Available to hire
Hi, I’m Yoed. I’m a multidisciplinary artist and IT professional with a passion for creating engaging 3D content, concept art, and polished visuals. I’ve worked on student projects including zombie-themed and 2D adventure games, handling tasks from character and environment design to lighting and texturing. I also enjoy video and sound editing to bring stories to life. In parallel, I’m an IT specialist with over eight years in technical support, network administration, and systems management, delivering reliable infrastructure, strong SLAs, and proactive problem solving across diverse platforms.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Spanish; Castilian
Fluent
Portuguese
Beginner
Work Experience
IT Technician at BLDM, LLC.
May 28, 2018 - March 31, 2026Resolved 40+ complex technical tickets weekly for hardware and enterprise applications including Microsoft 365 and Sage 300, maintaining strict SLA compliance. Managed enterprise-scale data recovery and backup operations via Veeam Backup & Replication, ensuring 99.9% data availability across Windows Server and SharePoint environments. Administered Active Directory and TCP/IP network infrastructure to troubleshoot printer connectivity and map server resources for 100+ remote and on-site users. Troubleshot and repaired heterogeneous hardware environments, replacing critical components in various laptop and tower brands to minimize downtime by 15%. Escalated critical infrastructure issues and acted as a technical lead, guiding junior technicians through Tier 2 troubleshooting and incident resolution. Documented all technical processes and remediation steps within PSA systems to build a comprehensive knowledge base and improve first-touch resolution rates.
3D Artist, Lead Script Manager at Student Groups
January 1, 2014 - January 1, 2016Managed technical workflows and storyboards for professional student projects, ensuring project stability and adherence to operational timelines. Developed complex 3D character prototypes and level designs using Zbrush, Maya & Unreal Engine, optimizing assets for performance across diverse hardware configurations. Led cross-functional teams in high-pressure environments, implementing management methodologies to improve project delivery speed. Optimized narration placement and script logic, acting as a technical consultant for storyboards and digital media asset management.
Education
Unfinished Electronic Engineering Degree at UPR Bayamon
May 1, 2012 - April 29, 2026High School Diploma at Luis Muñoz Iglesias High School
January 11, 2030 - April 29, 2026Bachelor's Degree (Art Science & Game Design) at Atlantic University College
May 15, 2012 - November 25, 2015Qualifications
Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education
Hire a Database Developer
We have the best database developer experts on Twine. Hire a database developer today.