I'm an upbeat and highly organized professional with a knack for multitasking and problem-solving. I bring strong foundations in commercial operations, data analysis, and project coordination to help teams work efficiently and hit targets. I have hands-on experience with ERP systems (Epicor), Power BI dashboards, and cross-functional collaboration across sales, operations, and IT. I'm focused on driving operational excellence and data-driven decisions to support business growth.

Helly Patel

I'm an upbeat and highly organized professional with a knack for multitasking and problem-solving. I bring strong foundations in commercial operations, data analysis, and project coordination to help teams work efficiently and hit targets. I have hands-on experience with ERP systems (Epicor), Power BI dashboards, and cross-functional collaboration across sales, operations, and IT. I'm focused on driving operational excellence and data-driven decisions to support business growth.

Available to hire

I’m an upbeat and highly organized professional with a knack for multitasking and problem-solving. I bring strong foundations in commercial operations, data analysis, and project coordination to help teams work efficiently and hit targets.

I have hands-on experience with ERP systems (Epicor), Power BI dashboards, and cross-functional collaboration across sales, operations, and IT. I’m focused on driving operational excellence and data-driven decisions to support business growth.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Commercial Operations Co-Ordinator at Peak Processing Solutions – Windsor
September 1, 2025 - Present
Coordinated cross-departmental communication to streamline operational workflows for active listings and new product launches. Analyzed sales data to identify growth opportunities and developed targeted strategies for expansion into new markets. Actively managed sales data in Brand Dashboards using Power BI and Power Query for more than 15 brands with around 70 active listings. Improved efficiency in commercial operations by streamlining processes and implementing new systems for Product Submissions and launches across Canadian cannabis provinces. Assisted senior management in developing long-term strategic plans for business growth.
Commercial Data Analyst at Peak Processing Solutions – Windsor
February 1, 2023 - September 1, 2025
Analyzed complex datasets to identify trends and insights for decision-making. Developed interactive dashboards to enhance data reporting. Produced monthly reports using advanced Excel functions. Managed Sales Orders and Purchase Order Entry in Epicor ERP. Finished Product Inventory management and sourcing products based on inventory. Created Excel tools to support metrics data and resource allocation. Collaborated with cross-functional teams to ensure data integrity and security.
Executive Application Engineer at Collabera Services Private Ltd – Vadodara, Gujarat, India
January 1, 2022 - November 1, 2022
Developed and implemented client solutions using JavaScript, Angular, .NET framework, ASP.NET, .NET Core, and SQL Server. Applied DevOps practices, Agile Scrum, and CI/CD. Conducted code reviews, debugging, and iterative improvements. Coordinated with project management on database development timelines; built user-friendly web forms with validation; created reusable code and libraries; tested web functionality and delivered updates. Contributed to Scrum projects and recommended new technologies aligned with business goals.
Senior Application Engineer at Collabera Services Private Ltd – Vadodara, Gujarat, India
June 1, 2018 - December 1, 2021
Learned new skills and applied them to improve efficiency and productivity. Participated in continuous improvement and problem-solving activities. Demonstrated collaboration and strong communication; participated in software field testing and used SQL to manage databases.
Executive Application Engineer at Collabera Services Private Ltd
January 1, 2022 - November 1, 2022
Developed and implemented client solutions using JavaScript, Angular, ASP.NET, .NET Core, and SQL Server. Contributed to DevOps practices, Agile Scrum, and CI/CD pipelines. Reviewed code, debugged issues, and delivered updates on deadlines and designs. Analyzed existing implementations to identify improvements, tested web functionality, and delivered iterations to customers. Worked within Scrum environments and coordinated with project management on database timelines. Built reusable web forms with validation and created enhancements to meet client needs and operational standards.
Senior Application Engineer at Collabera Services Private Ltd
June 1, 2018 - December 1, 2021
Learned new skills and applied them to daily tasks to improve efficiency. Contributed to continuous improvement through problem-solving and teamwork. Identified issues and provided solutions; performed software field testing to verify project performance. Used SQL to develop and manage databases, and managed time to meet deadlines. Resolved problems and improved operations, providing exceptional service. Adapted quickly to new technologies and software and developed strong communication and organizational skills through group projects.

Education

Master of Science at Atmiya Institute of Technology - Rajkot, Gujarat, India
January 11, 2030 - May 1, 2018
Bachelor of Science at Atmiya Institute of Technology - Rajkot, Gujarat, India
January 11, 2030 - May 1, 2016
Master of Science in Information Technology at Atmiya Institute of Technology - Rajkot, Gujarat, India
January 11, 2030 - May 1, 2018
Bachelor of Science in Information Technology at Atmiya Institute of Technology - Rajkot, Gujarat, India
January 11, 2030 - May 1, 2016

Qualifications

Certification of Achievement in Agile with Atlassian Jira
January 11, 2030 - January 6, 2026
Certification of Achievement in Foundation of Cybersecurity
January 11, 2030 - January 6, 2026
Agile with Atlassian Jira
January 11, 2030 - January 22, 2026
Foundation of Cybersecurity
January 11, 2030 - January 22, 2026

Industry Experience

Other, Software & Internet, Professional Services, Manufacturing