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I'm an experienced facilitator, instructional designer and elearning developer with an uncanny ability to quickly learn complex new material and break down topics into digestible and reusable bundles for specific organizational roles. I love to optimize concepts and terminology that are sharable across roles to help intradepartmental communication, particularly when organizational change is on the horizon. In my approach, learning experiences are thought-provoking, engaging, meaningful and applicable. This recipe, with intentionally timed repetition, makes learning stick!…I'm an experienced facilitator, instructional designer and elearning developer with an uncanny ability to quickly learn complex new material and break down topics into digestible and reusable bundles for specific organizational roles. I love to optimize concepts and terminology that are sharable across roles to help intradepartmental communication, particularly when organizational change is on the horizon. In my approach, learning experiences are thought-provoking, engaging, meaningful and applicable. This recipe, with intentionally timed repetition, makes learning stick!

Kimberly Robinson Duckworth

Presenter, Instructional Designer, Online Trainer

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I'm an experienced facilitator, instructional designer and elearning developer with an uncanny ability to quickly learn complex new material and break down topics into digestible and reusable bundles for specific organizational roles. I love to optimize concepts and terminology that are sharable across roles to help intradepartmental communication, particularly when organizational change is on the horizon. In my approach, learning experiences are thought-provoking, engaging, meaningful and applicable. This recipe, with intentionally timed repetition, makes learning stick!…I'm an experienced facilitator, instructional designer and elearning developer with an uncanny ability to quickly learn complex new material and break down topics into digestible and reusable bundles for specific organizational roles. I love to optimize concepts and terminology that are sharable across roles to help intradepartmental communication, particularly when organizational change is on the horizon. In my approach, learning experiences are thought-provoking, engaging, meaningful and applicable. This recipe, with intentionally timed repetition, makes learning stick!

Available to hire

I’m an experienced facilitator, instructional designer and elearning developer with an uncanny ability to quickly learn complex new material and break down topics into digestible and reusable bundles for specific organizational roles. I love to optimize concepts and terminology that are sharable across roles to help intradepartmental communication, particularly when organizational change is on the horizon. In my approach, learning experiences are thought-provoking, engaging, meaningful and applicable. This recipe, with intentionally timed repetition, makes learning stick!

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Independent Learning Consultant

March 1, 2024 - Present

Provide full-service learning & enablement programming, including desktop procedures, custom training, facilitation & adoption tools; Formats include virtual or in-person ILT, self-paced & mobile materials; Tools include PowerPoint, Microsoft Word, Articulate Storyline/Rise, Captivate, Camtasia, Brainshark; Work with HealthRules & other claims systems; Topics include Call Center, Provider Contracting, Premium Billing, Enrollment, Claims Processing, Finance, Data Modeling, Pricing/Benefit Configuration & Data Warehouse.

Senior Data Analytics Learning Consultant at Fractal, Inc.

August 1, 2021 - March 1, 2024

Implemented strategy for data lineage/literacy training & adoption; Led user experience evaluation for Communication Plan, Knowledge Management Hub (Confluence) & Metadata Tool; Designed 9-course e-learning suite with self-paced courses (Articulate 360), micro-video library (Creative Cloud) & infographics (Tableau, Snowflake, Guidewire).

Director of Education Services at HealthEdge, Inc.

February 1, 2012 - March 1, 2021

Built Education Services Department, yielding 50+ courses, 7 curriculums & 3 certification tracks (HealthRules Payor Configuration & Technical Services); Launched customer-facing Learning Management System; Exceeded annual revenue targets ~200%; Led summit knowledge share sessions.

Independent Learning Consultant

October 1, 2004 - February 1, 2012

Community Teamworks, Inc - eLearning for small business management; Mohr Collaborative, LLC - ILT- to-eLearning conversion & coaching; Hotham Associates, Inc - Supply chain management forecasting game facilitation; Axia, Ltd - Presentation coaching; Tom Curren Companies – Field operations training; Insulet, Inc - Product user guides; GTECH, Inc - Travel & expense policy storyboarding; Kronos, Inc - Customer portal training; Metropolitan Software, Inc – Trainer coaching; The Yacobian Group, Inc - Multi-media training; Boston Scientific, Inc - Compliance training.

Senior Instructional Designer/Trainer at deNovis, Inc.

September 1, 2002 - October 1, 2004

Designed & delivered configuration training to win government bid for pilot & additional funding; Facilitated Malfunctions Discovery Workshops to resolve issues & secure venture capital financing.

Senior Instructional Designer/Trainer at Lucent Technologies, Inc.

January 1, 1999 - September 1, 2002

Designed & delivered configuration training for telecom & utilities billing systems; Co-created & rolled out global course development process; Evolved slides to interactive workbooks & delivery methods from lecture to student-driven activities; Planned & presented at annual training conferences.

Data Literacy Learning Consultant at Fractal, Inc.

August 1, 2021 - March 1, 2024

Strategized learning & enablement program for data ecosystem transformation; conducted UX interviews & analysis to shape communication plan, knowledge management & metadata hub; designed & led development of blended curriculum, including workshops, self-paced courses & micro-video library.