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Software Engineer with experience in web development, digital services, and IT operations. Skilled in building responsive, user-centric applications using JavaScript, React, PHP, and modern web technologies. Strong background in IT support, process optimization, and cross- functional collaboration. Experienced in research, digital innovation, and Agile methodologies. Passionate about designing reliable, efficient, and accessible digital solutions.…Software Engineer with experience in web development, digital services, and IT operations. Skilled in building responsive, user-centric applications using JavaScript, React, PHP, and modern web technologies. Strong background in IT support, process optimization, and cross- functional collaboration. Experienced in research, digital innovation, and Agile methodologies. Passionate about designing reliable, efficient, and accessible digital solutions.

Laura Koltraka

Web Developer, Full Stack Developer, Front-End Developer, +2

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Software Engineer with experience in web development, digital services, and IT operations. Skilled in building responsive, user-centric applications using JavaScript, React, PHP, and modern web technologies. Strong background in IT support, process optimization, and cross- functional collaboration. Experienced in research, digital innovation, and Agile methodologies. Passionate about designing reliable, efficient, and accessible digital solutions.…Software Engineer with experience in web development, digital services, and IT operations. Skilled in building responsive, user-centric applications using JavaScript, React, PHP, and modern web technologies. Strong background in IT support, process optimization, and cross- functional collaboration. Experienced in research, digital innovation, and Agile methodologies. Passionate about designing reliable, efficient, and accessible digital solutions.

Available to hire

Software Engineer with experience in web development, digital services, and IT operations.
Skilled in building responsive, user-centric applications using JavaScript, React, PHP, and modern web technologies.
Strong background in IT support, process optimization, and cross- functional collaboration. Experienced in research,
digital innovation, and Agile methodologies.
Passionate about designing reliable, efficient, and accessible digital solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

German

Advanced

Turkish

Intermediate

Work Experience

Digital Services & IT Support Specialist at European Union Agency for Fundamental Rights (FRA)

October 1, 2025 - Present

Supported the Digital Services and Facilities teams; improved internal IT workflows, documentation, and digital tools. Assisted with service management, IT asset coordination, and user support to enhance digital service delivery. Collaborated with cross-functional teams on EU-level digital projects involving security, data integrity, and user-centric service improvement; developed and maintained solutions in SharePoint and Power Apps.

WordPress Developer at 7th Block Technology & Communications

July 1, 2023 - May 1, 2024

Customized WordPress interfaces using Elementor and WPBakery for visually engaging, user-friendly layouts. Implemented custom widgets and modules to enhance site functionality and design. Integrated and tailored theming to align with client branding. Used WordPress plugins to expand website features.

Digital Twin Research / Web Development

May 1, 2023 - June 1, 2023

Worked on Digital Twins projects; explored how digital technologies map and optimize tire lifecycle processes to achieve ISO environmental certifications.

Digital Twin Research / Web Development

March 1, 2023 - June 1, 2023

Contributed to research on Digital Twins; exploring process optimization and environmental certification mappings.

Web Site Developer at Mente.al

April 1, 2022 - April 1, 2023

Built responsive web pages with HTML, JS, and React.

IT Technical Support Specialist at Digico Albania

November 1, 2020 - February 1, 2022

Managed Internet, IPTV, VoIP, and internal networks; focused on GPON and 5Ghz technology. Performed diagnostics and troubleshooting of system, network, and end-point connectivity.