Kwan Ching Wai

Perform system analysis and translate business requirements into technical specifications. Coordinate backend systems and API integration across internal teams and external vendors. Support system integration testing, UAT, and production issue resolution. Collaborate with stakeholders to align system functionality with operational and compliance needs. Participate in system enhancement planning, maintenance, and deployment activities.

Developed and maintained financial systems supporting financial statements and fund pricing. Performed system maintenance, framework upgrades, and module enhancements. Implemented DevOps processes and automated deployment pipelines. Worked closely with vendors and internal stakeholders to define scope and deliver system improvements.

Developed backend APIs for the Starbucks mobile application. Built and maintained systems using C#/.NET, SQL, and IIS. Supported system integration, UAT, and production troubleshooting. Collaborated with PMs and QA teams to meet milestones. Participated in load testing.