Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello! I’m a QA Automation Engineer with 9 years of experience designing and scaling automation frameworks for web and mobile apps. I build maintainable architectures (POM, modular components, reusable libraries) and integrate them into CI/CD pipelines to enable fast, reliable continuous testing. I have strong API and backend testing skills, ensuring end-to-end coverage across UI, service, and data layers. I’m a proactive mentor who loves documenting automation practices and elevating team-wide quality standards. I’m driven by debugging and root-cause analysis, collaborating across product, development, and operations teams to reduce regressions and flaky tests. I enjoy onboarding new QA engineers, sharing knowledge, and delivering measurable testing improvements that accelerate product releases.…Hello! I’m a QA Automation Engineer with 9 years of experience designing and scaling automation frameworks for web and mobile apps. I build maintainable architectures (POM, modular components, reusable libraries) and integrate them into CI/CD pipelines to enable fast, reliable continuous testing. I have strong API and backend testing skills, ensuring end-to-end coverage across UI, service, and data layers. I’m a proactive mentor who loves documenting automation practices and elevating team-wide quality standards. I’m driven by debugging and root-cause analysis, collaborating across product, development, and operations teams to reduce regressions and flaky tests. I enjoy onboarding new QA engineers, sharing knowledge, and delivering measurable testing improvements that accelerate product releases.

Jeffrey Dsouza

QA Engineer, Full Stack Developer, Web Developer, +2





Hello! I’m a QA Automation Engineer with 9 years of experience designing and scaling automation frameworks for web and mobile apps. I build maintainable architectures (POM, modular components, reusable libraries) and integrate them into CI/CD pipelines to enable fast, reliable continuous testing. I have strong API and backend testing skills, ensuring end-to-end coverage across UI, service, and data layers. I’m a proactive mentor who loves documenting automation practices and elevating team-wide quality standards. I’m driven by debugging and root-cause analysis, collaborating across product, development, and operations teams to reduce regressions and flaky tests. I enjoy onboarding new QA engineers, sharing knowledge, and delivering measurable testing improvements that accelerate product releases.…Hello! I’m a QA Automation Engineer with 9 years of experience designing and scaling automation frameworks for web and mobile apps. I build maintainable architectures (POM, modular components, reusable libraries) and integrate them into CI/CD pipelines to enable fast, reliable continuous testing. I have strong API and backend testing skills, ensuring end-to-end coverage across UI, service, and data layers. I’m a proactive mentor who loves documenting automation practices and elevating team-wide quality standards. I’m driven by debugging and root-cause analysis, collaborating across product, development, and operations teams to reduce regressions and flaky tests. I enjoy onboarding new QA engineers, sharing knowledge, and delivering measurable testing improvements that accelerate product releases.

Available to hire

Hello! I’m a QA Automation Engineer with 9 years of experience designing and scaling automation frameworks for web and mobile apps. I build maintainable architectures (POM, modular components, reusable libraries) and integrate them into CI/CD pipelines to enable fast, reliable continuous testing. I have strong API and backend testing skills, ensuring end-to-end coverage across UI, service, and data layers. I’m a proactive mentor who loves documenting automation practices and elevating team-wide quality standards.

I’m driven by debugging and root-cause analysis, collaborating across product, development, and operations teams to reduce regressions and flaky tests. I enjoy onboarding new QA engineers, sharing knowledge, and delivering measurable testing improvements that accelerate product releases.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Work Experience

QA Automation Analyst at Test Driven Solutions

July 1, 2025 - Present

Developed and maintained automated test suites for iOS and Android mobile applications using Appium with WebdriverIO; built scalable mobile automation frameworks employing Page Object Model, environment-specific configurations, and robust wait/retry strategies to improve stability. Integrated test runs into CI/CD pipelines to enable continuous testing and rapid feedback for mobile releases. Executed end-to-end, regression, and smoke tests across diverse devices and OS versions; collaborated with developers and product owners to triage defects in JIRA. Performed UI/UX validation on mobile interfaces, verifying gestures, interactions, and device compatibility. Conducted API validation to ensure alignment between frontend and backend. Prepared execution reports and assisted in data-driven release decisions.

Software QA Analyst at Attabotics Inc

February 1, 2022 - July 1, 2025

Designed and maintained scalable automated smoke and regression suites using SpecFlow (C#) in Azure DevOps, significantly reducing manual testing and improving release confidence. Optimized regression pipeline to increase coverage and remove bottlenecks across multiple client projects. Supported end-to-end system validation through API testing (Postman) and backend verification using SQL, ensuring reliability across service and data layers. Led root-cause investigations for automation failures, driving corrective actions that improved test stability. Maintained QA environments, GitHub repositories, and TestRail reporting while onboarding new QA analysts to strengthen team capability.

Lead QA Engineer at Adracare (Well Health Technologies)

January 1, 2020 - February 1, 2022

Reviewed requirements and technical design documents, collaborating with developers and product managers to create detailed, well-structured test plans and test cases. Estimated, prioritized, planned, and executed testing activities—including regression, smoke, sanity, and release gating—to ensure compliance with QA standards and high-quality deployments. Demonstrated proficiency in manual testing and automation tools, identifying, documenting, and validating defects while leading failure investigations and corrective actions. Coordinated testing scope, schedules, and environment readiness while serving as the primary point of contact for clients, facilitating status meetings and cross-team communication. Created comprehensive documentation and training programs, conducted QA interviews, and mentored new hires across QA, Product, UI, and Sales teams to streamline onboarding and enhance cross-departmental alignment.

QA Tester at Apple Inc

July 1, 2017 - May 1, 2019

Improved natural-language comprehension and defect turnaround by writing clear bug reports and recommending requirement changes based on test findings. Identified parsing errors and evaluated speech-to-text accuracy, NL performance, and expected-vs-actual answer quality through systematic manual testing. Col laborated with international language teams to distinguish system-wide defects from locale-specific issues across multiple regions. Conducted comprehensive localization testing on websites and applications, validating cultural accuracy, regional content, and location-based functionality. Prepared and delivered weekly performance reports for a team of testers, outlining key metrics, trends, and improvement opportunities.

QA Engineer at Extron Electronics

December 1, 2016 - July 1, 2017

Led comprehensive QA efforts across the full testing lifecycle, including functional, system, integration, regression, GUI, database, UAT, and ad-hoc testing, driving consistent quality improvements and reliable product releases. Built and maintained robust test automation frameworks from scratch using Selenium WebDriver, Selenium IDE, and industry-standard architectural patterns. Planned, designed, and executed scalable automated regression suites, ensuring maintainability, consistency, and broad test coverage across releases. Leveraged Protractor and Jasmine to enhance unit and UI testing workflows for JavaScript applications, improving accuracy and reducing manual effort. Leveraged BrowserStack for cross-browser automation to increase coverage.

QA Tester at Apple Inc

October 1, 2016 - December 1, 2016

Reported high-quality bugs using standardized best practices, improving speech-to-text accuracy and Natural Language comprehension. Identified parsing errors and analyzed system responses against expected results through comprehensive manual testing. Collaborated with international language teams to classify system-wide vs. locale-specific issues across multiple regions.

QA Tester at Infoway Solutions

August 1, 2016 - October 1, 2016

Automated functional testing frameworks for multiple application modules using Selenium with Java, improving test efficiency and reliability. Conducted root cause analysis for defects, contributing to fewer bugs and improved stability. Validated web services in SOAP UI using assertions and performed database testing with SQL queries. Executed functional, integration, and UI testing while coordinating testing activities across the team to ensure timely delivery.

SQL Server Database Administrator at IT America Inc

September 1, 2015 - August 1, 2016

Implemented daily database backups and disaster recovery strategies, reducing data loss risk. Developed and maintained backup strategies and maintenance plans for production and development environments. Rebuilt databases by restoring from backups, ensuring minimal downtime. Created, monitored, and managed SQL Server jobs to automate maintenance tasks. Administered SQL Server security by managing logins, users, and roles.