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I’m a football-focused social media and content professional combining strong creative skills with over 10 years of experience in customer service, operations and relationship building.

About

I’m a football-focused social media and content professional combining strong creative skills with over 10 years of experience in customer service, operations and relationship building. Since 2023, I’ve managed social media accounts for football clubs and businesses, creating engaging content across Facebook, Instagram, TikTok and X to grow audience reach and engagement.

I plan and schedule content calendars, cover match days with live updates and post-match highlights, and produce promotional assets for fixtures, events, sponsorships and club announcements. I also work closely with clients to understand goals and deliver tailored, high-quality digital content using tools like Adobe Creative Suite, Canva and video editing software.

  • 11 years' experience
  • Joined October 2026

Industry experience

  • Media & Entertainment
  • Retail
  • Transportation & Logistics
  • Professional Services

Work experience· 10 roles

Fleet Assistant · Fleet AssistSep 2025 – Jan 2026 · 5 mos

Coordinate vehicle repair and maintenance administration including liaising with suppliers, garages and customers to ensure service delivery. Maintain records and provide updates to drivers, supporting operational planning and communication across stakeholders.

Senior Fleet Administrator · 24X7 GroupSep 2024 – Sep 2025 · 1 yr 1 mo

Manage fleet processes including vehicle repairs and maintenance cases. Liaise with suppliers, garages and customers to ensure efficient service delivery and strong customer service. Maintain accurate records and case documentation using internal systems and Microsoft Office. Monitor work and service updates to ensure deadlines and service level agreements are met, and collaborate with internal departments to support smooth operational processes while maintaining attention to detail in a high-volume environment.

Freelance Social Media ManagerJan 2023 – Present · 3 yrs 11 mos

Manage social media accounts for football clubs and businesses by creating engaging graphic, photography and video content tailored to platforms including Facebook, Instagram, TikTok and X. Plan and schedule content calendars to maintain consistent branding and communication across channels. Provide matchday media coverage with live updates, photo/video highlights and post-match content. Produce promotional content for fixtures, events, sponsorships and club announcements. Monitor performance and audience engagement to identify growth opportunities, and work directly with clients to understand objectives and deliver creative solutions. Support grassroots football clubs with branding, digital marketing and community engagement initiatives. Use Adobe Creative Suite, Canva and video editing tools to deliver high-quality digital assets.

Accounts Payable Admin · SavillsJun 2022 – May 2023 · 1 yr
Supply & Funding AdministratorJun 2022 – May 2023 · 1 yr
Booking & Reception Senior Advisor · John Banks RenaultJun 2021 – Jun 2022 · 1 yr 1 mo
Branch Manager · WeBuyAnyCarMar 2021 – Jun 2021 · 4 mos
Rentals Sales Agent · Avis Budget GroupMay 2018 – Mar 2021 · 2 yrs 11 mos

Education

BTEC Level 2 & 3 (Media & IT) · Cambridge Regional College2012 – 2014

Certifications and awards

Media & IT Studies (Distinction)2030 – 2026

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