Available to hire
Driven and results-oriented Marketing Professional with experience across digital communications, content creation, and community engagement, particularly in health and government campaigns. Highly skilled in web content management, social media, and culturally sensitive messaging for diverse audiences. Proficient in Microsoft Office, Adobe Suite, graphic design, and photography. A quadrilingual communicator with a strong grasp of culturally sensitive engagement strategies, particularly with CALD communities in Australia. Looking to work for a driven and exciting team.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Gujarati
Advanced
Marathi (Marāṭhī)
Intermediate
Hindi
Advanced
Work Experience
Supporter Services & Online Community Support at Children's Medical Research Institute (CMRI)
June 1, 2025 - November 11, 2025Managed supporter inquiries via phone, email, and mail; delivered high-quality donor care and timely issue resolution. Maintained donor records in CRM with data integrity and privacy compliance. Processed donations, issued receipts, and supported regular giving campaigns. Coordinated with fundraising and finance teams to align supporter communications and fulfilment. Managed communications for 6,500+ donors during campaigns such as Great Cycle Challenge and Jeans for Genes, delivering a personalized donor experience.
Copywriting & Marketing Freelancer at Freelancer
July 1, 2024 - November 11, 2025Created engaging social media content that grew Instagram followers by 30% and strengthened community engagement. Maintained a personal blog, honed SEO skills, and developed an Instagram presence focused on parenting and lifestyle. Developed SEO-friendly website content and blogs, increasing organic traffic by 20%.
Digital Community Communications & Marketing Assistant at Cultural Perspectives
June 1, 2024 - June 1, 2024Liaised with government, corporate, NGOs, and multicultural communities to support communication and engagement campaigns. Created, edited, and published engaging digital content; managed WordPress website ensuring accessibility, SEO optimization, and a user-friendly experience. Executed social media strategies to build audience engagement and brand visibility. Managed cross-functional projects, coordinating between marketing, design, and external stakeholders to ensure timely delivery. Key campaigns included COVID-safe vaccination for the Department of Health and Aged Care, Bowel Cancer Screening for Cancer Council Australia, and Consent Campaign for the Department of Social Services.
Website Development and Content Creation at Freelancer
October 1, 2021 - October 1, 2021Used WordPress to build and develop personal website including blogs, photographs, and artwork; ensured SEO-friendly, informative content. Regular content producer on an Instagram public account focusing on lifestyle, travel, and parenting.
Digital Content & Community Support at Soul Indian Journeys
August 1, 2018 - August 1, 2018Led content creation and website management; developed strategic messaging for digital campaigns. Assisted customers in booking bespoke travel packages; delivered personalized travel recommendations boosting retention. Analyzed site pages for SEO and improved ranking; increased social media presence (Instagram 15%, Facebook 10%, Twitter 7%).
Digital Marketing & Communications Assistant at Buildsolve
June 1, 2016 - June 1, 2016Office management; supported writing project descriptions; marketing materials; updated website; managed email marketing; supported promotional events and community engagement initiatives related to new builds or developments.
Design & Marketing Assistant at KAPL Architects
May 1, 2013 - May 1, 2013General office management; assisted with writing project descriptions for distribution among ethnic stakeholders and clients. Updated marketing materials and supported promotional activities.
Junior Marketing Assistant at Mandviwala Qutub and Associates
January 1, 2012 - January 1, 2012Assisted marketing team with project descriptions and marketing activities; supported client engagement and documentation; maintained records and communication channels.
Supporter Services Officer and Marketing Assistant at Children's Medical Research Institute (CMRI)
June 1, 2025 - November 11, 2025Managed inbound and outbound supporter enquiries via phone, email, and mail, ensuring high-quality donor care and timely resolution of requests. Updated donor records in CRM, maintained data privacy. Processed donations, issued receipts, and assisted with regular giving programs and fundraising campaigns. Provided marketing support by assisting with email communications, campaign materials, and social media management and planning. Liaised with fundraising and finance teams to coordinate supporter communications and fulfilment. Managed communications for 6,500+ donors during campaigns such as Great Cycle Challenge and Jeans for Genes.
Digital Communications & Marketing Consultant at Cultural Perspectives
June 1, 2024 - June 1, 2024Multicultural stakeholder management: liaised with government, corporate, NGOs, and multicultural communities to support communication and engagement campaigns. Content development: edited and published engaging digital content and designed visuals to maintain a consistent brand voice. Website management: oversaw WordPress content, ensuring accessibility and SEO optimisation. Social media: executed strategies to build audience engagement and brand visibility. Project management: coordinated cross-functional teams to ensure timely delivery. Key campaigns included COVID-safe vaccination for the Department of Health and Aged Care, Bowel Cancer Screening for Cancer Council Australia, and Consent campaigns for the Department of Social Services.
Digital Content & Marketing Consultant at Soul Indian Journeys
August 1, 2018 - August 1, 2018Content creation and website management; developed strategic messaging for digital and social media campaigns on the website, Instagram, and Facebook. Supported bespoke travel package bookings and addressed inquiries. Improved customer retention through personalized recommendations and service excellence. SEO optimization and social media growth; increased engagement and local awareness.
Education
B.Arch at Mumbai University
January 11, 2030 - November 11, 2025B.Arch at Mumbai University
January 11, 2030 - November 11, 2025Qualifications
MailChimp / SEO Course
January 11, 2030 - November 11, 2025Facebook Content Writing (LinkedIn Learning)
January 11, 2030 - November 11, 2025Social Media Marketing (LinkedIn Learning)
January 11, 2030 - November 11, 2025Industry Experience
Healthcare, Government, Non-Profit Organization, Professional Services, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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