Paul Bartell

IT Specialist at DLA - Defense Logistics Agency (Retired), Hill Air Force Base - Utah

Managed IT infrastructure across the organization, ensuring seamless operation of systems and applications. Implemented security protocols to safeguard sensitive information and maintain compliance standards. Provided technical support and troubleshooting for end-users, improving system usability and efficiency. Coordinated software updates and patches to minimize downtime and enhance performance. Analyzed system performance metrics to identify optimization opportunities and recommended strategic enhancements. Managed hardware and software inventory, ensuring timely updates and replacements. Optimized network performance through regular monitoring and maintenance. Responded to end-user support requests and guided users through basic troubleshooting tasks.