Room Attendant at Crown Melbourne

Anticipated and fulfilled guest needs to ensure exceptional service and satisfaction. Maintained meticulous room cleanliness in line with company standards and protocols.

Supervisor at Crown Melbourne

Supervised and motivated a team of 10–15 staff, driving operational excellence, maintaining high productivity, and ensuring consistent delivery of quality service. Coordinated stock management and inventory control, optimizing resource allocation and supporting overall store efficiency and operational success. Enabled timely room preparation through effective workforce management, improving check-in efficiency and elevating overall guest satisfaction.

Jr. Web Developer at Swinburne Leadership Hub

Analyzed the current club website to identify areas for improvement in design, functionality, and user experience. Optimized website performance by 20% through code optimization and image compression. Used Next.js and Tailwind to engineer new features and functionalities; managed version control with Git and followed Agile development methodology for project management.

Junior Web Developer at Swinburne Leadership Hub

Analyzed the website to identify areas for improvement in design, functionality, and user experience. Optimized website performance by 20% through code optimization and image compression. Used Next.js and Tailwind to engineer new features and functionalities for the club’s website. Used Git for version control and agile development methodologies.

Office Coordinator at Crown Melbourne

Streamlined communication and coordination between front-of-house and back-of-house, ensuring smooth daily operations. Designed and automated workflows, streamlined team operations, reducing manual effort and eliminating redundant tasks to significantly improve overall efficiency. Documented daily tasks, reports, and handovers using Microsoft Office Suite, ensuring clarity, accuracy, and continuity across shifts.

Supervisor at Crown Melbourne

Supervised and motivated a team of 10–15 staff, improving productivity, service quality, and guest satisfaction. Optimized department efficiency through workforce management, resource allocation and streamlined front/back-of-house coordination. Automated workflows and documented processes with Microsoft Office Suite, reducing manual effort and ensuring operational continuity.

Customer Service Representative at Sidekicker

Provided exceptional customer service, using interpersonal skills to handle queries and POS systems. Coordinated stock management and inventory control, contributing to the store's operational success. Maintained organization and cleanliness in high-traffic areas.

Web Developer Intern at Carikture

Engaged in professional communication and meetings with more than 4 clients to gather requirements and objectives. Communicated technical concepts clearly to non-technical clients. Implemented frontend technologies, including HTML, CSS, JavaScript, and PHP, to deliver innovative solutions aligned with business needs. Demonstrated strong communication and interpersonal skills to effectively engage and collaborate with clients.

Web Developer Intern at Carikture

Collaborated with 4+ clients to gather requirements, translate objectives, and present technical concepts in clear, client-friendly language. Delivered frontend solutions using HTML, CSS, JavaScript, and PHP tailored to client business needs.

React JS Intern at Tidbeat

Implemented responsive design principles using React.js and Sass to ensure a seamless user experience across devices. Enhanced overall performance by 40% through code refactoring and optimization. Implemented robust user authentication mechanisms using Auth0 to secure the application and protect user data. Collaborated effectively with cross-functional teams.