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Hi there, I’m Marivie F. Jaro, a Software/Web QA and Administrator based in Makati City. I specialize in end-to-end testing for CMS-driven websites (Magnolia and WordPress) and in delivering reliable, user-friendly e-commerce experiences across Shopify and Mosaic CMS stores, while ensuring brand guidelines and strong UI/UX. I enjoy collaborating with cross-functional teams to optimize performance, automate QA processes, and lead content management, ticketing, and incident RCA to drive continuous improvements. I’m always learning and ready to help teams ship high-quality digital products.…Hi there, I’m Marivie F. Jaro, a Software/Web QA and Administrator based in Makati City. I specialize in end-to-end testing for CMS-driven websites (Magnolia and WordPress) and in delivering reliable, user-friendly e-commerce experiences across Shopify and Mosaic CMS stores, while ensuring brand guidelines and strong UI/UX. I enjoy collaborating with cross-functional teams to optimize performance, automate QA processes, and lead content management, ticketing, and incident RCA to drive continuous improvements. I’m always learning and ready to help teams ship high-quality digital products.

Marivie F. Jaro

QA Engineer, Web Developer, Web Designer, +2

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Hi there, I’m Marivie F. Jaro, a Software/Web QA and Administrator based in Makati City. I specialize in end-to-end testing for CMS-driven websites (Magnolia and WordPress) and in delivering reliable, user-friendly e-commerce experiences across Shopify and Mosaic CMS stores, while ensuring brand guidelines and strong UI/UX. I enjoy collaborating with cross-functional teams to optimize performance, automate QA processes, and lead content management, ticketing, and incident RCA to drive continuous improvements. I’m always learning and ready to help teams ship high-quality digital products.…Hi there, I’m Marivie F. Jaro, a Software/Web QA and Administrator based in Makati City. I specialize in end-to-end testing for CMS-driven websites (Magnolia and WordPress) and in delivering reliable, user-friendly e-commerce experiences across Shopify and Mosaic CMS stores, while ensuring brand guidelines and strong UI/UX. I enjoy collaborating with cross-functional teams to optimize performance, automate QA processes, and lead content management, ticketing, and incident RCA to drive continuous improvements. I’m always learning and ready to help teams ship high-quality digital products.

Available to hire

Hi there, I’m Marivie F. Jaro, a Software/Web QA and Administrator based in Makati City. I specialize in end-to-end testing for CMS-driven websites (Magnolia and WordPress) and in delivering reliable, user-friendly e-commerce experiences across Shopify and Mosaic CMS stores, while ensuring brand guidelines and strong UI/UX.
I enjoy collaborating with cross-functional teams to optimize performance, automate QA processes, and lead content management, ticketing, and incident RCA to drive continuous improvements. I’m always learning and ready to help teams ship high-quality digital products.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Website Support & QA Specialist (Magnolia & WordPress CMS) at Crescendo Digital Marketing Services Ltd. Co.

August 1, 2021 - February 1, 2026

Conducted end-to-end testing on CMS websites to ensure functionality, usability, and security. Managed and updated content on Magnolia CMS and WordPress, ensuring brand guideline compliance. Performed front-end quality checks and provided recommendations for UI/UX enhancements.

Assistant Manager/Producer at Crescendo Digital Marketing Services Ltd. Co.

February 1, 2025 - Present

Oversaw project ticket distribution using Jira and led coordination meetings to align stakeholders. Managed client communications and facilitated sprint planning. Created and maintained monthly, quarterly, and yearly incident reports for performance tracking and process improvements. Conducted Root Cause Analysis (RCA) for incidents to identify issues and implement preventive measures.

Global Support Lead Software Quality Control Engineer at Crescendo Digital Marketing Services Ltd. Co.

October 1, 2021 - February 1, 2025

Specialized in testing CMS platforms and AWS-hosted static e-commerce websites, ensuring optimal UI/UX. Developed automated test scripts and executed regression, functional, and usability testing for website updates. Worked closely with developers to identify and resolve defects.

Lead Customer Support Specialist Agent at Crescendo Digital Marketing Services Ltd. Co.

August 1, 2021 - October 1, 2021

Managed client inquiries, created tickets, and provided technical support via Microsoft Teams, Outlook, SharePoint, ServiceNow, Jira, Asana and Slack.

Website QA & Developer (WordPress & Mosaic CMS) at Crescendo Digital Marketing Services Ltd. Co.

August 1, 2024 - February 1, 2025

Designed, developed, and maintained responsive websites on WordPress and Mosaic CMS. Implemented SEO best practices and optimized website performance for enhanced user experience. Conducted cross-browser and cross-device testing to ensure compatibility.

Production Staff Engineer at Furukawa Automotive Systems Lima Phil. Inc

February 1, 2019 - September 1, 2020

Led and motivated a diverse production team in a fast-paced manufacturing setting.