Information Technology Operator - Trainee at Hospital do Divino Espírito Santo

Reformatted over 2000 machines on the network, installed clinical software, and provided assistance to users with routine and advanced helpdesk issues; demonstrated strong problem-solving skills during cyber-attack response.

Information Technology Operator - Trainee at Bensaude S.A

Industrial network management for bakery and meat/fish export sectors; configured networks for industrial equipment; ensured communication between three facilities and central factory management server; supported process optimization and productivity.