Available to hire
I’m an experienced eCommerce and digital operations professional with a track record of scaling multi-channel brands and driving data-driven growth. I’ve led high-volume operations, optimized conversion rates, and built cross-functional teams across global marketplaces and DTC channels. Recently relocated to Toronto with full work authorization, I’m excited to contribute to innovative teams in remote or hybrid settings.
My approach combines hands-on execution with strategic oversight: I partner with content creators, marketers, and logistics teams to optimize product lifecycles, campaigns, and fulfillment, delivering measurable ROI and sustainable growth.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Ecommerce Operations Manager (Partner-Led Business) at Cosmetics Brand
November 1, 2024 - PresentManage end-to-end eCommerce operations, including website admin panels, inventory systems, and order workflows. Administer Amazon Seller Central and Flipkart Seller Panel, handling product listings, stock control, pricing, and fulfillment. Optimize product listings, keywords, and catalog structure to improve search visibility and conversion rates. Oversee Shopify store administration, backend updates, catalog management, and performance improvements. Support SEO, Google Ads, and Meta Ads from an operational and tracking perspective to support traffic and sales. Monitor sales performance, inventory levels, and campaign results using analytics and reporting tools. Coordinate with suppliers and logistics partners to ensure timely order fulfillment and stock availability.
Freelance Digital Marketing & eCommerce Specialist at Independent / Freelance
April 1, 2015 - PresentManaged Shopify stores, website admin panels, and web CRMs for multiple businesses across industries. Designed, updated, and maintained PHP/HTML-based websites, including hosting setup, domain configuration, and site migrations. Managed seller accounts on Amazon Seller Central and Flipkart Seller Panel, improving operational efficiency. Created, optimized, and maintained product catalogs, inventory data, and pricing structures. Supported paid ads (Google, Meta, Amazon CPC) with landing pages, tracking setup, and performance monitoring. Performed on-page SEO, basic website audits, and performance checks. Streamlined backend workflows, reducing manual effort and improving turnaround times.
Ecommerce Manager at Alliance Impex
September 1, 2020 - April 1, 2023Managed daily Amazon and Flipkart operations, including listings, pricing, promotions, and inventory tracking. Handled FBA setup, order flow management, and stock forecasting. Trained staff on platform usage, packaging processes, and inventory accuracy. Resolved customer support and operational issues to maintain service standards. Monitored marketplace reports and KPIs to improve listings and sales performance.
Sales Manager at DHEnterprises
October 1, 2019 - September 1, 2020Supported sales and operations workflows, including inventory tracking and order processing. Assisted with digital marketing and SEO activities to support lead generation. Tracked sales data and prepared reports for business decisions.
Business Owner at I&IInfotech
June 1, 2018 - December 1, 2018Designed and developed business websites and basic web applications. Managed hosting, content updates, and website maintenance. Implemented SEO basics and digital setup to support client lead generation. Handled client requirements, timelines, delivery, and post-launch support.
Ecommerce Operations Manager (Partner-Led Business) at Glemish Enterprise
November 1, 2024 - January 1, 2026Scaled Amazon sales from ₹2,093 to ₹97,415/month (4,554% growth) through SEO, listing optimization, and targeted advertising campaigns. Executed Amazon Advertising campaigns with ₹10,000+ monthly spend, achieving 3.47x-8x ROAS and 28.82% ACOS through strategic keyword targeting and bid optimization. Managed 50-60 product catalog across Amazon and Flipkart with complete inventory control, pricing strategy, product content creation, photo editing, and quality control. Coordinated Amazon FBA operations and logistics partnerships maintaining 95%+ on-time delivery rates.
Freelance Digital Marketing & eCommerce Specialist at Remote (Fiverr, Upwork, Direct Referrals)
April 1, 2015 - November 1, 2024Designed, developed, and deployed custom websites and eCommerce platforms using PHP, HTML, CSS, JavaScript, and WordPress including custom payment systems, inventory management tools, and complete website administration (domain, SSL, hosting, security). Executed SEO strategies, Google Ads, Facebook/Instagram advertising campaigns, and social media management for multiple clients driving measurable traffic and sales growth using Google Analytics, SEMrush, and Ahrefs. Set up and managed Shopify stores, Amazon Seller Central, and Flipkart accounts with backend configuration, optimized product listings, and integrated payment gateways (Razorpay, PayPal, Stripe) and shipping solutions (Shiprocket). Provided technical IT support including OS installation, software debugging, hardware diagnostics, system optimization, network configuration, and trained clients on platform administration and digital marketing strategies.
Ecommerce Operations Manager at Glemish Enterprise
November 1, 2024 - January 1, 2026Led multi-channel eCommerce operations for a cosmetics brand, optimizing Amazon and Shopify storefronts, aligning 20–50 SKUs for pricing and content, and driving efficient order flow. Implemented paid campaigns with ₹20–30K monthly budgets, achieving 3.5x–8x ROAS and improving on-time delivery to 95%+ across 1,391+ units. Trained 3–5 staff on order flow, QA, and returns, while boosting conversion through SEO-friendly content and promotional campaigns. Collaborated with creators to produce marketing assets and improved ROI from 2.8x to 4.2x within 6 months.
Freelance Digital Marketing & eCommerce Specialist at Self-Employed
April 1, 2015 - November 1, 2024Delivered end-to-end website and Shopify storefront operations for 30+ clients, creating 20+ eCommerce sites and coordinating 100+ product launches. Achieved an average 18% conversion rate uplift and maintained pricing/inventory accuracy for 500+ SKUs. Generated 50K+ monthly visitors and $200K+ in client revenue via SEO and paid campaigns; integrated payment gateways and shipping solutions; provided 24/7 issue resolution and 1-on-1 coaching to 15+ business owners.
Education
Bachelor of Computer Applications (BCA) at Shree H.N. Shukla Group of Colleges
January 1, 2012 - January 1, 2015Bachelor of Computer Applications (BCA) at Shree H.N. Shukla Group of Colleges, India
January 1, 2012 - January 1, 2015Bachelor of Computer Applications (BCA) at Shree H.N. Shukla Group of Colleges
January 1, 2012 - January 1, 2015Qualifications
Digital Marketing Basics
January 1, 2023 - January 30, 2026Certified Mobile Developer
January 1, 2017 - January 30, 2026Certified PHP Developer
January 1, 2016 - January 30, 2026Digital Marketing Basics
January 1, 2023 - February 15, 2026Certified Mobile Developer
January 1, 2017 - February 15, 2026Certified PHP Developer
January 1, 2016 - February 15, 2026Digital Marketing Basics
January 1, 2023 - February 24, 2026Certified Mobile Developer
January 1, 2017 - February 24, 2026Certified PHP Developer
January 1, 2016 - February 24, 2026Industry Experience
Software & Internet, Retail, Professional Services, Media & Entertainment, Wholesale & Distribution
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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