Liyana Ismail

Designed and developed global eLearning modules and training guides aligned with Dexcom branding. Partnered with SMEs across the US and APAC to translate modules into engaging and user-friendly content. Contributed to Dexcom's global learning initiatives such as Quality Awareness Training, RBA Code of Conduct, Procurement, and HR/L&D catalog enhancements. Managed translation workflows (English, Malay, French, German, Japanese), ensuring timely delivery of localized content. Applied modern learning design principles and accessibility guidelines to enhance user experience and inclusivity.

Administered new FM LMS (80% completion), including testing, user enrollment, and reporting. Developed interactive eLearning content (Articulate Rise/Storyline, Canva) and integrated into LMS for company-wide training. Utilized HRDC grants, saving RM40,000 while training 107 area managers. Delivered onboarding, tracked completion, and reported training impact via LMS dashboards.

Coordinate, plan and execute internal, external, and public trainings per yearly training plan. Design and develop training/learning/e-learning modules using Articulate 360 (Storyline & Rise), Adobe Creative Suite (Premiere, After Effects, Photoshop, Illustrator). Assist in handling internal/external audits on L&T processes. Monitor Level 1-3 evaluations and training records. Liaise with functional managers to source and evaluate training programs. LMS administrator; oversee course materials, generate reports, and monitor progress. Propose learning interventions and continuous improvement to close competency gaps. Coordinate onboarding for new hires and deliver customized technical and soft-skill trainings.