I'm Maria Guzman, a content developer and instructional designer based in Oakland, CA. I specialize in building scalable, learner-centered training programs that accelerate tool adoption and performance improvements across sales, customer success, and education teams. With experience in e-learning design, content strategy, and cross-functional collaboration, I translate complex ideas into actionable content, craft bilingual materials when needed, and leverage GenAI to speed content creation and personalize learning at scale.…

Maria Guzman

I'm Maria Guzman, a content developer and instructional designer based in Oakland, CA. I specialize in building scalable, learner-centered training programs that accelerate tool adoption and performance improvements across sales, customer success, and education teams. With experience in e-learning design, content strategy, and cross-functional collaboration, I translate complex ideas into actionable content, craft bilingual materials when needed, and leverage GenAI to speed content creation and personalize learning at scale.…

Available to hire

I’m Maria Guzman, a content developer and instructional designer based in Oakland, CA. I specialize in building scalable, learner-centered training programs that accelerate tool adoption and performance improvements across sales, customer success, and education teams.

With experience in e-learning design, content strategy, and cross-functional collaboration, I translate complex ideas into actionable content, craft bilingual materials when needed, and leverage GenAI to speed content creation and personalize learning at scale.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

e-Learning Consultant at Front Porch Communities
December 1, 2024 - Present
Wrote instructional content and assessments for scalable, self-paced training programs, enabling consistent onboarding across regional teams. Collaborated with graphic designers to design and develop brand-specific videos and job aids, using Adobe Creative Suite and Camtasia software. Facilitated design review meetings for cohesive instructional content, optimizing content for user testing.
Senior Instructional Designer for T-Mobile at Apex Systems
October 1, 2024 - September 15, 2025
Created e-Learning courses based on limited materials (facilitator guides) for a learning pathways program for sales and customer facing teams. Converted a suite of ILTs to e-Learning format, including clear training scenarios for on-the-job training. Delivered 30% of course content in a 6-week sprint, contributing to a fast-paced rollout for sales and support teams.
Technical Content Developer at Amazon | IDOL Talent
April 1, 2024 - September 15, 2025
Conducted peer editing to ensure grammatical precision and instructional clarity. Wrote clear, modular training content to support customer learning experience. Piloted GenAI-supported scripting in Vyond for increased speed and learner personalization.
Manager, Training & Enablement (GTM) at SiriusXM Media
August 1, 2023 - September 15, 2025
Facilitated needs analysis, defined learning objectives, and created intuitive digital instruction for scalable training solutions and minimal seat times. Wrote internal enablement scripts to support adoption of complex ad products and platforms, ensuring prompt and productive application. Tracked course engagement and iterated based on performance metrics and stakeholder insights, enabling the team to deploy learning support materials where needed.
Curriculum Manager at Sunday Friends Foundation
June 1, 2022 - September 15, 2025
Owned end-to-end content creation for upskilling courses, including mobile-first design and data-driven iterations. To support enablement for small business training, built bilingual instructional videos and support materials to drive adoption of professional tools like Google Suite apps (Docs, Slides, Sheets) and Zoom. Developed and implemented technical skills training for Google apps, increasing user engagement by 75% and proficiency by 50% within the first round of deployment.
Instructional Design Consultant at Sunday Friends Foundation
September 1, 2021 - September 15, 2025
Designed content strategy during the transition to a fully-remote and more accessible learning hub, including a series of measurable outcomes tied to updated organizational goals. Developed a two-year online instructional strategy using a peer-to-peer learning model and instructional design principles, mapping out a tiered learning experience for all skill levels. Researched user needs and usage data, through focus groups and targeted surveys, to drive Google apps adoption and impactful learning outcomes.
Instructor and Curriculum Designer at City College of San Francisco
March 1, 2022 - September 15, 2025
Managed end-to-end content creation for remote courses in Canvas LMS, ensuring accessible learning experience and 95% course completion by users. Designed rubrics to evaluate users’ engagement, identify broader learning trends, and define needs for future iterations for a fast-paced startup team. Collaborated with program managers, technical teams, and subject matter experts to deploy scalable courses across the district.
Instructor and Curriculum Designer at College of Alameda
January 1, 2022 - September 15, 2025
Managed end-to-end content creation for remote courses in Canvas LMS, ensuring accessible user experience and course completion. Designed and developed behavioral rubrics to monitor engagement, performance, and coaching opportunities. Collaborated with program managers, technical teams, and subject matter experts to deploy scalable courses across the district.

Education

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Qualifications

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Industry Experience

Education, Media & Entertainment, Non-Profit Organization, Professional Services, Software & Internet