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Hi, I’m Joanne Layfield, a dedicated and highly organized administrator with over 25 years of experience supporting busy teams and business owners. I specialise in remote admin support, emails, and data management to help entrepreneurs focus on growth. I’m proactive, adaptable, and quick to learn new tools to deliver reliable, efficient support. Since 2023 I’ve run Outlaw Girl Services in Sunderland, providing remote administrative and digital support for entrepreneurs and small businesses. I thrive on multitasking, problem-solving, and maintaining smooth day-to-day operations.…Hi, I’m Joanne Layfield, a dedicated and highly organized administrator with over 25 years of experience supporting busy teams and business owners. I specialise in remote admin support, emails, and data management to help entrepreneurs focus on growth. I’m proactive, adaptable, and quick to learn new tools to deliver reliable, efficient support. Since 2023 I’ve run Outlaw Girl Services in Sunderland, providing remote administrative and digital support for entrepreneurs and small businesses. I thrive on multitasking, problem-solving, and maintaining smooth day-to-day operations.

Joanne Layfield

Data Analyst, Content Creator, Copywriter, +3

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Hi, I’m Joanne Layfield, a dedicated and highly organized administrator with over 25 years of experience supporting busy teams and business owners. I specialise in remote admin support, emails, and data management to help entrepreneurs focus on growth. I’m proactive, adaptable, and quick to learn new tools to deliver reliable, efficient support. Since 2023 I’ve run Outlaw Girl Services in Sunderland, providing remote administrative and digital support for entrepreneurs and small businesses. I thrive on multitasking, problem-solving, and maintaining smooth day-to-day operations.…Hi, I’m Joanne Layfield, a dedicated and highly organized administrator with over 25 years of experience supporting busy teams and business owners. I specialise in remote admin support, emails, and data management to help entrepreneurs focus on growth. I’m proactive, adaptable, and quick to learn new tools to deliver reliable, efficient support. Since 2023 I’ve run Outlaw Girl Services in Sunderland, providing remote administrative and digital support for entrepreneurs and small businesses. I thrive on multitasking, problem-solving, and maintaining smooth day-to-day operations.

Available to hire

Hi, I’m Joanne Layfield, a dedicated and highly organized administrator with over 25 years of experience supporting busy teams and business owners. I specialise in remote admin support, emails, and data management to help entrepreneurs focus on growth. I’m proactive, adaptable, and quick to learn new tools to deliver reliable, efficient support.

Since 2023 I’ve run Outlaw Girl Services in Sunderland, providing remote administrative and digital support for entrepreneurs and small businesses. I thrive on multitasking, problem-solving, and maintaining smooth day-to-day operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Virtual Assistant at Outlaw Girl Services

February 1, 2023 - Present

Providing remote administrative and digital support for entrepreneurs and small business owners. Managing client inboxes, calendars, and data entry with a great eye for detail. Creating and scheduling social media posts and newsletters. Maintaining CRM systems and updating client information accurately. Providing efficient admin support to keep clients’ businesses running smoothly.

Sales Administrator at Stoneacre Sunderland – Volvo Cars

May 1, 2010 - October 1, 2022

Supported the sales department with day-to-day administrative tasks in a fast-paced automotive environment. Processed invoices, managed daily banking and reconciliations. Brought vehicles into stock and ensured all records were accurate and compliant. Handled inbound and outbound calls and managed customer enquiries. Maintained outstanding debt records and followed up on overdue accounts.

Receptionist / Administrator at Mill Garages Car Clinic, West Boldon

May 1, 1996 - April 1, 2010

First point of contact for customers and responsible for a variety of admin and finance tasks. Managed invoicing, daily banking, and staff timesheets. Handled all reception duties, including calls and appointment scheduling. Provided general administrative support to the workshop and management team.

Administrative Assistant at Stoneacre Sunderland – Volvo Cars

May 1, 2010 - October 1, 2022

Supported the sales department with day-to-day administrative tasks in a fast-paced automotive environment.

Administrative Assistant at Mill Garages Car Clinic, West Boldon

May 1, 1996 - April 1, 2010

First point of contact for customers and responsible for a variety of admin and finance tasks.