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I am a dedicated and solution-driven Network Engineer and IT Support Specialist with hands-on experience in network configuration, system troubleshooting, and infrastructure management. With a strong foundation in web development and artificial intelligence systems, I combine technical expertise with creative problem-solving to design efficient, secure, and scalable digital solutions. I have experience supporting enterprise networks, resolving hardware and software issues, and building responsive web applications. My passion for emerging technologies and automation drives me to continuously improve system performance and implement innovative tech solutions that enhance business operations. I am highly analytical, detail-oriented, and committed to delivering reliable IT services in fast-paced environments. I am actively seeking opportunities to contribute across IT operations, development, and AI-enabled projects.…I am a dedicated and solution-driven Network Engineer and IT Support Specialist with hands-on experience in network configuration, system troubleshooting, and infrastructure management. With a strong foundation in web development and artificial intelligence systems, I combine technical expertise with creative problem-solving to design efficient, secure, and scalable digital solutions. I have experience supporting enterprise networks, resolving hardware and software issues, and building responsive web applications. My passion for emerging technologies and automation drives me to continuously improve system performance and implement innovative tech solutions that enhance business operations. I am highly analytical, detail-oriented, and committed to delivering reliable IT services in fast-paced environments. I am actively seeking opportunities to contribute across IT operations, development, and AI-enabled projects.

Esu Ekanem

Web Developer, Front-End Developer, Back-End Developer, +5

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I am a dedicated and solution-driven Network Engineer and IT Support Specialist with hands-on experience in network configuration, system troubleshooting, and infrastructure management. With a strong foundation in web development and artificial intelligence systems, I combine technical expertise with creative problem-solving to design efficient, secure, and scalable digital solutions. I have experience supporting enterprise networks, resolving hardware and software issues, and building responsive web applications. My passion for emerging technologies and automation drives me to continuously improve system performance and implement innovative tech solutions that enhance business operations. I am highly analytical, detail-oriented, and committed to delivering reliable IT services in fast-paced environments. I am actively seeking opportunities to contribute across IT operations, development, and AI-enabled projects.…I am a dedicated and solution-driven Network Engineer and IT Support Specialist with hands-on experience in network configuration, system troubleshooting, and infrastructure management. With a strong foundation in web development and artificial intelligence systems, I combine technical expertise with creative problem-solving to design efficient, secure, and scalable digital solutions. I have experience supporting enterprise networks, resolving hardware and software issues, and building responsive web applications. My passion for emerging technologies and automation drives me to continuously improve system performance and implement innovative tech solutions that enhance business operations. I am highly analytical, detail-oriented, and committed to delivering reliable IT services in fast-paced environments. I am actively seeking opportunities to contribute across IT operations, development, and AI-enabled projects.

Available to hire

I am a dedicated and solution-driven Network Engineer and IT Support Specialist with hands-on experience in network configuration, system troubleshooting, and infrastructure management. With a strong foundation in web development and artificial intelligence systems, I combine technical expertise with creative problem-solving to design efficient, secure, and scalable digital solutions. I have experience supporting enterprise networks, resolving hardware and software issues, and building responsive web applications.

My passion for emerging technologies and automation drives me to continuously improve system performance and implement innovative tech solutions that enhance business operations. I am highly analytical, detail-oriented, and committed to delivering reliable IT services in fast-paced environments. I am actively seeking opportunities to contribute across IT operations, development, and AI-enabled projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

IT Tech Support at Renmoney

January 1, 2020 - August 31, 2022

Results-driven IT Support Specialist responsible for diagnosing and resolving hardware, software, and network issues to minimize downtime. Implemented proactive maintenance, remote troubleshooting tooling, and routine system monitoring to reduce outages. Deployed and configured Windows operating systems, network devices, and user accounts across multiple workstations; strengthened network stability by aiding router, switch, and firewall configurations; improved data security through regular updates, antivirus management, and backup strategies. Provided user training and technical guidance to enhance staff efficiency and reduce recurring support requests.

Full Stack AI Engineer at Agentic Commerce / McGrocer

June 1, 2021 - July 31, 2022

Developed frontend and backend components for scalable web applications. Built responsive UIs using HTML, CSS, JavaScript, and modern frameworks; integrated APIs, managed state, and ensured accessibility and performance. Collaborated with designers and product teams to align functionality with business goals. Implemented AI features and data processing pipelines to enhance product capabilities, while maintaining code quality, security, and scalability.

Backend Developer at McGrocer

August 1, 2020 - June 30, 2022

Built server-side APIs and database interactions to power web applications. Implemented authentication, RESTful API design, data modeling, and performance optimizations. Worked on security best practices and ensured seamless integration with frontend interfaces. Contributed to architecture design and deployment plans for scalable systems.

Network Engineer at Zipline

June 1, 2016 - September 30, 2020

Designed and configured LAN/WAN infrastructures to optimize performance and reliability. Deployed and managed routers, switches, firewalls, and access points; implemented IP addressing schemes, VLANs, and routing protocols. Improved security posture with ACLs and secure authentication; conducted diagnostics and performance analysis to identify bottlenecks and optimize bandwidth.

IT Support Specialist at Renmoney

January 1, 2020 - August 1, 2022

Diagnosed and resolved hardware, software, and network issues to ensure continuous business operations. Implemented proactive maintenance and routine system monitoring to reduce downtime. Deployed and configured Windows operating systems across multiple workstations, as well as network devices and user accounts. Strengthened network stability through router, switch, and firewall configuration, and enhanced data security via regular system updates, antivirus management, and backup implementations. Provided user training and technical guidance to improve staff efficiency and reduce repeated support requests.