I have a passion for solving complex problems and creating user-centric solutions that deliver real impact.
As a Senior Product Designer at MachineMetrics, I drive strategy and foster a design-first culture to deliver meaningful experiences.
At Telus i created a UX roadmap, reducing active projects from 10 to 2 per designer. I mentored the junior designer. I streamlined workflows with formal project kickoffs, Jira integration, and squad assignments, cutting unnecessary meetings. Proactive communication replaced ad hoc queries, improving collaboration.
At Trulioo & Hatch, as their first UX designer, I built a culture of experimentation and collaboration, bridging product, UX, and engineering.
Beyond design, I’m deeply committed to mentoring, coaching, and educating others, transforming their careers and empowering growth.
With a background in journalism and education, I bring storytelling and emotional engagement into my work
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With Flexible Edge and APM 2.0, machines auto-detect, connect, and report real-time data in just two days—no manual setup required. Effortless integration sets a new automation standard.
Compliance Managers often struggle with delays in accessing Identity Verification data, prolonged support interactions, and a lack of actionable insights to combat fraud, financial crime, and regulatory risks.
Faced with a key customer on the verge of churning, I transformed a simple report request into a catalyst for redesigning the app’s navigation, settings, and data aggregation.
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