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I am an experienced Administrator with an enthusiastic approach to work and a Can-Do attitude. I thrive in fast-paced environments where accuracy matters, and I have hands-on experience handling day-to-day information across multiple databases and systems, enjoying collaboration with colleagues to find effective solutions. I am self-motivated, communicate clearly in writing and speech, and take pride in delivering high-quality work. I am proactive in addressing issues as they arise and comfortable working independently or as part of a team.…I am an experienced Administrator with an enthusiastic approach to work and a Can-Do attitude. I thrive in fast-paced environments where accuracy matters, and I have hands-on experience handling day-to-day information across multiple databases and systems, enjoying collaboration with colleagues to find effective solutions. I am self-motivated, communicate clearly in writing and speech, and take pride in delivering high-quality work. I am proactive in addressing issues as they arise and comfortable working independently or as part of a team.

Lorelle Jakubiak

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I am an experienced Administrator with an enthusiastic approach to work and a Can-Do attitude. I thrive in fast-paced environments where accuracy matters, and I have hands-on experience handling day-to-day information across multiple databases and systems, enjoying collaboration with colleagues to find effective solutions. I am self-motivated, communicate clearly in writing and speech, and take pride in delivering high-quality work. I am proactive in addressing issues as they arise and comfortable working independently or as part of a team.…I am an experienced Administrator with an enthusiastic approach to work and a Can-Do attitude. I thrive in fast-paced environments where accuracy matters, and I have hands-on experience handling day-to-day information across multiple databases and systems, enjoying collaboration with colleagues to find effective solutions. I am self-motivated, communicate clearly in writing and speech, and take pride in delivering high-quality work. I am proactive in addressing issues as they arise and comfortable working independently or as part of a team.

Available to hire

I am an experienced Administrator with an enthusiastic approach to work and a Can-Do attitude. I thrive in fast-paced environments where accuracy matters, and I have hands-on experience handling day-to-day information across multiple databases and systems, enjoying collaboration with colleagues to find effective solutions.

I am self-motivated, communicate clearly in writing and speech, and take pride in delivering high-quality work. I am proactive in addressing issues as they arise and comfortable working independently or as part of a team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Registration Support Officer at Care Quality Commission

April 1, 2025 - January 1, 2026

Triage enquiries using CRM, set up new enquiries and allocate them to correct queues; provide customer service by phone, supplying necessary information and recording details for work purposes; work individually and as part of a team with regular group updates; understand standards for maintenance of enquiries; manage multiple cases concurrently with consistent, informed decisions.

Custody Case Worker at Ingeus

January 1, 2024 - December 31, 2024

Custody case work responsibilities; collaboration with colleagues and clients to support case outcomes.

QA Logistics Tester & Admin at Console Doctor

January 1, 2024 - December 31, 2024

QA and logistics testing; administrative duties; collaboration with teams to ensure quality and workflow.

Case Administrator at HM Prison & Probation Service

March 1, 2023 - August 1, 2023

Set up and maintain victim information via databases; use MS Office and Ndelius; apply strong numerical skills; maintain a professional, non-judgemental attitude; work on administrative tasks using initiative, both in team and independently; ensure standards for preparation and maintenance of case files.

Barista at Waterstones

October 1, 2022 - January 1, 2023

Customer service; communicate with colleagues to restock the café; floor support; stock management.

Barista at Waterstones, Hull

October 1, 2022 - January 1, 2023

Customer service – served customers, provided information on request, and ensured a positive experience; communicated with colleagues to restock fridges; floor support including cleaning and clearing tables; stock management and replenishment.

Reinstatement Planner at Anglian Water

February 1, 2022 - May 1, 2022

Customer service – looked after customers and planned their day; managed requested jobs to ensure safety; organised scheduled work for teams, and clear communication with line manager and colleagues; handled emails, calls and other messages, using software to manage and edit jobs.

Customer Service/Waitress at Craft Lincoln

May 1, 2021 - January 1, 2022

Customer service – looked after customers and handled enquiries; provided friendly service; food service – delivered meals and ensured guest satisfaction; assisted in bar and stock management as needed.

Support Worker at Home from Home Care

May 1, 2020 - September 1, 2021

Supported individuals with day-to-day tasks and activities; built client confidence, independence and personal growth; ensured safe engagement in public; maintained inter-departmental communication; provided personal care, meals, and general cleaning.

Stock Replenishment at Waitrose

January 1, 2020 - October 1, 2020

Customer service – addressed enquiries and provided helpful service; stock management – replenished and organized stock to meet customer demand; worked as part of a team and followed health and safety guidelines.

Stock Control at Lost Village Festival

January 1, 2018 - January 1, 2018

Stock control duties for event operations.

Back of House at Circle Nightclub

January 1, 2018 - December 31, 2018

Back of house duties; hospitality support; ensure smooth operation behind the scenes.