I am a passionate web developer with a strong background in both back-end and front-end technologies. My education has equipped me with the skills to manage complex projects and develop innovative solutions. I enjoy problem-solving and thrive in dynamic environments where I can continually learn and grow.

Rafael Pires

I am a passionate web developer with a strong background in both back-end and front-end technologies. My education has equipped me with the skills to manage complex projects and develop innovative solutions. I enjoy problem-solving and thrive in dynamic environments where I can continually learn and grow.

Available to hire

I am a passionate web developer with a strong background in both back-end and front-end technologies. My education has equipped me with the skills to manage complex projects and develop innovative solutions. I enjoy problem-solving and thrive in dynamic environments where I can continually learn and grow.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

Portuguese
Fluent
English
Advanced
French
Intermediate

Work Experience

Technical Support (Field) - Information Technology Solutions at Prime-R / CVTelecom / NOC Centro Suporte
October 2, 2023 - Present
HelpDesk and Service Desk services; customer support for technical problems by business segment; hospitality sector support (Internet, TV, Voice, CCTV); responsible for Horeca customers in Cape Verde (Winrest/POS, Schools, Residential).
IT Technician at ISECMAR, Universidade Técnica do Atlântico
September 7, 2023 - October 15, 2025
Preventive maintenance on computers and peripherals and projectors; hardware/software defect identification; installation and configuration of Windows and software in laboratories; Helpdesk services; identification and verification of defective network cables and faulty sockets in laboratories and offices.
Trainer / Instructor at Ruijie Reyee
February 20, 2024 - Present
Reyee corporate profile and portfolio; TCP/IP review; Ruijie Cloud and SON technology; network protocols and practices.
Instructor / Module Facilitator at Advanced Island – Engenharia Circular na UTA
July 14, 2023 - October 15, 2025
Module 1 Islandap Advanced; Module 2 Process control; Module 3 Industrial robotics; Module 4 Renewable energy; Module 5 Maintenance, innovation and transfer; Module 6 Success story in Cape Verde.
Participant at Huawei Seeds for the Future
August 1, 2022 - October 15, 2025
Huawei Seeds for the Future program: 13 hours of instruction on 5G, Artificial Intelligence, Cloud computing; participation in global tech4good competition to enhance leadership, problem solving and social entrepreneurship.
Technical Support Information Technology Solutions at Prime-R, CVTelecom
November 1, 2023 - October 28, 2025
Currently provide helpdesk and service desk services, troubleshooting technical issues for various business segments.
IT Technical Manager at Universidade Técnica do Atlântico - UTA
September 1, 2023 - September 1, 2023
Performed preventive maintenance on computer systems and provided helpdesk services during the holiday period.
Manager | Owner at TXOWEB, Sociedade Unipessoal LDA
March 1, 2023 - October 28, 2025
Created and maintained various web projects, providing technical support and maintaining servers.
Trainee at CVTelecom
July 1, 2022 - July 1, 2022
Learned about structured cabling and IT equipment maintenance while understanding various internet services.

Education

Bachelor's degree in Computer and Telecommunications Engineering at Universidade Técnico do Atlântico
January 1, 2018 - January 1, 2022
Bachelor's Degree in Computer and Telecommunications Engineering at Technical University of the Atlantic - UTA (ISECMAR)
October 1, 2018 - December 1, 2022

Qualifications

Programming competition certificate, UNICV
January 1, 2019 - October 15, 2025
Participation in ideas competition, FIC
January 1, 2019 - October 15, 2025
Huawei ICT Competition Cape Verde – Top 4
January 1, 2022 - January 1, 2023
Huawei Seeds for the Future
July 1, 2022 - August 1, 2022
Advanced Island – Engenharia Circular
July 1, 2023 - July 1, 2023
Ruijie Reyee
February 1, 2024 - February 1, 2024

Industry Experience

Computers & Electronics, Telecommunications, Software & Internet, Travel & Hospitality, Education