I am a compassionate and organised professional with a strong background in patient care, communication, and community engagement. I excel at building rapport, listening actively, and communicating clearly, particularly in sensitive or complex situations. I am confident in understanding individual needs and ensuring people feel heard, supported, and well-informed. As a self-employed Acupuncturist, I manage my own clinic, where I regularly assess patient needs, provide appropriate guidance, and maintain clear professional boundaries. A key part of my role is producing accurate, detailed patient notes and maintaining confidentiality in line with GDPR, ensuring safe and consistent care. Alongside this, my experience in social media communications has strengthened my ability to convey information in a clear, accessible, and engaging way, tailoring content to different audiences and continuously refining messaging based on feedback and performance insights.

Laetitia Miles-Smith

I am a compassionate and organised professional with a strong background in patient care, communication, and community engagement. I excel at building rapport, listening actively, and communicating clearly, particularly in sensitive or complex situations. I am confident in understanding individual needs and ensuring people feel heard, supported, and well-informed. As a self-employed Acupuncturist, I manage my own clinic, where I regularly assess patient needs, provide appropriate guidance, and maintain clear professional boundaries. A key part of my role is producing accurate, detailed patient notes and maintaining confidentiality in line with GDPR, ensuring safe and consistent care. Alongside this, my experience in social media communications has strengthened my ability to convey information in a clear, accessible, and engaging way, tailoring content to different audiences and continuously refining messaging based on feedback and performance insights.

Available to hire

I am a compassionate and organised professional with a strong background in patient care, communication, and community engagement. I excel at building rapport, listening actively, and communicating clearly, particularly in sensitive or complex situations. I am confident in understanding individual needs and ensuring people feel heard, supported, and well-informed. As a self-employed Acupuncturist, I manage my own clinic, where I regularly assess patient needs, provide appropriate guidance, and maintain clear professional boundaries. A key part of my role is producing accurate, detailed patient notes and maintaining confidentiality in line with GDPR, ensuring safe and consistent care. Alongside this, my experience in social media communications has strengthened my ability to convey information in a clear, accessible, and engaging way, tailoring content to different audiences and continuously refining messaging based on feedback and performance insights.

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Language

English
Fluent

Work Experience

Acupuncturist at Asprey House Acupuncture Clinic
August 1, 2020 - Present
Self-employed acupuncturist managing my own clinic; regularly assess patient needs, provide appropriate guidance, maintain clear professional boundaries, and ensure confidentiality and GDPR compliance; produce accurate, detailed patient notes and maintain safe, consistent care.
Community Engagement Officer at Future Wolverton
December 1, 2020 - July 1, 2025
Part-time role creating visually engaging graphics using Canva for five branded accounts; craft social media copy; schedule posts via Meta Business Suite; monitor post performance and audience demographics; identify areas for improvement and produce monthly reports; support safeguarding and youth work; coordinate community engagement and booking processes; lead community outreach initiatives.

Education

Professional Licentiate in Traditional Acupuncture at The Acupuncture Academy
January 1, 2003 - December 31, 2005

Qualifications

BTEC National Diploma in Graphic Design - Triple Distinction
January 1, 1999 - January 1, 2003
GCSEs (All grades C and above)
January 1, 1999 - January 1, 2003
Enhanced DBS
January 11, 2030 - May 18, 2026
First Aid at Work
January 11, 2030 - May 18, 2026
Safeguarding
January 11, 2030 - May 18, 2026

Industry Experience

Healthcare, Professional Services, Media & Entertainment, Retail, Non-Profit Organization