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I'm Kathy Macintosh, a certified instructional designer, content creator, and trainer with over 20 years of experience delivering innovative, GxP-compliant learning solutions across pharma, biotech, finance, and technology. I specialize in transforming complex regulatory concepts into learner-centered content using modern eLearning platforms, simulations, and AI-assisted design to drive measurable outcomes and scalable global programs. My work blends creative strategy with practical execution—delivering engaging training, videos, and blended modules that elevate performance while maintaining compliance. I collaborate closely with subject matter experts and cross-functional teams to ensure solutions are effective, auditable, and adaptable for diverse global audiences.…I'm Kathy Macintosh, a certified instructional designer, content creator, and trainer with over 20 years of experience delivering innovative, GxP-compliant learning solutions across pharma, biotech, finance, and technology. I specialize in transforming complex regulatory concepts into learner-centered content using modern eLearning platforms, simulations, and AI-assisted design to drive measurable outcomes and scalable global programs. My work blends creative strategy with practical execution—delivering engaging training, videos, and blended modules that elevate performance while maintaining compliance. I collaborate closely with subject matter experts and cross-functional teams to ensure solutions are effective, auditable, and adaptable for diverse global audiences.

Kathy Mac Intosh

Instructional Designer, Content Creator, Content Designer, +2

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I'm Kathy Macintosh, a certified instructional designer, content creator, and trainer with over 20 years of experience delivering innovative, GxP-compliant learning solutions across pharma, biotech, finance, and technology. I specialize in transforming complex regulatory concepts into learner-centered content using modern eLearning platforms, simulations, and AI-assisted design to drive measurable outcomes and scalable global programs. My work blends creative strategy with practical execution—delivering engaging training, videos, and blended modules that elevate performance while maintaining compliance. I collaborate closely with subject matter experts and cross-functional teams to ensure solutions are effective, auditable, and adaptable for diverse global audiences.…I'm Kathy Macintosh, a certified instructional designer, content creator, and trainer with over 20 years of experience delivering innovative, GxP-compliant learning solutions across pharma, biotech, finance, and technology. I specialize in transforming complex regulatory concepts into learner-centered content using modern eLearning platforms, simulations, and AI-assisted design to drive measurable outcomes and scalable global programs. My work blends creative strategy with practical execution—delivering engaging training, videos, and blended modules that elevate performance while maintaining compliance. I collaborate closely with subject matter experts and cross-functional teams to ensure solutions are effective, auditable, and adaptable for diverse global audiences.

Available to hire

I’m Kathy Macintosh, a certified instructional designer, content creator, and trainer with over 20 years of experience delivering innovative, GxP-compliant learning solutions across pharma, biotech, finance, and technology. I specialize in transforming complex regulatory concepts into learner-centered content using modern eLearning platforms, simulations, and AI-assisted design to drive measurable outcomes and scalable global programs.

My work blends creative strategy with practical execution—delivering engaging training, videos, and blended modules that elevate performance while maintaining compliance. I collaborate closely with subject matter experts and cross-functional teams to ensure solutions are effective, auditable, and adaptable for diverse global audiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Instructional Designer & Content Creator at Takeda Pharmaceuticals

August 1, 2024 - Present

Transformed complex regulatory concepts into engaging, learner-centered training for global R&D Quality teams; revitalized outdated modules; produced high-impact learning videos and blended modules; built GxP-compliant programs aligned with ANSI/IACET; developed advanced Storyline simulations with xAPI, triggers, and layered interactivity.

Founder & Senior Instructional Designer at New Directions Training, LLC

April 1, 2019 - Present

Designed tailored training solutions across healthcare, retail, and aesthetics; led needs analyses, multiyear programs, and blended formats; created SOPs, handbooks, QRGs, and videos; led full lifecycle of learning projects and roles-specific learning paths; delivered workshops for upscale hotel staff.

Sr. Manager, Training & Change Management at Ultragenyx

September 1, 2022 - March 1, 2023

Led global training and change management for Regulatory Affairs and Development Ops; designed rollout plans for Veeva Vault RIM; established overarching policy directive; facilitated new hire orientation and change initiatives to boost adoption and efficiency.

Sr. L&D Manager, Head of Training at Luzsana Biotechnology

April 1, 2022 - August 1, 2022

Led enterprise-wide learning strategy, building global programs in leadership, compliance, clinical education, and business systems; established a scalable framework for ongoing talent development; launched a global Competency Matrix and company-wide coaching programs.

Senior L&D Trainer | Learning Architect at Bristol Myers Squibb

January 1, 2019 - January 1, 2020

Delivered global training programs on SaaS-based ERP and HRIS platforms; created SOP-compliant live Ariba contracting training later converted to eLearning; designed a closed-ended, self-directed LMS curriculum; developed six-course Ariba Contracting System curriculum.

Sr. Training Manager for North America at Temenos Banking Software

January 1, 2016 - January 1, 2019

Designed and delivered multimodal training on Temenos banking software; created onboarding that reduced training time; led the launch of T24 Banking Software; established a North American training strategy adopted globally; led European sales & services training.

Banking Officer | Internal Wholesaler | Broker | Trader at Financial Services (First Union, Gartmore Funds, Merrill Lynch, Transamerica, PNC)

January 1, 2001 - January 1, 2016

Led customer education initiatives on retirement planning and investment products; provided call center support and portfolio-management guidance; managed inbound client calls in a fast-paced environment.