UX Designer with expertise in end-to-end product design for web and mobile platforms, specializing in creating accessible, evidence-based experiences for diverse user populations. Proficient in user research, data analysis, and cross-functional collaboration.…

Jiwen Zhong

UX Designer with expertise in end-to-end product design for web and mobile platforms, specializing in creating accessible, evidence-based experiences for diverse user populations. Proficient in user research, data analysis, and cross-functional collaboration.…

Available to hire

UX Designer with expertise in end-to-end product design for web and mobile platforms, specializing in creating accessible, evidence-based experiences for diverse user populations. Proficient in user research, data analysis, and cross-functional collaboration.

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Skills

Experience Level

Language

English
Fluent

Work Experience

UI/UX Designer at HugMed
January 1, 2025 - January 1, 2025
Designed an IoT-based medication adherence system, integrating a smart reminder device with companion mobile and web portals. Led information architecture, wireframes, and both low- and high-fidelity prototypes; collaborated with PMs, software and hardware engineers to ensure feasibility and IoT integration. Improved task completion rates by 25% and reduced time navigating the app by 30% in user tests.
UI/UX Designer at Urban Furnished
August 1, 2024 - August 1, 2024
Designed end-to-end booking experience for a global mid-term housing platform. Conducted stakeholder interviews, improved booking efficiency and trust by presenting transparent information, enabling bookings 30–40% faster and reducing support workload. Collaborated on content optimization to boost direct bookings from 30% to 50%.
Research Assistant at Design + Augmented Intelligence Lab (DAIL)
August 1, 2025 - August 1, 2025
Led a mixed-methods study on task structure's influence on social interaction and engagement in social VR for older adults; developed VR games for emotional regulation using Unity; conducted systematic review on multiplayer games to identify factors influencing motivation to engage in gameplay.
Interior Design Intern at Chenguang Shouxing Architectural Decoration Co.
August 1, 2022 - August 1, 2022
Conducted quantitative research on guest preferences for refurbishment strategy; co-planned room layouts in AutoCAD to optimize spatial configurations and align with brand and location.
Landscape Design Intern at L&A Design Group
August 1, 2021 - August 1, 2021
Collaborated on transforming an old factory site into a vibrant commercial and tourist destination; conducted site analysis to inform a design strategy prioritizing visitor experience.
UI/UX Designer at Trevah
December 20, 2025 - March 20, 2026
Led design of an AI-powered file management component with intelligent contextual search, reducing average file retrieval time by 42%.
UI/UX Designer at AtSquareOne
August 20, 2025 - November 20, 2025
Launched membership website, increasing homepage conversions by 70% and SUS score by 23%. Designed a friction-free member journey from homepage to checkout, boosting conversions by 30%.
UI/UX Designer at Hug Medical
September 20, 2024 - May 20, 2025
Led end-to-end product design, achieving 9.6x user growth and 10x ARR increase. Designed a mobile and web portal for elderly medication adherence with 80% user preference; improved accessibility through workshops and A/B testing, increasing SUS score by 40%.
UI/UX Designer at Treevah
December 20, 2025 - March 20, 2026
Led 0 → 1 design of an AI-powered file management component with intelligent contextual search, reducing average file retrieval time by 42%.
UI/UX Designer at At SquareOne
August 20, 2025 - November 20, 2025
Launched membership website, increasing homepage conversion by 70% and SUS score by 23%. Led 3 prototyping rounds, converting feedback into validated decisions, reducing task time by 30%.
UI/UX Design Intern at Urban Furnished
May 20, 2024 - August 20, 2024
Led booking flow redesign, simplifying decisions and increasing conversion rate by 30%–40%. Collaborated with SEO and marketing teams, raising organic traffic share from 30% to 50%.

Education

B.F.A. at Pratt Institute
January 1, 2019 - January 1, 2023
M.S., Human Centered Design at Pratt Institute
January 1, 2023 - January 1, 2025
Minor in Media Studies and Art History at Pratt Institute
January 1, 2023 - January 1, 2025
Master of Science at Cornell University
January 1, 2023 - January 1, 2025
Bachelor of Fine Arts at Pratt Institute
January 1, 2019 - January 1, 2023
Master of Science in Human-Centered Design at Cornell University
January 1, 2023 - January 1, 2025
Bachelor of Fine Arts in Interior Design at Pratt Institute
January 1, 2019 - January 1, 2023
Master of Science at Cornell University
January 1, 2023 - January 1, 2025
Bachelor of Fine Arts at Pratt Institute
January 1, 2019 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Real Estate & Construction, Media & Entertainment, Education, Professional Services

Skills

Experience Level