CRM setup + customer journeys for freelancers & small businesses. Simple, practical, scalable. HubSpot-ready, email automation friendly, CX-led. I help 𝗳𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝗺𝗮𝗹𝗹 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 bring 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 to how they 𝗺𝗮𝗻𝗮𝗴𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝘆𝘀𝘁𝗲𝗺𝘀. I work with people who want to grow, but their processes or customer experience (CX) feel messy and that’s where I come in. 𝗜 𝗱𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝘀𝗲𝘁 𝘂𝗽 𝗖𝗥𝗠 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀, 𝗮𝗻𝗱 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 that support 𝘀𝘁𝗿𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗴𝗿𝗼𝘄𝘁𝗵, without overcomplication. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼 I work with freelancers and small businesses (SMBs) who feel stuck between spreadsheets, multiple platforms and unstructured processes. I help them: • Set up 𝗖𝗥𝗠 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 tailored to their business • Design 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 from first contact to retention • Structure 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 / 𝗮𝗽𝗽 𝗳𝗹𝗼𝘄𝘀 & 𝗨𝗫 (𝘂𝘀𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲): user flow, content and messaging • Collaborate with developers and guide implementation to ensure the intended journey • Build and support practical marketing plans • 𝗧𝗿𝗮𝗶𝗻 𝗼𝘄𝗻𝗲𝗿𝘀 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺𝘀 to use their CRM systems 𝗛𝗼𝘄 𝗜 𝗵𝗲𝗹𝗽 When people come to me, they don’t lack ideas. What they lack is clarity around customers and processes. I focus on what truly matters and design customer journeys that are clear, usable and aligned with the business. A big part of how I help is translation. I translate business needs into CRM logic, strategy into everyday practice, and scattered information into structured flows, bringing consistency and clearer decisions. Throughout the collaboration, I bring structure and ownership. Clients know what comes next and why. Together, we build CRM and customer experience foundations that support growth over time. 𝗦𝗰𝗼𝗽𝗲 & 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 My work focuses on strategy, structure, and customer experience foundations that shape how tools support growth. For execution, I work alongside developers or marketing specialists, guiding implementation so the intended customer journey is delivered. 𝗪𝗵𝗼 𝗜 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 • 𝗙𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿𝘀 & 𝘀𝗼𝗹𝗼𝗽𝗿𝗲𝗻𝗲𝘂𝗿𝘀 • 𝗦𝗺𝗮𝗹𝗹 & 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 • Teams looking for a consultative CRM and customer experience partner If you’re working on your CRM or customer journeys and want more clarity and structure, this is where I can support you. 📅 Book a 𝟰𝟬-𝗺𝗶𝗻𝘂𝘁𝗲 𝗶𝗻𝘁𝗿𝗼 𝗰𝗮𝗹𝗹 to understand how I can support you. _Website not available. Sign in: https://www.twine.net/signup_…CRM setup + customer journeys for freelancers & small businesses. Simple, practical, scalable. HubSpot-ready, email automation friendly, CX-led. I help 𝗳𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝗺𝗮𝗹𝗹 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 bring 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 to how they 𝗺𝗮𝗻𝗮𝗴𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝘆𝘀𝘁𝗲𝗺𝘀. I work with people who want to grow, but their processes or customer experience (CX) feel messy and that’s where I come in. 𝗜 𝗱𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝘀𝗲𝘁 𝘂𝗽 𝗖𝗥𝗠 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀, 𝗮𝗻𝗱 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 that support 𝘀𝘁𝗿𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗴𝗿𝗼𝘄𝘁𝗵, without overcomplication. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼 I work with freelancers and small businesses (SMBs) who feel stuck between spreadsheets, multiple platforms and unstructured processes. I help them: • Set up 𝗖𝗥𝗠 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 tailored to their business • Design 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 from first contact to retention • Structure 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 / 𝗮𝗽𝗽 𝗳𝗹𝗼𝘄𝘀 & 𝗨𝗫 (𝘂𝘀𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲): user flow, content and messaging • Collaborate with developers and guide implementation to ensure the intended journey • Build and support practical marketing plans • 𝗧𝗿𝗮𝗶𝗻 𝗼𝘄𝗻𝗲𝗿𝘀 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺𝘀 to use their CRM systems 𝗛𝗼𝘄 𝗜 𝗵𝗲𝗹𝗽 When people come to me, they don’t lack ideas. What they lack is clarity around customers and processes. I focus on what truly matters and design customer journeys that are clear, usable and aligned with the business. A big part of how I help is translation. I translate business needs into CRM logic, strategy into everyday practice, and scattered information into structured flows, bringing consistency and clearer decisions. Throughout the collaboration, I bring structure and ownership. Clients know what comes next and why. Together, we build CRM and customer experience foundations that support growth over time. 𝗦𝗰𝗼𝗽𝗲 & 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 My work focuses on strategy, structure, and customer experience foundations that shape how tools support growth. For execution, I work alongside developers or marketing specialists, guiding implementation so the intended customer journey is delivered. 𝗪𝗵𝗼 𝗜 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 • 𝗙𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿𝘀 & 𝘀𝗼𝗹𝗼𝗽𝗿𝗲𝗻𝗲𝘂𝗿𝘀 • 𝗦𝗺𝗮𝗹𝗹 & 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 • Teams looking for a consultative CRM and customer experience partner If you’re working on your CRM or customer journeys and want more clarity and structure, this is where I can support you. 📅 Book a 𝟰𝟬-𝗺𝗶𝗻𝘂𝘁𝗲 𝗶𝗻𝘁𝗿𝗼 𝗰𝗮𝗹𝗹 to understand how I can support you. _Website not available. Sign in: https://www.twine.net/signup_WWWW…