2-paragraph first-person bio, friendly tone

John Lheila Mariez V. Bautista

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Content Producer / Editor at Church Multimedia Ministry
January 1, 2019 - Present
Produces and edits video content and social media posts to support digital outreach and engagement. Writes captions, scripts, and messaging that connect with audiences through storytelling. Maintains consistent branding and messaging while collaborating with teams to plan content and deliver projects on schedule. Plans and executes campaigns and projects with a clear focus on growth, audience impact, and measurable results.
Policy Inquiry Support at Remote Work (Philippines-based)
January 1, 2021 - Present
Delivered professional client support for policy inquiries, eligibility verification, and claims assistance. Communicated complex insurance information clearly and in customer-friendly language. Maintained strict data privacy and health care compliance standards. Strengthened problem-solving, conflict resolution, and customer communications.
Customer Support Specialist at Remote - Philippines-based
January 1, 2021 - January 1, 2021
Delivered professional client support for policy inquiries, eligibility verification, and claims assistance. Communicated complicated insurance information in clear and customer-friendly language. Maintained strict data privacy and health care compliance standards. Strengthened skills in problem-solving, conflict resolution, and customer communication.
Video Content Producer at Church Multimedia Ministry
January 1, 2019 - Present
Produce and edit video content and social media posts to support digital outreach and engagement. Write captions, scripts, and messaging that connect with audiences through storytelling. Manage content publishing while maintaining consistent branding and messaging. Collaborate with teams to plan content and deliver projects on schedule.
Customer Support Specialist (Insurance) at Remote (Insurance Inquiries Support)
January 1, 2021 - December 31, 2021
Delivered professional client support for policy inquiries, eligibility verification, and claims assistance. Communicated complex insurance information clearly and in customer-friendly language. Maintained strict data privacy and healthcare compliance. Strengthened problem-solving, conflict resolution, and customer communication.

Education

Web Design & Development using WordPress and On-Page SEO at New Generation Academy
January 11, 2030 - January 1, 2026
Bachelor of Science in Nursing at Lyceum Northwestern University
January 11, 2030 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Non-Profit Organization, Education, Healthcare