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Hi, I’m Gladys Cagasan—a dedicated social media manager who loves turning ideas into visually appealing content and meaningful online engagement. I create high-quality content, manage daily interactions, and strive to ensure no customer inquiry goes unnoticed, turning social media activity into real business opportunities. In addition, I have basic SEO and web development skills, which allow me to support website updates and optimize content for better visibility. I blend creativity with strong organization and clear communication to provide reliable, efficient support and help brands grow their presence in today’s digital landscape.…Hi, I’m Gladys Cagasan—a dedicated social media manager who loves turning ideas into visually appealing content and meaningful online engagement. I create high-quality content, manage daily interactions, and strive to ensure no customer inquiry goes unnoticed, turning social media activity into real business opportunities. In addition, I have basic SEO and web development skills, which allow me to support website updates and optimize content for better visibility. I blend creativity with strong organization and clear communication to provide reliable, efficient support and help brands grow their presence in today’s digital landscape.

Gladys Cagasan

Social Media Manager, Content Creator, Web Designer, +2

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Hi, I’m Gladys Cagasan—a dedicated social media manager who loves turning ideas into visually appealing content and meaningful online engagement. I create high-quality content, manage daily interactions, and strive to ensure no customer inquiry goes unnoticed, turning social media activity into real business opportunities. In addition, I have basic SEO and web development skills, which allow me to support website updates and optimize content for better visibility. I blend creativity with strong organization and clear communication to provide reliable, efficient support and help brands grow their presence in today’s digital landscape.…Hi, I’m Gladys Cagasan—a dedicated social media manager who loves turning ideas into visually appealing content and meaningful online engagement. I create high-quality content, manage daily interactions, and strive to ensure no customer inquiry goes unnoticed, turning social media activity into real business opportunities. In addition, I have basic SEO and web development skills, which allow me to support website updates and optimize content for better visibility. I blend creativity with strong organization and clear communication to provide reliable, efficient support and help brands grow their presence in today’s digital landscape.

Available to hire

Hi, I’m Gladys Cagasan—a dedicated social media manager who loves turning ideas into visually appealing content and meaningful online engagement. I create high-quality content, manage daily interactions, and strive to ensure no customer inquiry goes unnoticed, turning social media activity into real business opportunities.

In addition, I have basic SEO and web development skills, which allow me to support website updates and optimize content for better visibility. I blend creativity with strong organization and clear communication to provide reliable, efficient support and help brands grow their presence in today’s digital landscape.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Franchise Coach at ePerformax Contact Centers & BPO

January 1, 2023 - January 1, 2026

As a Social Media Management and SEO Support Specialist, I create and manage engaging content to maintain a consistent online presence across platforms. I handle scheduling, monitor engagement, and respond to messages to build strong audience connections. I also provide basic SEO support by optimizing content, using relevant keywords, and assisting with website updates to improve visibility and overall digital performance.

Customer Service Representative / Chat Support at ePerformax Contact Centers & BPO

January 1, 2019 - January 1, 2022

Handled customer inquiries through live chat and messaging platforms, providing timely, accurate, and friendly support. Resolved concerns efficiently, managed multiple conversations at once, and ensured a positive customer experience while following company guidelines.