Hello, I'm Richard Jon Daley, a Transformative eLearning Instructional Designer and Training Manager with extensive experience driving operational excellence through innovative learning strategies, digital design, and regulatory alignment to elevate compliance and engagement. I excel at delivering targeted learning experiences through eLearning development, LMS management, and curriculum optimisation, designing materials with Articulate 360 and aligning training with regulated processes and GxP standards. I thrive in stakeholder engagement, change enablement, and digital transformation of training systems within complex, matrix environments, streamlining onboarding and modernising SOP governance.

Richard Jon Daley

Hello, I'm Richard Jon Daley, a Transformative eLearning Instructional Designer and Training Manager with extensive experience driving operational excellence through innovative learning strategies, digital design, and regulatory alignment to elevate compliance and engagement. I excel at delivering targeted learning experiences through eLearning development, LMS management, and curriculum optimisation, designing materials with Articulate 360 and aligning training with regulated processes and GxP standards. I thrive in stakeholder engagement, change enablement, and digital transformation of training systems within complex, matrix environments, streamlining onboarding and modernising SOP governance.

Available to hire

Hello, I’m Richard Jon Daley, a Transformative eLearning Instructional Designer and Training Manager with extensive experience driving operational excellence through innovative learning strategies, digital design, and regulatory alignment to elevate compliance and engagement.

I excel at delivering targeted learning experiences through eLearning development, LMS management, and curriculum optimisation, designing materials with Articulate 360 and aligning training with regulated processes and GxP standards. I thrive in stakeholder engagement, change enablement, and digital transformation of training systems within complex, matrix environments, streamlining onboarding and modernising SOP governance.

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Language

English
Fluent

Work Experience

UK & Ireland Training Manager at Novartis Pharmaceuticals UK Ltd.
January 1, 2025 - January 1, 2025
Created and delivered over 200 interactive eLearning modules using Articulate 360; oversaw SOP lifecycle with Documentum; integrated with LMS for seamless training effectiveness. Partnered with EU training peers to share best practices, enhancing regional alignment. Consolidated training and document systems, boosting accessibility and audit readiness. Managed monthly new hire inductions; facilitated cross-functional collaboration with Ethics, Risk & Compliance to close regulatory training gaps. Standardised activity- and role-based curricula aligned with GxP, ABPI, and global regulations. Led LMS implementation and system integrations, mapping learning to job functions and improving content relevancy. Introduced just-in-time training through modular curricula, improving onboarding flexibility and reducing costs. Achieved favorable audit outcomes across MHRA, HPRA, ABPI, IPHA, and internal GxP audits. Migrated 400+ documents from legacy systems to LMS/eSOPs and maintained compliance re
Training Advisor at Novartis Pharmaceuticals UK Ltd., Frimley
January 1, 2012 - January 1, 2012
Managed training allocation for 300 GxP professionals across Regulatory, Safety, Medical, Quality, and Supply Chain divisions. Coordinated onboarding activities and ensured audit-ready documentation. Organised training records and hard-copy folders for inspections. Created and delivered interactive eLearning modules using Articulate 360; improved document archiving for fast, compliant retrieval. Registered and configured training paths for new hires and role changers. Enhanced inspection readiness through MHRA and ABPI documentation support.
Training Compliance and SOP Governance Officer at Novartis Pharmaceuticals Corporate, Horsham
January 1, 2012 - January 1, 2012
Oversaw global learning infrastructure for 5,000+ associates; maintained alignment across UK, USA, France, Japan, and China through matrix collaboration. Monitored compliance distributions and enabled mandatory assignments. Facilitated curricula design and access control across four linked systems by engaging senior leaders and regional SMEs. Directed global user migration projects for LMS and QMS implementations. Led monthly best-practice sessions with 17 global eSOPS administrators and supported UK LMS administrators. Streamlined registration, distribution, and archiving workflows to improve efficiency. Delivered global compliance reports with detailed gap analyses to senior management.
Training Advisor at Novartis Pharmaceuticals UK Ltd.
January 1, 2012 - January 1, 2012
Managed training allocation for 300 GxP professionals across Regulatory, Safety, Medical, Quality, and Supply Chain divisions. Coordinated onboarding with induction sessions and ensured audit-ready documentation. Organized training records and hard-copy folders for inspection compliance and streamlined information retrieval. Created and delivered interactive eLearning modules using Articulate 360. Improved document accessibility by revamping archiving practices to ensure fast, compliant retrieval of records. Registered and configured training paths for new hires and role changers. Enhanced audit outcomes by supporting MHRA and ABPI inspection preparation and documentation management.
Training Compliance and SOP Governance Officer at Novartis Pharmaceuticals Corporate
January 1, 2012 - January 1, 2012
Oversaw global learning infrastructure for 5K associates, supervising SABA, Sum Total, and Documentum platforms. Maintained alignment across UK, USA, France, Japan, and China through matrix collaboration. Monitored compliance distributions and enabled mandatory assignments to be executed accurately and timely. Facilitated curricula design and access control across four linked systems by consulting with senior leaders and regional SMEs. Directed global user migration projects, exporting and cleansing data for LMS and QMS implementations. Led monthly best-practice sessions with 17 global eSOPS administrators and supported four UK LMS administrators. Refined training procedures by designing simpler workflows for registration, distribution, and archiving. Delivered global compliance reports with detailed gap analyses to senior management, improving performance tracking.

Education

A Levels at Desborough School, Maidenhead, Berkshire
January 11, 2030 - November 19, 2025
A Levels at Desborough School, Maidenhead, Berkshire
January 11, 2030 - November 19, 2025

Qualifications

Omniplex Certified
January 11, 2030 - November 19, 2025
Omniplex Instructional Design Certified
January 11, 2030 - November 19, 2025
Articulate Storyline (Omniplex Certified)
January 11, 2030 - November 19, 2025
Omniplex Instructional Design Certified
January 11, 2030 - November 19, 2025

Industry Experience

Healthcare, Life Sciences, Education, Professional Services, Software & Internet

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