Available to hire
I am a junior professional with experience in customer-facing and international work environments in Germany, with a background in customer support, sales operations, task coordination, data tracking, and process documentation.
I am comfortable with structured workflows, reporting, cross-functional collaboration, and have hands-on in-store sales experience in German; I am motivated to grow in operational and support roles.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
Persian
Fluent
English
Advanced
German
Advanced
Work Experience
Intern Project Coordination at IONOS SE
February 1, 2025 - October 8, 2025Coordinated project meetings and timelines across three product teams. Collected and analyzed KPIs to support communication and planning improvements. Created and maintained technical documentation and reports for stakeholders. Collaborated with cross-functional teams in an agile environment (Jira, Confluence).
Student Job - Online Marketing All-rounder at Teegi
June 1, 2024 - October 8, 2025Assisted in managing online advertising campaigns, increasing CTR by 5%. Optimized SEO strategies resulting in a 10% increase in organic traffic. Supported data analysis and performance reporting.
SEO & Digital Marketing Specialist at Center for Urban Studies and Strategies
December 31, 2022 - October 8, 2025Increased website traffic by 15% through on-page SEO optimization and content strategy. Produced 50+ content pieces aligned with brand tone and improved user retention. Supported product and service campaigns, reducing bounce rates by 30%. Coordinated translation and localization of online materials for multilingual audiences.
Intern Project Coordination at IONOS SE
February 28, 2025 - October 11, 2025Coordinated project meetings and timelines across three product teams; collected and analyzed KPIs to support communication and planning improvements; created and maintained technical documentation and reports for stakeholders; collaborated with cross-functional teams in an agile environment (Jira, Confluence).
Student Job - Online Marketing All-rounder at Teegi
June 30, 2024 - October 11, 2025Assisted in managing online advertising campaigns, increasing CTR by 5%; Optimized SEO strategies resulting in a 10% increase in organic traffic; Supported data analysis and performance reporting.
Intern, Project Coordination at IONOS SE
February 1, 2025 - October 11, 2025Coordinated project meetings and timelines across three product teams. Collected and analyzed KPIs to support communication and planning improvements. Created and maintained technical documentation and reports for stakeholders. Collaborated with cross-functional teams in a agile environment (Jira, Confluence).
Online Marketing All-rounder at Teegi
June 1, 2024 - October 11, 2025Assisted in managing online advertising campaigns, increasing CTR by 5%. Optimized SEO strategies resulting in a 10% increase in organic traffic. Supported data analysis and performance reporting.
SEO & Digital Marketing Specialist at Urban Management Publishing Center
December 1, 2022 - October 11, 2025Increased website traffic by 15% through on-page SEO optimization and content strategy. Produced 50+ content pieces aligned with brand tone and improved user retention. Supported product and service campaigns, reducing bounce rates by 30%. Coordinated translation and localization of online materials for multilingual audiences.
Digital Marketing Assistant at Center for Urban Studies and Strategies
March 1, 2019 - October 11, 2025Created dashboards and performance reports in Google Analytics. Assisted with customer communications and online service improvements. Supported SEO content updates and basic HTML edits on website pages.
Intern - Project Coordination at IONOS SE
February 1, 2025 - October 11, 2025Coordinated project meetings and timelines across three product teams. Collected and analyzed KPIs to support communication and planning improvements. Created and maintained technical documentation and reports for stakeholders. Collaborated with cross-functional teams in an agile environment (Jira, Confluence).
Student Job - Online Marketing All-rounder at Teegi
June 1, 2024 - October 11, 2025Assisted in managing online advertising campaigns, increasing CTR by 5%. Optimized SEO strategies resulting in a 10% increase in organic traffic. Supported data analysis and performance reporting.
SEO & Digital Marketing Specialist at Urban Management Publishing Center
December 1, 2022 - October 11, 2025Increased website traffic by 15% through on-page SEO optimization and content strategy. Produced 50+ content pieces aligned with brand tone and improved user retention. Supported product and service campaigns, reducing bounce rates by 30%. Coordinated translation and localization of online materials for multilingual audiences.
Digital Marketing Assistant at Center for Urban Studies and Strategies
March 1, 2019 - October 11, 2025Created dashboards and performance reports in Google Analytics. Assisted with customer communications and online service improvements. Supported SEO content updates and basic HTML edits on website pages.
Intern, Project Coordination at IONOS SE
February 1, 2025 - October 11, 2025Coordinated project meetings and timelines across three product teams. Collected and analyzed KPIs to support communication and planning improvements. Created and maintained technical documentation and reports for stakeholders. Collaborated with cross-functional teams in an agile environment (Jira, Confluence).
Student Job - Online Marketing All-rounder at Teegi
June 1, 2024 - October 11, 2025Assisted in managing online advertising campaigns, increasing CTR by 5%. Optimized SEO strategies resulting in a 10% increase in organic traffic. Supported data analysis and performance reporting.
Digital Marketing Assistant at Center for Urban Studies and Strategies
March 1, 2019 - October 11, 2025Created dashboards and performance reports in Google Analytics. Assisted with customer communications and online service improvements. Coordinated translation and localization of online materials for multilingual audiences.
SEO & Digital Marketing Specialist at Urban Management Publishing Center
December 1, 2022 - October 11, 2025Increased website traffic by 15% through on-page SEO optimization and content strategy. Produced 50+ content pieces aligned with brand tone and improved user retention. Supported product and service campaigns, reducing bounce rates by 30%. Coordinated translation and localization of online materials for multilingual audiences.
Intern | Project Coordination at IONOSSE
November 1, 2024 - February 1, 2025Coordinated internal project meetings and managed timelines across 3 cloud product teams. Developed and maintained project documentation including technical manuals and status reports. Assisted in collecting and analyzing KPIs, supporting improvements in communication and planning. Supported creation of executive-level documentation for stakeholders.
Research & Editorial Specialist at Urban Management Publishing Center
January 1, 2011 - March 1, 2022Coordinated research projects and developed analytical reports in urban and rural studies. Managed internal operations of a scientific journal, including content planning, editing, and publication workflow. Supported content creation and design tasks using Adobe Photoshop/InDesign. Collaborated with authors, researchers, and stakeholders, applying CRM-like coordination workflows. Organized academic conferences and training workshops, gaining practical experience in event marketing and communication.
Intern - Project Coordination at IONOS SE
November 1, 2024 - February 1, 2025Coordinated internal project meetings and managed timelines across three cloud product teams; developed and maintained project documentation including technical manuals and status reports; assisted in collecting and analyzing KPIs; supported creation of executive-level documentation for stakeholders.
Online Marketing All-rounder at Teeqi
March 1, 2024 - June 1, 2024Assisted in marketing activities including SEO support, email marketing, and basic campaign coordination; gained experience with project management tools (e.g., Trello) and CRM workflows; supported content production for children's audio and illustrated books, including image editing (Photoshop) and layout tasks.
Sales Associate / Customer Support
January 1, 2025 - PresentDaily customer interaction in German in an on-site retail environment; responded to customer questions and handled basic requests and issues; registered orders and customer information in internal systems; followed up on requests until resolution and escalated complex cases when needed; collaborated with team members to ensure a smooth customer experience.
Intern – Project Coordination at IONOS SE
November 1, 2024 - February 1, 2025Supported task coordination and scheduling across multiple internal teams. Collected, updated, and maintained operational data and KPI information. Prepared and maintained internal project documentation and reports. Worked in a structured, process-driven environment with cross-functional teams.
Online Marketing & Content Operations Assistant (Student Job) at Teegi GmbH
March 1, 2024 - June 1, 2024Supported execution of two email marketing campaigns by coordinating content and mailing lists. Coordinated daily tasks with 3+ sales and content stakeholders via Jira. Supported content layout and page structuring for 10+ digital book pages on the educational platform. Edited and adapted short texts in line with predefined content guidelines. Maintained structured tracking files for content assets and tasks, ensuring accuracy and version control. Supported basic performance tracking using Google Analytics and Excel for internal reporting.
Education
M Sc. Digital Marketing at University for the Creative Arts, Berlin Campus
October 1, 2022 - June 30, 2024M Sc. Social Science at Azad University, Tehran, Iran
January 1, 2016 - January 1, 2018B.A. Social Sciences at Azad University, Tehran, Iran
January 1, 2009 - January 1, 2013MSc in Digital Marketing at University for the Creative Arts, Berlin Campus, Germany
January 1, 2022 - January 1, 2024MSc in Social Sciences at Azad University, Tehran, Iran
January 1, 2016 - January 1, 2018BA in Social Sciences at Azad University, Tehran, Iran
January 1, 2009 - January 1, 2013MSc Digital Marketing at University for the Creative Arts, Berlin Campus
January 1, 2022 - January 1, 2024MSc Social Science at Azad University
January 1, 2016 - January 1, 2018BA Social Sciences at Azad University
January 1, 2009 - January 1, 2013MSc Digital Marketing at University for the Creative Arts, Berlin Campus
January 1, 2022 - January 1, 2024MSc Social Science at Azad University, Tehran
January 1, 2016 - January 1, 2018BA Social Sciences at Azad University, Tehran
January 1, 2009 - January 1, 2013MSc Digital Marketing at University for the Creative Arts, Berlin Campus
January 1, 2022 - December 31, 2024MSc Social Sciences at Azad University, Iran
January 1, 2016 - December 31, 2018BA Social Sciences at Azad University, Iran
January 1, 2009 - December 31, 2013Qualifications
Google Ads Certification
January 11, 2030 - October 11, 2025HubSpot Content Marketing Certification
January 11, 2030 - October 11, 2025HubSpot Email Marketing Certification
January 11, 2030 - October 11, 2025Google Analytics Certification
January 11, 2030 - October 11, 2025Content Marketing Certification
January 11, 2030 - October 11, 2025Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Education, Other, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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