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I am an analytical finance professional with a Bachelor's in Actuarial Science and hands-on experience in insurance operations at NHIF. I excel in financial modeling, data management, and client relationship management, and I am known for meticulous attention to detail and delivering high-quality results under pressure while maintaining excellent customer service. My experience includes processing claims, managing data integrity, and collaborating across teams to meet regulatory and organizational targets. I am eager to apply my actuarial background, NHIF exposure, and advanced analytical skills to contribute to efficient data analysis, accurate reporting, and exceptional service while upholding industry standards and promoting cost-effective processes.…I am an analytical finance professional with a Bachelor's in Actuarial Science and hands-on experience in insurance operations at NHIF. I excel in financial modeling, data management, and client relationship management, and I am known for meticulous attention to detail and delivering high-quality results under pressure while maintaining excellent customer service. My experience includes processing claims, managing data integrity, and collaborating across teams to meet regulatory and organizational targets. I am eager to apply my actuarial background, NHIF exposure, and advanced analytical skills to contribute to efficient data analysis, accurate reporting, and exceptional service while upholding industry standards and promoting cost-effective processes.

Anastasia Ndendwa Mboya

Project Manager, Graphic Designer, Presentation Designer, +2

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I am an analytical finance professional with a Bachelor's in Actuarial Science and hands-on experience in insurance operations at NHIF. I excel in financial modeling, data management, and client relationship management, and I am known for meticulous attention to detail and delivering high-quality results under pressure while maintaining excellent customer service. My experience includes processing claims, managing data integrity, and collaborating across teams to meet regulatory and organizational targets. I am eager to apply my actuarial background, NHIF exposure, and advanced analytical skills to contribute to efficient data analysis, accurate reporting, and exceptional service while upholding industry standards and promoting cost-effective processes.…I am an analytical finance professional with a Bachelor's in Actuarial Science and hands-on experience in insurance operations at NHIF. I excel in financial modeling, data management, and client relationship management, and I am known for meticulous attention to detail and delivering high-quality results under pressure while maintaining excellent customer service. My experience includes processing claims, managing data integrity, and collaborating across teams to meet regulatory and organizational targets. I am eager to apply my actuarial background, NHIF exposure, and advanced analytical skills to contribute to efficient data analysis, accurate reporting, and exceptional service while upholding industry standards and promoting cost-effective processes.

Available to hire

I am an analytical finance professional with a Bachelor’s in Actuarial Science and hands-on experience in insurance operations at NHIF. I excel in financial modeling, data management, and client relationship management, and I am known for meticulous attention to detail and delivering high-quality results under pressure while maintaining excellent customer service. My experience includes processing claims, managing data integrity, and collaborating across teams to meet regulatory and organizational targets.

I am eager to apply my actuarial background, NHIF exposure, and advanced analytical skills to contribute to efficient data analysis, accurate reporting, and exceptional service while upholding industry standards and promoting cost-effective processes.

Skills

Microsoft Office

Microsoft Excel

Experience Level

Microsoft Office

Expert

Microsoft Excel

Expert

Language

English

Fluent

Swahili

Fluent

Work Experience

Operations Manager at HB & Company Advocates

January 1, 2025 - December 5, 2025

Oversee comprehensive financial operations including budget management, cost control initiatives, and detailed analysis of financial data to ensure optimal resource allocation and adherence to organizational targets. Lead strategic planning processes while maintaining strict compliance with legal and regulatory requirements across all departmental operations. Manage client relationship strategies by implementing systematic approaches to complaint resolution and ensuring exceptional service delivery. Maintain continuous communication with clients and stakeholders to achieve high satisfaction rates while coordinating complex multi-party interactions and negotiations.

Office Administrator at HB & Company Advocates

August 1, 2025 - December 1, 2024

Managed financial data entry, analysis, and budget reconciliation for client accounts. Processed invoices and handled accounts payable/receivable with attention to detail. Maintained accurate client records and updated documentation systems regularly. Handled client correspondence and complaint resolution ensuring excellent service delivery. Prepared detailed administrative reports, memos, and financial updates. Coordinated with multiple stakeholders including clients and external parties.

Intern at National Health Insurance Fund (NHIF)

January 1, 2021 - March 1, 2021

Processed insurance claims verification and supported claims management operations. Handled member registration, data entry, and maintained accurate customer databases. Conducted financial data analysis and contributed to reporting on insurance operations. Managed customer inquiries and provided timely responses to service providers. Supported claims processing workflows and ensured compliance with regulatory requirements. Performed data cleaning and correlation tasks to maintain data integrity. Conducted research and analysis on insurance products.