Dear Hiring Team, If your company is looking for someone who can answer a tweet with as much finesse as a front-desk concierge, craft clever copy while troubleshooting, and bring a warm human touch to every customer interaction, then hello, I’m Johanne. Over the past decade, I’ve built communities, supported artists, promoted cultural events, and solved problems in the wild wild west of digital media. Whether I was managing customer service for Canada Post’s social channels or building support systems for indie creators through The Mob’s Press, one thing has remained constant: I genuinely care about people and their experience with a brand. What sets me apart? A mix of empathy, tech-savviness, and a deep understanding of online communication. I’m fluent in both English and French, comfortable across all major social and support platforms, and I've worn every hat from president to pixel-pusher. I’ve worked with comedians, cultural organizations, startups, and media companies, and always bring humour, heart, and hustle to the table. I'm seeking a position where I can merge my creative spirit with my passion for helping people, ideally within a company that values storytelling, community, and innovation. I’m not just here to answer tickets. I’m here to make your customers feel seen, heard, valued and to keep them coming back not just for your product, but for the experience. I'd love the chance to bring my voice, experience, and creative energy to your team. Thanks for considering my application. I look forward to connecting soon! Warm regards, Johanne Britton…Dear Hiring Team, If your company is looking for someone who can answer a tweet with as much finesse as a front-desk concierge, craft clever copy while troubleshooting, and bring a warm human touch to every customer interaction, then hello, I’m Johanne. Over the past decade, I’ve built communities, supported artists, promoted cultural events, and solved problems in the wild wild west of digital media. Whether I was managing customer service for Canada Post’s social channels or building support systems for indie creators through The Mob’s Press, one thing has remained constant: I genuinely care about people and their experience with a brand. What sets me apart? A mix of empathy, tech-savviness, and a deep understanding of online communication. I’m fluent in both English and French, comfortable across all major social and support platforms, and I've worn every hat from president to pixel-pusher. I’ve worked with comedians, cultural organizations, startups, and media companies, and always bring humour, heart, and hustle to the table. I'm seeking a position where I can merge my creative spirit with my passion for helping people, ideally within a company that values storytelling, community, and innovation. I’m not just here to answer tickets. I’m here to make your customers feel seen, heard, valued and to keep them coming back not just for your product, but for the experience. I'd love the chance to bring my voice, experience, and creative energy to your team. Thanks for considering my application. I look forward to connecting soon! Warm regards, Johanne BrittonWWWW…