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Hello! I am Heide B. Guillermo Bagong Silang, a detail-oriented professional with experience in digital operations, content moderation, and interface design. I excel at analyzing data, reviewing digital content for compliance, and creating user-friendly visual designs using tools like Figma, Canva, and Photoshop. I thrive in fast-paced environments that demand accuracy, critical thinking, and collaboration. I am open to opportunities in design, digital operations, content moderation, and data-driven roles and enjoy mentoring teammates and driving process improvements.…Hello! I am Heide B. Guillermo Bagong Silang, a detail-oriented professional with experience in digital operations, content moderation, and interface design. I excel at analyzing data, reviewing digital content for compliance, and creating user-friendly visual designs using tools like Figma, Canva, and Photoshop. I thrive in fast-paced environments that demand accuracy, critical thinking, and collaboration. I am open to opportunities in design, digital operations, content moderation, and data-driven roles and enjoy mentoring teammates and driving process improvements.

Heide B. Guillermo

UI Designer, Web Designer, Graphic Designer, +1

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Hello! I am Heide B. Guillermo Bagong Silang, a detail-oriented professional with experience in digital operations, content moderation, and interface design. I excel at analyzing data, reviewing digital content for compliance, and creating user-friendly visual designs using tools like Figma, Canva, and Photoshop. I thrive in fast-paced environments that demand accuracy, critical thinking, and collaboration. I am open to opportunities in design, digital operations, content moderation, and data-driven roles and enjoy mentoring teammates and driving process improvements.…Hello! I am Heide B. Guillermo Bagong Silang, a detail-oriented professional with experience in digital operations, content moderation, and interface design. I excel at analyzing data, reviewing digital content for compliance, and creating user-friendly visual designs using tools like Figma, Canva, and Photoshop. I thrive in fast-paced environments that demand accuracy, critical thinking, and collaboration. I am open to opportunities in design, digital operations, content moderation, and data-driven roles and enjoy mentoring teammates and driving process improvements.

Available to hire

Hello! I am Heide B. Guillermo Bagong Silang, a detail-oriented professional with experience in digital operations, content moderation, and interface design. I excel at analyzing data, reviewing digital content for compliance, and creating user-friendly visual designs using tools like Figma, Canva, and Photoshop.

I thrive in fast-paced environments that demand accuracy, critical thinking, and collaboration. I am open to opportunities in design, digital operations, content moderation, and data-driven roles and enjoy mentoring teammates and driving process improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Payment Officer/Encoder at Vertex Digital Entertainment Technologies

May 1, 2021 - January 31, 2022

Mentored team members through hands-on coaching; led internal calibration sessions to discuss process-related issues; conducted root-cause analysis to identify underlying issues in processes; ensured accuracy in payment operations and documentation.

Payment Officer/Encoder at Jinshenlong Business Support INC

January 1, 2019 - August 31, 2020

Supervised team members to ensure accurate payment processing and documentation; mentored newly hired employees; processed and validated payment requests while maintaining accurate records; analyzed accounts for internal policy compliance.