I'm Andrea Gross, a data-driven marketing professional specializing in email and lifecycle marketing. I design strategies that boost revenue and engagement by closely tracking metrics, testing hypotheses, and aligning campaigns with business goals.

Andrea Gross

I'm Andrea Gross, a data-driven marketing professional specializing in email and lifecycle marketing. I design strategies that boost revenue and engagement by closely tracking metrics, testing hypotheses, and aligning campaigns with business goals.

Available to hire

I’m Andrea Gross, a data-driven marketing professional specializing in email and lifecycle marketing. I design strategies that boost revenue and engagement by closely tracking metrics, testing hypotheses, and aligning campaigns with business goals.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Email Marketing Manager at FTL Finance
March 1, 2024 - June 1, 2025
Established KPIs and optimized Google Analytics 4, enhancing email reporting with Salesforce tools; identified opportunities for optimization. Executed comprehensive content strategies and retention initiatives that improved customer experience across touchpoints, increasing loyalty and engagement. Improved bi-monthly newsletter Click-to-Open Rate (CTOR) to 13.68% in one year. Reduced bi-monthly newsletter opt-out rate by 7.7% in one year. Drove content distribution through email with a campaign that increased YouTube subscribers by 6.41%. Developed a robust A/B testing strategy to learn audience behaviors and optimize user experience. Utilized data to inform content strategy and content creation.
Senior Email Marketing Manager at Career.io
May 1, 2021 - December 1, 2023
As the subject-matter expert for email marketing strategies and best practices, I fostered a collaborative environment with global stakeholders. I developed a product marketing roadmap that included complex customer journeys, personalization, and advanced audience segmentation. I created training materials for colleagues on how to best utilize Jira and developed internal marketing and marketing operations processes to increase output and efficiency. I managed vendor relationships critical to marketing systems. Using Agile, I oversaw the execution and day-to-day management of campaigns, including scoping business requirements for engineering and creative briefs, user stories, data sources, and KPIs required to analyze campaign performance and ROI. I generated reports, discovered insights, and provided analysis on campaign performance, optimizing email marketing campaigns to achieve an 11.97% revenue increase, a 49.98% decrease in bounce rate, an increase in average session duration by 9

Education

BFA in Graphic Communications at International Academy Of Design & Technology
January 11, 2030 - March 3, 2026

Qualifications

Google Analytics Certification
January 11, 2030 - March 3, 2026
Digital Marketing Professional Certification (IE - DMI256519)
January 11, 2030 - March 3, 2026
Salesforce Marketing Cloud Email Studio Credential
January 11, 2030 - March 3, 2026
Salesforce Marketing Cloud Administrator Credential
January 11, 2030 - March 3, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment
    paper Spectrum Reach Email Marketing Design System

    While working at Spectrum Reach, the marketing and advertising arm of Charter Communications, I became the subject matter expert in email marketing. I provided strategic direction and educated my coworkers on best practices, teaching them how to maximize the potential of Salesforce Marketing Cloud Engage.​