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I am a highly experienced, computer literate professional. I have worked in various roles in the social housing and retail fields. I work well as part of a team and well under my own steam, at my current role I work on my own most days so I have to be disciplined to make sure my time management is well prepared to make sure work is completed. I have experience of working in both telephone and face-to-face customer services and this has given me the opportunity to develop my communication skills to a very high standard this helps with talking to the customers and external partners alike. I enjoy being challenged and working towards and beating targets, I’m always determined to overcome any obstacles, for customers and my employer. I enjoy problem solving. I take pride in my work to make sure I give the best quality service. In my spare time I enjoy making music using Ableton live, I am signed to a number record labels in the uk and Europe and have a vinyl release, which I'm really proud of. In my spare time I enjoy making music using Ableton Live; I am signed to a number of record labels in the UK and Europe and have a vinyl release, which I'm really proud of.…I am a highly experienced, computer literate professional. I have worked in various roles in the social housing and retail fields. I work well as part of a team and well under my own steam, at my current role I work on my own most days so I have to be disciplined to make sure my time management is well prepared to make sure work is completed. I have experience of working in both telephone and face-to-face customer services and this has given me the opportunity to develop my communication skills to a very high standard this helps with talking to the customers and external partners alike. I enjoy being challenged and working towards and beating targets, I’m always determined to overcome any obstacles, for customers and my employer. I enjoy problem solving. I take pride in my work to make sure I give the best quality service. In my spare time I enjoy making music using Ableton live, I am signed to a number record labels in the uk and Europe and have a vinyl release, which I'm really proud of. In my spare time I enjoy making music using Ableton Live; I am signed to a number of record labels in the UK and Europe and have a vinyl release, which I'm really proud of.

Ben Pryke

Music Producer, Mixing Engineer, Sound Designer, +4

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I am a highly experienced, computer literate professional. I have worked in various roles in the social housing and retail fields. I work well as part of a team and well under my own steam, at my current role I work on my own most days so I have to be disciplined to make sure my time management is well prepared to make sure work is completed. I have experience of working in both telephone and face-to-face customer services and this has given me the opportunity to develop my communication skills to a very high standard this helps with talking to the customers and external partners alike. I enjoy being challenged and working towards and beating targets, I’m always determined to overcome any obstacles, for customers and my employer. I enjoy problem solving. I take pride in my work to make sure I give the best quality service. In my spare time I enjoy making music using Ableton live, I am signed to a number record labels in the uk and Europe and have a vinyl release, which I'm really proud of. In my spare time I enjoy making music using Ableton Live; I am signed to a number of record labels in the UK and Europe and have a vinyl release, which I'm really proud of.…I am a highly experienced, computer literate professional. I have worked in various roles in the social housing and retail fields. I work well as part of a team and well under my own steam, at my current role I work on my own most days so I have to be disciplined to make sure my time management is well prepared to make sure work is completed. I have experience of working in both telephone and face-to-face customer services and this has given me the opportunity to develop my communication skills to a very high standard this helps with talking to the customers and external partners alike. I enjoy being challenged and working towards and beating targets, I’m always determined to overcome any obstacles, for customers and my employer. I enjoy problem solving. I take pride in my work to make sure I give the best quality service. In my spare time I enjoy making music using Ableton live, I am signed to a number record labels in the uk and Europe and have a vinyl release, which I'm really proud of. In my spare time I enjoy making music using Ableton Live; I am signed to a number of record labels in the UK and Europe and have a vinyl release, which I'm really proud of.

Available to hire

I am a highly experienced, computer literate professional. I have worked in various roles in the social housing and retail fields. I work well as part of a team and well under my own steam, at my current role I work on my own most days so I have to be disciplined to make sure my time management is well prepared to make sure work is completed. I have experience of working in both telephone and face-to-face customer services and this has given me the opportunity to develop my communication skills to a very high standard this helps with talking to the customers and external partners alike. I enjoy being challenged and working towards and beating targets, I’m always determined to overcome any obstacles, for customers and my employer. I enjoy problem solving. I take pride in my work to make sure I give the best quality service. In my spare time I enjoy making music using Ableton live, I am signed to a number record labels in the uk and Europe and have a vinyl release, which I’m really proud of.

In my spare time I enjoy making music using Ableton Live; I am signed to a number of record labels in the UK and Europe and have a vinyl release, which I’m really proud of.

Skills

Microsoft Office

Leadership

Ableton Live

Experience Level

Microsoft Office

Expert

Leadership

Expert

Ableton Live

Intermediate

Language

English

Fluent

Work Experience

Producer at LOMA music

March 1, 2017 - Present

Hip-hop dnb/jungle producer

Neighbourhood Manager (Mendip Depot) at Idverde UK

July 1, 2018 - Present

Overseeing day-to-day running of contracts, planning extra works, pricing quotes for extra works and contract submissions, updating live job management system, booking vehicle servicing/repairs.

Housing Officer at Knightstone Housing Association

January 1, 2012 - April 1, 2018

Managing tenancies, addressing issues including low-level ASB; home visits; identifying support needs and referring to external agencies; customer service via face-to-face, phone, and email; maintaining live systems and records; estate walkabouts; assisting with moves via support letters; building relationships with external partners; managing small budgets for scheme improvements.

Housing Assistant at Places for People

January 1, 2011 - November 1, 2011

Voids admin; Homecheck audit visits; estate walkabouts; mutual exchanges inspections; handling sign-up paperwork; frontline telephone support; tenancy advice; liaising with external contractors; scanning paperwork and maintaining tenancy files.

Regulated Complaints Officer at HSBC

September 1, 2010 - January 1, 2011

Answering letters in response to PPI complaints; writing letters to customers and third parties; updating live databases; data gathering; handling post.

Customer Liaison Officer at Merlin Housing Society

June 1, 2010 - August 1, 2010

Answering telephone to log and input repairs; logging repairs requests from tenants and housing officers; handling emails; dealing with frustrated tenants with empathy; liaising with housing officers.

Senior Customer Advisor at Bristol City Council

June 1, 2008 - May 1, 2010

Front-line customer services for repairs; coordinating gas checks and surveyor bookings; arranging and chasing appointments; meeting monthly targets in reviews.

Assistant Manager at Office (shoe shop)

July 1, 2006 - April 1, 2008

Overseeing day-to-day store operations; handling customer complaints; cash handling and banking; staff rotas; holiday requests; stock management; health and safety; staff training; monitoring competitors and ensuring strong customer service.