Available to hire
Hi, I’m Marivie F. Jaro, a Software/Web QA & Administrator based in Makati City, Philippines. I specialize in end-to-end testing, CMS governance (Magnolia, WordPress, Mosaic), and front-end QA with a focus on usability and performance. I collaborate closely with developers and stakeholders to ensure high-quality, scalable web experiences.
I have hands-on experience with e-commerce platforms (Shopify), SEO, automation, and content governance. I enjoy translating complex requirements into polished interfaces and robust QA processes, and I’m committed to continuous learning and delivering value through practical, user-centered solutions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Website Support & QA Specialist (Magnolia & WordPress CMS) at Crescendo Digital Marketing Services Ltd. Co.
August 1, 2021 - February 1, 2026Conducted end-to-end testing on CMS websites to ensure functionality, usability, and security. Managed and updated content on Magnolia CMS and WordPress, ensuring brand guideline compliance. Performed front-end quality checks and provided recommendations for UI/UX enhancements.
Assistant Manager/Producer at Crescendo Digital Marketing Services Ltd. Co.
February 1, 2025 - PresentOversaw project ticket distribution using Jira and led coordination meetings to align stakeholders. Managed client communications and facilitated sprint planning. Created and maintained monthly, quarterly, and yearly incident reports for performance tracking and process improvements. Conducted Root Cause Analysis (RCA) for incidents to identify issues and implement preventive measures.
Global Support Lead Software Quality Control Engineer at Crescendo Digital Marketing Services Ltd. Co.
October 1, 2021 - February 1, 2025Specialized in testing CMS platforms and AWS-hosted static e-commerce websites, ensuring optimal UI/UX. Developed automated test scripts and executed regression, functional, and usability testing for website updates. Worked closely with developers to identify and resolve defects.
Lead Customer Support Specialist Agent at Crescendo Digital Marketing Services Ltd. Co.
August 1, 2021 - October 1, 2021Managed client inquiries, created tickets, and provided technical support via Microsoft Teams, Outlook, SharePoint, ServiceNow, Jira, Asana and Slack.
Website QA & Developer (WordPress & Mosaic CMS) at Crescendo Digital Marketing Services Ltd. Co.
August 1, 2024 - February 1, 2025Designed, developed, and maintained responsive websites on WordPress and Mosaic CMS. Implemented SEO best practices and optimized website performance for enhanced user experience. Conducted cross-browser and cross-device testing to ensure compatibility.
Production Staff Engineer at Furukawa Automotive Systems Lima Phil. Inc
February 1, 2019 - September 1, 2020Led and motivated a diverse production team in a fast-paced manufacturing setting.
Education
Bachelor of Science in Computer Engineering at MSEUF
January 1, 2013 - January 1, 2018Bachelor of Science in Computer Engineering at MSEUF
January 1, 2013 - January 1, 2018Qualifications
AZ-900: Microsoft Azure Fundamentals
January 11, 2030 - April 24, 2026AZ-900: Microsoft Azure Fundamentals
January 11, 2030 - May 27, 2026Industry Experience
Software & Internet, Professional Services, Retail, Media & Entertainment, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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