I'm Linda Joy Olanrewaju, a trained registered nurse with years of experience delivering professional care, managing patient records, and maintaining clear communication in high-pressure environments. Over time I developed strong administrative and technical skills—data entry, scheduling, and documentation—which inspired me to transition into a virtual assistant role. I've trained in tools like Microsoft Office, Google Workspace, Excel, SQL, and project management tools such as Trello, Asana, and Zapier. I'm confident I can bring my organization and multitasking abilities to support business operations efficiently.

Linda Joy Olanrewaju

I'm Linda Joy Olanrewaju, a trained registered nurse with years of experience delivering professional care, managing patient records, and maintaining clear communication in high-pressure environments. Over time I developed strong administrative and technical skills—data entry, scheduling, and documentation—which inspired me to transition into a virtual assistant role. I've trained in tools like Microsoft Office, Google Workspace, Excel, SQL, and project management tools such as Trello, Asana, and Zapier. I'm confident I can bring my organization and multitasking abilities to support business operations efficiently.

Available to hire
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Language

English
Fluent

Work Experience

Admin and Support (Virtual Assistant) at Softview Analytics
January 1, 2024 - Present
Handle email correspondence, prepare reports, maintain organized documentation. Assist with client communication, follow-ups, onboarding support. Conduct online research, data entry, and basic data analysis as required. Support business development activities, including lead management and CRM updates. Manage social media scheduling, content coordination, and engagement tracking. Coordinate training sessions, prepare learning materials, and assist in webinar logistics. Provide general administrative support to the Softview Analytics Team.
Call Centre Representative at MultiChoice Nigeria
November 1, 2016 - October 1, 2019
Responded to high volumes of inbound and outbound customer calls professionally and efficiently. Resolved customer inquiries related to DSTV and GOTV subscriptions, account management, and service disruptions. Ensured first-call resolution to enhance customer satisfaction. Logged and tracked customer complaints in the CRM system. Provided accurate troubleshooting steps for technical and service-related issues. Escalated unresolved cases to appropriate technical or billing departments while ensuring timely feedback. Billing and Subscription Management included renewals, reconnections, and package upgrades/downgrades. Educated customers on payment options and service packages. Verified and updated customer account information to maintain accurate records.
Nurse Assistant at Osuntuyi Medical Centre
January 1, 2014 - January 1, 2016
Care and clinical support: assist patients with daily activities, mobility, and monitoring of vital signs. Record and report observations; monitor the patients' condition and report possible changes. Administrative and documentation: update medical records with observation and care activities; record patient information accurately in charts or electronic systems; support management of supplies and equipment.

Education

Nursing (BNSc) at Ahmadu Bello University, Zaria, Nigeria
January 11, 2030 - January 18, 2026
Nursing (Diploma) at Kogi State College of Nursing and Midwifery
November 1, 2019 - November 1, 2022
School Certificate at Guarantee High School
January 11, 2030 - January 1, 2010
Primary Education at St. Kizito's Catholic Primary School
January 11, 2030 - January 1, 2003
BNSc Nursing at Ahmadu Bello University, Zaria
January 11, 2030 - January 18, 2026
Nursing Diploma at Kogi State College of Nursing and Midwifery
November 1, 2019 - November 1, 2022
School Certificate at Guarantee High School
January 11, 2030 - January 1, 2010
Leaving Certificate at St. Kizito's Catholic Primary School
January 11, 2030 - January 1, 2003

Qualifications

Certificate for Data Analyst
January 11, 2030 - January 18, 2026
Diploma in desktop publishing
January 11, 2030 - January 18, 2026
Certificate in Project management
January 11, 2030 - January 18, 2026
Staff Nurse License by NMCN
December 1, 2022 - December 1, 2025
Staff Nurse License by NMCN
December 1, 2022 - December 1, 2025
Certificate for Data Analyst
January 11, 2030 - January 18, 2026
Diploma in Desktop Publishing
January 11, 2030 - January 18, 2026
Certificate in Project Management
January 11, 2030 - January 18, 2026
Microsoft Office Certifications and Licenses
January 11, 2030 - January 18, 2026

Industry Experience

Healthcare, Professional Services, Software & Internet, Education, Non-Profit Organization, Media & Entertainment, Telecommunications