I’m Michael MacKinnon, a results-driven Information Management and ICT Consultant with over 20 years of experience designing, implementing, and supporting electronic records management systems, web development, and ICT solutions for international development and archival institutions. I have led TRIM EDRMS deployments, built custom databases, and delivered user training to boost efficiency, governance, and transparency. I enjoy collaborating with cross-functional teams to deliver scalable, secure, and user-focused technology solutions, and I continuously apply ITIL practices and security principles to support organizational outcomes. I thrive in diverse environments, from government archives to NGOs, where I can combine technical expertise with practical training and knowledge transfer to empower users and sustain digital transformation.

Michael MacKinnon

I’m Michael MacKinnon, a results-driven Information Management and ICT Consultant with over 20 years of experience designing, implementing, and supporting electronic records management systems, web development, and ICT solutions for international development and archival institutions. I have led TRIM EDRMS deployments, built custom databases, and delivered user training to boost efficiency, governance, and transparency. I enjoy collaborating with cross-functional teams to deliver scalable, secure, and user-focused technology solutions, and I continuously apply ITIL practices and security principles to support organizational outcomes. I thrive in diverse environments, from government archives to NGOs, where I can combine technical expertise with practical training and knowledge transfer to empower users and sustain digital transformation.

Available to hire

I’m Michael MacKinnon, a results-driven Information Management and ICT Consultant with over 20 years of experience designing, implementing, and supporting electronic records management systems, web development, and ICT solutions for international development and archival institutions. I have led TRIM EDRMS deployments, built custom databases, and delivered user training to boost efficiency, governance, and transparency. I enjoy collaborating with cross-functional teams to deliver scalable, secure, and user-focused technology solutions, and I continuously apply ITIL practices and security principles to support organizational outcomes.

I thrive in diverse environments, from government archives to NGOs, where I can combine technical expertise with practical training and knowledge transfer to empower users and sustain digital transformation.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Web Designer and Tech Support at Cyber Pr Army
January 1, 2020 - Present
Responsible for designing, developing, and maintaining visually appealing and user-friendly websites tailored to client specifications. Provided technical support and troubleshooting for web-related issues, ensuring optimal website performance and user experience. Collaborated with clients and internal teams to understand requirements, implement design solutions, and provide ongoing technical assistance. Managed website updates, content management, and resolved hardware and software issues to support seamless digital operations.
Information Management and ICT for Development Consultant at Total Information Management Solutions (TIMS)
January 1, 2001 - January 1, 2020
Responsible for the implementation, support, and training of electronic document and records management systems (EDRMS) such as TRIM; development and deployment of information management and ICT for development solutions; designing and implementing web-based systems, imaging and e-business platforms, and secure database-driven applications. Also accountable for ICT infrastructure setup and maintenance, incorporating security systems, firewalls, and complex network configurations. Leveraged deep technical expertise across Novell, Windows, Linux (Ubuntu variants), and open-source stacks to ensure robust, scalable solutions.
Analyst – Electronic Records at Provincial Archives of New Brunswick
January 1, 1993 - January 1, 2001
Responsible for developing and implementing policies, standards, and methodologies for the effective management, storage, and long-term preservation of electronic records. Authored authenticity policies in collaboration with federal and provincial partners, contributed to archival acquisition strategies, and ensured compliance with best practices in digital recordkeeping. Designed and delivered targeted training programs and participated in national committees related to standards and PKI.
Programmer/Analyst at University of New Brunswick
January 1, 1985 - January 1, 1991
Designed and maintained library management systems on IBM mainframe environments, developed automated data loading applications, and ensured integration of legacy systems with new data structures to support metadata standards and data integrity.
Assistant Manager at Kmart
January 1, 1980 - January 1, 1982
Oversaw operations across multiple retail departments, managed staff, inventory, merchandising, and customer service, and coordinated seasonal transitions to meet sales targets and maintain product presentation standards.
Stock Clerk at Sobeys
January 1, 1975 - January 1, 1980
Handled receiving, packing, and stocking of merchandise in a fast-paced environment, maintained organized stock areas, supported order fulfillment, and assisted with inventory control and safety compliance.

Education

Programmer/Analyst at University of New Brunswick, Fredericton, NB
January 1, 1991 - January 1, 1991
Bachelor of Science: Computer Science at University of New Brunswick, Fredericton, NB
January 1, 1982 - December 12, 2025

Qualifications

TRIM implementation methodology and support methodology training
April 1, 2002 - December 12, 2025

Industry Experience

Government, Non-Profit Organization, Software & Internet, Education, Professional Services