Available to hire
Hi, I’m Przemek Stepien. I build and maintain production systems across web, backend, and desktop apps, with a focus on reliability, scalability, and clear code. I have hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js), C# .Net and also with C++ and Qt for native desktop experiences, plus automation to streamline workflows in real-world environments.
I thrive in Agile settings, enjoy solving complex problems, and consistently pursue improvements in code quality, automation, and continuous delivery. I work well with cross-functional teams and can quickly learn new tools and concepts to deliver practical, end-to-end solutions.
Skills
Language
English
Fluent
Work Experience
Night Shift Supervisor at Hub / Import Operations
December 1, 2008 - April 1, 2015Supervised night shift hub and import operations, ensuring smooth end-to-end parcel processing. Coordinated staff across multiple operational areas to meet time-critical deadlines. Prepared end-of-shift reports and completed required operational documentation. Oversaw parcel dispatch within the facility and final delivery preparation. Supported cross-training initiatives and adapted to operational priorities as required by management.
Special Process Technician
January 1, 2017 - April 1, 2017Operated and supported company data handling systems, combining database-driven workflows with controlled manual interventions. Processed customer orders received in multiple formats including CSV, XML, and XLS. Managed data validation and control using Microsoft SQL Server. Performed quality control through PDF proofing and verification. Designed and generated packing labels according to customer specifications. Produced supplementary operational reports (e.g., ASN). Managed company web portals, including client onboarding, configuration updates, and technical support for sales. Supported the evolution and improvement of data handling systems in collaboration with software suppliers and internal teams.
Technical Process / Software Developer
April 1, 2017 - May 1, 2019Designed, developed, and maintained software applications to automate customer order processing, eliminating manual input. Built automation solutions using C# and the .NET Framework as part of a small development team. Integrated internal systems to streamline administrative and production workflows. Developed factory automation and machine control solutions to improve operational efficiency. Collaborated with operations personnel to identify automation opportunities and deliver technical solutions. Acted as the technical point of contact for customers regarding software development and data handling. Produced and maintained technical documentation to support team knowledge sharing and factory process control. Contributed to company-wide process improvements through automation and system optimization.
Technical Support Agent at Broadband & Network Support
January 1, 2021 - September 1, 2024Provided technical support for residential broadband services, troubleshooting Wi-Fi and wired Ethernet connectivity issues. Diagnosed and resolved network-related problems including router configuration, signal strength, device connectivity, and service outages. Guided customers through technical steps, adapting communication to different technical skill levels. Used internal diagnostic tools and ticketing systems to investigate, track, and resolve technical incidents. Consistently met and exceeded performance and quality KPIs in a high-volume support environment. Collaborated with technical support teams, following escalation and incident management procedures.
Education
Higher Diploma in Computing (Software Development) at National College of Ireland
September 1, 2023 - June 1, 2025Qualifications
Oracle Certified Professional, Java Programmer SE 7
May 1, 2016 - November 1, 2016Oracle Certified Associate, Java Programmer SE 7
June 1, 2015 - January 1, 2016Industry Experience
Software & Internet, Professional Services, Education
Skills
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