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Computer hardware and system support professional with 6+ years of experience handling software and hardware troubleshooting, server maintenance, and helpdesk operations. Skilled in maintaining and updating networked machines, applying OS/software updates, and ensuring security protections are active and up to date.…

Arjay B. Abao

Web Developer, Programmer, UX Designer, +2

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Computer hardware and system support professional with 6+ years of experience handling software and hardware troubleshooting, server maintenance, and helpdesk operations. Skilled in maintaining and updating networked machines, applying OS/software updates, and ensuring security protections are active and up to date.…

Available to hire

Computer hardware and system support professional with 6+ years of experience handling software and hardware troubleshooting, server maintenance, and helpdesk operations. Skilled in maintaining and updating networked machines, applying OS/software updates, and ensuring security protections are active and up to date.

Skills

Active Directory

CSS

HTML5

Experience Level

Active Directory

Expert

CSS

Expert

HTML5

Expert

Intermediate

WordPress

Intermediate

Unity

Intermediate

Language

English

Intermediate

Work Experience

System Engineer (NOC) at Eperformax Roxas

May 1, 2026 - Present

Verified antivirus/malware protection is active and updated. Maintained Active Directory, and supported PCs, printers, and laptops. Performed software and hardware troubleshooting, applied OS and software updates, created accounts in Active Directory, and uploaded records for safekeeping. Updated and managed helpdesk tickets.

Electronic Bingo Technician at Globaltech Field Service Solutions Inc. (Formerly FBM Technology Solutions Inc.)

September 1, 2019 - January 1, 2025

Responsible for server updates and configuration and for maintaining electronic bingo machines and the server environment. Performed software and hardware troubleshooting and managed helpdesk ticket updates.

Data Management Specialist (DMS) at On Business People Inc.

May 1, 2019 - July 1, 2019

Managed company databases covering sell-out, sell-in, and achievements. Maintained accounts in the system and troubleshot both software and hardware issues.

Telesales at On Business People Inc.

May 1, 2018 - May 1, 2019

Organized customer information and account data for business planning and customer services. Encoded orders for specific accounts and handled customer issues and concerns.