I am a quality-focused professional with 15+ years of experience across Financial Services, Superannuation, and Healthcare. I specialise in defect governance, triage leadership, and QA coordination across complex, multi-system environments. I have a proven track record in managing end-to-end defect lifecycle across concurrent projects, ensuring data quality, ownership, prioritisation, and timely resolution. My background as a developer helps me drive root-cause analysis, reduce defect leakage, and enhance release quality.

Malathy Madhavan

I am a quality-focused professional with 15+ years of experience across Financial Services, Superannuation, and Healthcare. I specialise in defect governance, triage leadership, and QA coordination across complex, multi-system environments. I have a proven track record in managing end-to-end defect lifecycle across concurrent projects, ensuring data quality, ownership, prioritisation, and timely resolution. My background as a developer helps me drive root-cause analysis, reduce defect leakage, and enhance release quality.

Available to hire

I am a quality-focused professional with 15+ years of experience across Financial Services, Superannuation, and Healthcare. I specialise in defect governance, triage leadership, and QA coordination across complex, multi-system environments.

I have a proven track record in managing end-to-end defect lifecycle across concurrent projects, ensuring data quality, ownership, prioritisation, and timely resolution. My background as a developer helps me drive root-cause analysis, reduce defect leakage, and enhance release quality.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior Test Analyst at Grow Inc
February 1, 2025 - August 1, 2025
Managed defects across UAT cycles for a superannuation registry transformation; tested member lifecycle flows and scheduled jobs; logged, tracked, and governed defects in JIRA ensuring completeness and traceability; collaborated with business and technical teams for production-like test data; prioritized and resolved defects; validated defect fixes through re-testing and evidence review; supported defect triage discussions across multiple workstreams.
Senior Test Analyst at The Star
March 1, 2024 - September 1, 2024
Designed and executed functional and regression test suites aligned to AML remedial actions for casino license compliance; performed hands-on testing across legacy platforms and multiple venues; ensured defect data quality and regulatory compliance; collaborated with stakeholders to prioritise high-risk defects; validated defect fixes to compliance requirements.
Test Analyst at Grow Inc (Client: Vanguard)
December 1, 2020 - October 1, 2023
Performed hands-on functional and API testing of a modern superannuation registry built on blockchain technology; focused on API testing for multiple insurance cover types; managed defects across API, integration, and UI systems; logged and tracked defects in JIRA; collaborated with developers on root cause analysis and accelerated resolution; supported end-to-end testing for a global product launch.
Test Analyst at Vanguard & Hesta Projects
December 1, 2020 - October 1, 2023
Designed and delivered the end-to-end test suite for the Member Portal of a modern superannuation registry; ensured consistent defect tracking and reporting across distributed teams; supported defect prioritisation aligned to business-critical user journeys; conducted usability testing to ensure a seamless member experience.
Defect Analyst at NAB, Sydney
January 1, 2012 - August 1, 2012
Led defect governance across a wealth management platform using QC ALM; chaired defect triage forums, driving prioritisation, ownership, and resolution; monitored defect lifecycle and closure metrics; ensured completeness and quality of defect records for audit and reporting; reviewed test evidence and validated defect fixes during re-test; produced dashboards and trend analysis for stakeholders; strengthened Agile governance practices.
Technical Test Lead at Infosys (Client: Mediclaim, US)
January 1, 2010 - December 31, 2011
Led QA activities including defect tracking and resolution coordination; managed cross-functional teams to ensure timely defect closure; defined risk-based testing strategies aligned with delivery timelines.
Technical Lead at Infosys (Client: Canadian Pacific Railway)
January 1, 2008 - December 31, 2010
Managed development and testing lifecycle including defect resolution; coordinated across teams to resolve architecture and integration issues.
Developer & Test Engineer at Various
January 1, 2001 - December 31, 2008
Built a strong foundation in software development and defect identification; developed applications and supported testing and debugging activities.
Developer & Test Engineer
January 1, 2001 - December 31, 2008
Built strong foundation in software development and defect identification; Developed applications and supported testing and debugging activities.

Education

Master’s Degree (M.Tech) – Polymer Engineering at Anna University
January 11, 2030 - May 7, 2026
Bachelor’s Degree (B.Tech) – Electrical & Electronics at Government Engineering College, India
January 11, 2030 - May 7, 2026
Master’s Degree (M.Tech) at Anna University
January 11, 2030 - May 7, 2026
Bachelor’s Degree (B.Tech) – Electrical & Electronics at Government Engineering College, India
January 11, 2030 - May 7, 2026

Qualifications

Certified ScrumMaster (CSM)
January 11, 2030 - May 7, 2026
ISTQB Certified Tester – Foundation Level
January 11, 2030 - May 7, 2026
Rapid Software Testing – James Bach
January 11, 2030 - May 7, 2026
API Testing – Anne-Marie Charrett
January 11, 2030 - May 7, 2026
Test Automation (Cucumber, Selenium, Ruby)
January 11, 2030 - May 7, 2026
Web Application Security Certification
January 11, 2030 - May 7, 2026
Certified ScrumMaster (CSM)
January 1, 2023 - May 7, 2026
ISTQB Certified Tester – Foundation Level
January 11, 2030 - May 7, 2026
Rapid Software Testing – James Bach
January 11, 2030 - May 7, 2026
API Testing – Anne-Marie Charrett
January 11, 2030 - May 7, 2026
Test Automation (Cucumber, Selenium, Ruby)
January 11, 2030 - May 7, 2026
Web Application Security Certification
January 11, 2030 - May 7, 2026

Industry Experience

Financial Services, Healthcare, Professional Services, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert