off on test activities.
Test Lead / Senior Test Analyst at Transport for NSW (Customer Strategy and Technology)
August 1, 2022 - August 31, 2023
Executed component, system, integration, regression, non-functional, end-to-end and UAT testing for PREP projects; maintained test documentation; assisted in standardisation of testing processes; supported UAT sign-off and daily/weekly project status reporting.
Test Analyst at ACCC
January 1, 2022 - August 31, 2022
System, integration and regression testing for CDR program; API validation; testing front-end staff portal Dynamics 365 and API updates; UAT support.
Test Analyst / QA Engineer at Metcash
April 1, 2021 - January 31, 2022
System, system integration and regression testing for IGA eCommerce website; test strategy, test plans and test cases; automation framework setup with Katalon Studio; release testing on ThryveAI platform.
Senior Test Analyst at Bluestone Technologies
August 1, 2018 - April 30, 2021
System, system integration and regression testing for internet banking project; API validation; front-end testing of BOSS; disaster recovery testing; ST/SIT for product updates; UAT support.
Test Lead / System Tester at Suncorp Group
May 1, 2009 - August 31, 2018
Test Lead / System Tester on DRUPAL & AEM conversion projects; L&U testing for Life/COGEN platforms; mentoring junior testers; agile testing participation; story review and acceptance criteria; automation planning and metrics.
System & Integration Tester at Macquarie Bank
September 1, 2009 - March 31, 2010
System and integration testing of cash products; interface testing with mainframe; batch system integration testing; production verification planning.
System Tester at ING Australia
January 1, 2008 - November 30, 2008
System testing of wrap trading system; testing of equity & funds trading; interface testing with VB6/Oracle environments; documentation and daily progress reporting.
Senior Test Analyst / Test Lead at Commonwealth Bank Australia
September 1, 2005 - December 31, 2008
System testing for CommSec and CRM core environments; regression testing, mainframe interface testing; mentoring junior testers; test strategy development and status reporting.

Education

Diploma in Business Studies (Information Systems Management) at Munster Technological University (MTU)
January 1, 1995 - January 1, 1995
Certificate in Information Technology at Dublin City University
January 1, 1997 - January 1, 1997
Certificate in Agile Testing at SoftEd
January 1, 2012 - January 1, 2012
Certificate in Test Team Leadership at Planit
January 1, 2015 - January 1, 2015

Qualifications

ITIL Certification
January 1, 2020 - January 1, 2020
Diploma in Business Studies (Information Systems Management)
January 1, 1995 - January 1, 1995
Certificate in Information Technology
January 1, 1997 - January 1, 1997
Certificate in Agile Testing
January 1, 2012 - January 1, 2012
Certificate in Test Team Leadership
January 1, 2015 - January 1, 2015
ITIL Certification
January 1, 2020 - January 1, 2020

Industry Experience

Financial Services, Government, Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate