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I am a high-impact instructional designer and curriculum architect who partners with global organizations to design complex, scalable training solutions across healthcare and travel sectors. I conduct comprehensive Training Needs Analyses (TNA) to architect curricula that align with business goals and drive measurable performance improvements. I leverage advanced tools such as Articulate 360, Unreal Engine, Adobe Captivate, Synthesia and Vyond to create interactive curricula and simulations that reduce training time and accelerate skill transfer, while effectively coordinating with stakeholders to deliver tangible outcomes.…I am a high-impact instructional designer and curriculum architect who partners with global organizations to design complex, scalable training solutions across healthcare and travel sectors. I conduct comprehensive Training Needs Analyses (TNA) to architect curricula that align with business goals and drive measurable performance improvements. I leverage advanced tools such as Articulate 360, Unreal Engine, Adobe Captivate, Synthesia and Vyond to create interactive curricula and simulations that reduce training time and accelerate skill transfer, while effectively coordinating with stakeholders to deliver tangible outcomes.

Sheryl Joy Lita

Instructional Designer, Content Designer, 3D Modeler, +2

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I am a high-impact instructional designer and curriculum architect who partners with global organizations to design complex, scalable training solutions across healthcare and travel sectors. I conduct comprehensive Training Needs Analyses (TNA) to architect curricula that align with business goals and drive measurable performance improvements. I leverage advanced tools such as Articulate 360, Unreal Engine, Adobe Captivate, Synthesia and Vyond to create interactive curricula and simulations that reduce training time and accelerate skill transfer, while effectively coordinating with stakeholders to deliver tangible outcomes.…I am a high-impact instructional designer and curriculum architect who partners with global organizations to design complex, scalable training solutions across healthcare and travel sectors. I conduct comprehensive Training Needs Analyses (TNA) to architect curricula that align with business goals and drive measurable performance improvements. I leverage advanced tools such as Articulate 360, Unreal Engine, Adobe Captivate, Synthesia and Vyond to create interactive curricula and simulations that reduce training time and accelerate skill transfer, while effectively coordinating with stakeholders to deliver tangible outcomes.

Available to hire

I am a high-impact instructional designer and curriculum architect who partners with global organizations to design complex, scalable training solutions across healthcare and travel sectors. I conduct comprehensive Training Needs Analyses (TNA) to architect curricula that align with business goals and drive measurable performance improvements.

I leverage advanced tools such as Articulate 360, Unreal Engine, Adobe Captivate, Synthesia and Vyond to create interactive curricula and simulations that reduce training time and accelerate skill transfer, while effectively coordinating with stakeholders to deliver tangible outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Learning & Development Officer at Teleperformance Global Services (formerly InteleNet Global Services)

January 1, 2018 - December 31, 2019

Facilitated engaging workshops and training sessions for employees; led leadership and operations training for supervisors, assistant managers, and managers, enabling improved performance and leadership capabilities.

Customer Support Specialist at Teleperformance Global Services (formerly InteleNet Global Services)

January 1, 2017 - December 31, 2018

Provided high-quality customer support, resolving complex queries and issues for banking clients, consistently exceeding service level targets.

Phone Banker & Technical Support at Genpact LLC

January 1, 2013 - December 31, 2016

Assisted customers with banking and technical inquiries, demonstrating strong analytical and diagnostic abilities to troubleshoot issues efficiently.

Learning and Development Officer at Teleperformance Global Services (formerly Telenet Global Services)

January 1, 2018 - January 1, 2019

Facilitated engaging workshops and training sessions for employees; led leadership and operations training for supervisors, assistant managers, and managers.

Customer Support Specialist at Teleperformance Global Services (formerly Telenet Global Services)

January 1, 2017 - January 1, 2018

Provided high-quality customer support, resolving complex queries and issues for banking clients; consistently exceeded service level targets.