Malathy Madhavan
I am a quality-focused professional with 15+ years of experience across Financial Services, Superannuation, and Healthcare.
About
I am a quality-focused professional with 15+ years of experience across Financial Services, Superannuation, and Healthcare. I specialise in defect governance, triage leadership, and QA coordination across complex, multi-system environments.
I have a proven track record in managing end-to-end defect lifecycle across concurrent projects, ensuring data quality, ownership, prioritisation, and timely resolution. My background as a developer helps me drive root-cause analysis, reduce defect leakage, and enhance release quality.
- 15 years' experience
- Joined May 2026
Industry experience
- Financial Services
- Healthcare
- Professional Services
- Other
Work experience· 9 roles
Managed defects across UAT cycles for a superannuation registry transformation; tested member lifecycle flows and scheduled jobs; logged, tracked, and governed defects in JIRA ensuring completeness and traceability; collaborated with business and technical teams for production-like test data; prioritized and resolved defects; validated defect fixes through re-testing and evidence review; supported defect triage discussions across multiple workstreams.
Designed and executed functional and regression test suites aligned to AML remedial actions for casino license compliance; performed hands-on testing across legacy platforms and multiple venues; ensured defect data quality and regulatory compliance; collaborated with stakeholders to prioritise high-risk defects; validated defect fixes to compliance requirements.
Designed and delivered the end-to-end test suite for the Member Portal of a modern superannuation registry; ensured consistent defect tracking and reporting across distributed teams; supported defect prioritisation aligned to business-critical user journeys; conducted usability testing to ensure a seamless member experience.
Education
Certifications and awards· 12
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