I am an ISTQB-certified Senior QA Engineer with 12+ years of experience in manual and automated testing, specializing in banking domains across digital banking, payments, and cheque clearing systems. I have contributed to high-impact regulatory and business-critical projects for a leading UK bank, actively shaping end-to-end quality across the full software lifecycle. In my roles, I own QA strategy across web, mobile, and API platforms, lead cross-functional testing initiatives, and build scalable UI and API automation frameworks. I have strong hands-on experience with REST API testing, mobile testing, CI/CD optimization, and quality governance, and I enjoy mentoring teams and collaborating with stakeholders to deliver high-quality software.

Jay Pathak

I am an ISTQB-certified Senior QA Engineer with 12+ years of experience in manual and automated testing, specializing in banking domains across digital banking, payments, and cheque clearing systems. I have contributed to high-impact regulatory and business-critical projects for a leading UK bank, actively shaping end-to-end quality across the full software lifecycle. In my roles, I own QA strategy across web, mobile, and API platforms, lead cross-functional testing initiatives, and build scalable UI and API automation frameworks. I have strong hands-on experience with REST API testing, mobile testing, CI/CD optimization, and quality governance, and I enjoy mentoring teams and collaborating with stakeholders to deliver high-quality software.

Available to hire

I am an ISTQB-certified Senior QA Engineer with 12+ years of experience in manual and automated testing, specializing in banking domains across digital banking, payments, and cheque clearing systems. I have contributed to high-impact regulatory and business-critical projects for a leading UK bank, actively shaping end-to-end quality across the full software lifecycle.

In my roles, I own QA strategy across web, mobile, and API platforms, lead cross-functional testing initiatives, and build scalable UI and API automation frameworks. I have strong hands-on experience with REST API testing, mobile testing, CI/CD optimization, and quality governance, and I enjoy mentoring teams and collaborating with stakeholders to deliver high-quality software.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Lead Test Analyst at Kajima Community
January 1, 2020 - Present
Own QA processes across multiple cloud-hosted enterprise applications, conduct extensive manual testing for new system components and integrations, design and implement automation frameworks using Playwright and Selenium, collaborate with engineers, architects and product teams to ensure high-quality, scalable deliverables, drive best practices, continuous improvement, and QA maturity uplift across engineering teams, and lead functional, regression, integration, and API testing.
Senior Test Analyst at IPSL
February 1, 2017 - August 1, 2019
Delivered manual and integration testing for enterprise payments and large-scale system migrations; supported business and requirements analysis, ensuring test coverage aligned with integration dependencies; improved QA processes and strengthened collaboration with engineering and architecture teams.
Senior Software Test Analyst at Santander UK
October 1, 2013 - January 1, 2017
Led SIT, UAT, and regression cycles across digital banking and payments transformation projects; collaborated with cross-functional teams to validate integrated system components and ensure quality; implemented reusable automation and structured QA governance to drive consistency and reduce defect leakage.
Senior QA at Kajima Community
January 1, 2020 - January 1, 2026
Own and define QA strategy across cloud-hosted enterprise applications, ensuring quality across web, mobile, and API platforms. Lead functional, regression, stress, and exploratory testing across multiple product lines. Develop and maintain web automation scripts using Selenium (Java) and API/web automation using Playwright (JavaScript). Create performance scripts using JMeter. Plan and execute test strategies and test plans; create and maintain test cases, test scripts, and test data. Support CI/CD optimization and pipeline quality gates. Validate API behavior, mobile functionality, and embedded systems interactions. Produce detailed test plans and quality documentation. Manage defect lifecycle and root-cause analysis; mentor onsite/offshore testers and promote QA process improvements.

Education

Bachelor of Engineering (Information Technology) at RGPV University, India
January 11, 2030 - December 8, 2025
Bachelor of Engineering (Information Technology) at RGPV University, India
January 11, 2030 - December 8, 2025
Bachelor of Engineering (Information Technology) at RGPV University, India
January 11, 2030 - April 27, 2026

Qualifications

ISTQB Certified Tester – Foundation Level
January 11, 2030 - December 8, 2025
ISTQB Certified Tester – Foundation Level
January 11, 2030 - December 8, 2025
ISTQB Certified Tester – Foundation Level
January 11, 2030 - April 27, 2026

Industry Experience

Financial Services, Professional Services, Software & Internet, Real Estate & Construction

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate