Hi, I’m Philip Christian Cabual, an IT professional based in Seoul with a Bachelor of Information Technology. I’ve built hands-on experience in service desks, system administration, and data management within fast-paced retail and hospitality environments. I enjoy tackling complex technical issues, optimizing IT operations, and collaborating with cross-functional teams to keep business processes running smoothly. Over the past few years at Ramcar Group of Companies, I led desk-side support, AD/365 administration, POS hardware rollout, and master data management, while continuously seeking permanent fixes and process improvements. I’m passionate about building solid IT foundations, documenting knowledge for the team, and mentoring colleagues to raise overall capability.

Philip Christian Cabual

Hi, I’m Philip Christian Cabual, an IT professional based in Seoul with a Bachelor of Information Technology. I’ve built hands-on experience in service desks, system administration, and data management within fast-paced retail and hospitality environments. I enjoy tackling complex technical issues, optimizing IT operations, and collaborating with cross-functional teams to keep business processes running smoothly. Over the past few years at Ramcar Group of Companies, I led desk-side support, AD/365 administration, POS hardware rollout, and master data management, while continuously seeking permanent fixes and process improvements. I’m passionate about building solid IT foundations, documenting knowledge for the team, and mentoring colleagues to raise overall capability.

Available to hire

Hi, I’m Philip Christian Cabual, an IT professional based in Seoul with a Bachelor of Information Technology. I’ve built hands-on experience in service desks, system administration, and data management within fast-paced retail and hospitality environments. I enjoy tackling complex technical issues, optimizing IT operations, and collaborating with cross-functional teams to keep business processes running smoothly.

Over the past few years at Ramcar Group of Companies, I led desk-side support, AD/365 administration, POS hardware rollout, and master data management, while continuously seeking permanent fixes and process improvements. I’m passionate about building solid IT foundations, documenting knowledge for the team, and mentoring colleagues to raise overall capability.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Tagalog
Fluent

Work Experience

IT FIELD ENGINEER (Level 2) at Ramcar Group of Companies Philippines
April 1, 2021 - April 1, 2021
Deployed and configured POS hardware across new locations, installed and validated essential network infrastructure, and trained store managers on new hardware. Performed end-to-end validation of POS transactions, payment gateways, and data synchronization post-installation, ensuring secure connectivity and minimal downtime.
SYSTEM ADMIN | MASTER DATA MANAGEMENT at Ramcar Group of Companies Philippines
March 1, 2022 - March 1, 2022
Maintained centralized master data for menu items, pricing, ingredients, and promotions; deployed validated updates across the store network; managed AD/MDM integration and POS core software configuration across locations. Conducted data quality audits and ensured regulatory/compliance alignment.
Service Desk IT Specialist (Level 3) at Ramcar Group of Companies Philippines
March 1, 2025 - March 1, 2025
Resolved complex, escalated technical issues for corporate and retail users. Administered Active Directory and Microsoft 365/Exchange, provisioning, security groups, and mailboxes. Repaired hardware/software failures for POS systems and endpoints, rolled out software patches, authored knowledge base articles, and reduced escalation volume. Ensured robust network connectivity and enforced security protocols.

Education

Bachelor of Information Technology at New Era University Philippines, NCR
June 1, 2015 - April 1, 2022
High School Diploma at Batasan Hills National High School
March 1, 2012 - April 1, 2015
Bachelor of Information Technology at New Era University Philippines
June 1, 2015 - April 1, 2022
High School Diploma at Batasan Hills National High School
March 1, 2012 - April 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Manufacturing, Professional Services, Other