I’m a hardworking individual will put their best foot forward no matter what the task. From using geometry nodes to speed up workflows to learning how to sew in order to recycle clothes there is no challenge that I can’t overcome with a creative flair. With my years of customer care experience and my time volunteering with Tabletop Ireland, I excel at effectively communicating and mediating high tension situations while aim to create the most optimal outcome for everyone involved

Grace Harty

I’m a hardworking individual will put their best foot forward no matter what the task. From using geometry nodes to speed up workflows to learning how to sew in order to recycle clothes there is no challenge that I can’t overcome with a creative flair. With my years of customer care experience and my time volunteering with Tabletop Ireland, I excel at effectively communicating and mediating high tension situations while aim to create the most optimal outcome for everyone involved

Available to hire

I’m a hardworking individual will put their best foot forward no matter what the task. From using geometry nodes to speed up workflows to learning how to sew in order to recycle clothes there is no challenge that I can’t overcome with a creative flair. With my years of customer care experience and my time volunteering with Tabletop Ireland, I excel at effectively communicating and mediating high tension situations while aim to create the most optimal outcome for everyone involved

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Irish
Beginner

Work Experience

3D artist at MoveAhead
March 1, 2025 - April 30, 2026
• Creating 3D models of sport stadiums used for live AR activations • Creating assets in Blender to be used in Unity • Creating systems, such as a stadium seat generator using Geometry nodes within Blender to aid in the modelling process • UV unwrapping to optimize the textures • Animating assets and camera pans within Unity as background transitions for menu screens • Saving assets to a repo and tracking files using LFS
Content Moderator at Telus International
April 1, 2021 - August 1, 2022
Ensuring that the content (Video, audio, text) our client's users were creating adhered to the guidelines the client had in place. - Using digital moderation tools to escalate inappropriate or illegal content that may require medical or legal attention. -Identifying different trends on the platform that may damage the clients image. -Adhering to GDPR (General Data Protection Regulation) to ensure our client, and their users, data was protected - Was part of a project to bring the language issues we were having with the moderating tool to the attention of the client. Many language queues were getting videos that were not in that queues language. (I.e hindi videos were in the English queue). This project involved myself and several other agents monitoring how many videos we had to reassign to other languages and what element of the video was in a different language. Not only did I monitor my reassigned videos, I was also the point of contact for other agents working on the project. - Another agent and I were also responsible for consolidating the most common songs heard in videos into a presentation for all agents to access. This presentation covered the lyrics of these songs so all agents would be aware of what profanities were in the song lyrics. By doing this we prevented videos contain songs with derogatory lyrics, that may be hard to hear, from being uploaded onto the platform. This presentation is updated on a weekly basis so we can keep all agents updated on the musical trends of the platform. - I am part of the BEX committee which is responsible for promoting employee satisfaction in the workplace. This is done through monthly competitions and events.
Customer care agent at Zazzle
September 1, 2022 - Present
• Responding to customers questions and inquiries • Correcting design issues with customers’ orders • Hitting my KPIs and monitoring them using Google Sheets • Creating communications as part of the Wellness committee

Education

MSc Computing and Computer Animation at Dundalk Institute of Technology
September 15, 2022 - October 1, 2024
Received 1.1
BA Creative Digital Media at Munster Technological University
September 1, 2014 - June 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Telecommunications

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate