Kimberly Robinson Duckworth

Available to hire

I thrive on enabling people through system and knowledge transformations — building the awareness, confidence, and momentum that turn reluctant adopters into capable users.

About

I thrive on enabling people through system and knowledge transformations — building the awareness, confidence, and momentum that turn reluctant adopters into capable users.

Throughout my career, I’ve been a creative and fearless researcher with an adventurous heart. I parachute into unfamiliar industries, rapidly absorbing new languages, logic, technologies, and content domains — then find resourceful, innovative ways to make them click for everyone else.

My work lives at the intersection of creativity and rigor. I design with intention — blending multimedia, scenario-based activities, micro-videos, and hands-on simulations into learning experiences that are efficient, meaningful, and genuinely engaging. I know the difference between informing and teaching, and I build every program around the latter.

  • Joined December 2025

Languages

  • EnglishFluent

Industry experience

  • Healthcare
  • Education
  • Software & Internet
  • Professional Services
  • Government

More experts in Boston, United States

Projects · 2

Work experience· 6 roles

Independent Learning Consultant · The Knowledge MenuFeb 2024 – Present · 2 yrs 10 mos

Provide full-service learning & enablement programming, including desktop procedures, custom training, facilitation & adoption tools; Formats include virtual or in-person ILT, self-paced & mobile materials; Tools include PowerPoint, Microsoft Word, Articulate Storyline/Rise, Captivate, Camtasia, Brainshark; Work with HealthRules & other claims systems; Topics include Call Center, Provider Contracting, Premium Billing, Enrollment, Claims Processing, Finance, Data Modeling, Pricing/Benefit Configuration & Data Warehouse.

Senior Data Analytics Learning Consultant · Fractal, Inc.Aug 2021 – Mar 2024 · 2 yrs 8 mos

Implemented strategy for data lineage/literacy training & adoption; Led user experience evaluation for Communication Plan, Knowledge Management Hub (Confluence) & Metadata Tool; Designed 9-course e-learning suite with self-paced courses (Articulate 360), micro-video library (Creative Cloud) & infographics (Tableau, Snowflake, Guidewire).

Director of Education Services · HealthEdge, Inc.Feb 2012 – Mar 2021 · 9 yrs 2 mos

Built Education Services Department, yielding 50+ courses, 7 curriculums & 3 certification tracks (HealthRules Payor Configuration & Technical Services); Launched customer-facing Learning Management System; Exceeded annual revenue targets ~200%; Led summit knowledge share sessions.

Independent Learning ConsultantOct 2004 – Feb 2012 · 7 yrs 5 mos
Senior Instructional Designer/Trainer · deNovis, Inc.Sep 2002 – Oct 2004 · 2 yrs 2 mos
Senior Instructional Designer/Trainer · Lucent Technologies, Inc.Dec 1998 – Aug 2002 · 3 yrs 9 mos

Education

Master of Arts in Education · University of Massachusetts, Boston2030 – 1994
Bachelor of Arts in Literature; Minor: Economics · University of Massachusetts, Amherst2030 – 1989
Bachelor of Arts in Literature · University of Massachusetts, Amherst2030 – 1989

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