Available to hire
I am Ryan Janzen, a Learning and Development Specialist with 15+ years of experience in facilitation, design, development and business learning consulting.
I have a strong understanding of adult learning principles and apply them across facilitation and development. I earned the ATD Master Facilitator designation with high marks and have practiced those learnings in in-class, blended, and online delivery. I also completed ATD’s Evaluating Learning Impact course focusing on ROI and five levels of learning assessment. I lead a highly engaged training team and coach leadership and facilitation skills.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Instructional Design Consultant at Manitoba Public Insurance
January 1, 2019 - January 1, 2022Develop training solutions using the ADDIE model in consultation with business stakeholders; design training solutions using a variety of authoring technologies; supported high-profile initiatives including Skillsoft usage, WFH via VILT, and MS Teams implementation; provided support in design and delivery of training and organizational development.
Owner and Independent Contractor at RJ LEARNING
January 1, 2017 - PresentProvide consultation and program support to small and medium organizations on an as-needed basis across Healthcare, Education, Childcare, Non-Profit, Real Estate and Retail; provide design and delivery of training and organizational development.
Training and Development Specialist, HR at Manitoba Institute of Trades and Technology
January 1, 2018 - January 1, 2019Consult on onboarding program; created new employee onboarding program including 4 eLearning courses; manage support systems for the first 180 days of employee life cycle; created training and development standards and eLearning for Health and Safety; designed courses for HRLD and PDAL programs (accredited by CPHR and IPL).
Instructional Designer, Center for Learning Innovation at Manitoba Institute of Trades and Technology
January 1, 2019 - PresentProvide consultation and support on the employee onboarding program; created onboarding program including eLearning; designed and developed Health and Safety eLearning; developed courses for HRLD and PDAL programs; accreditation.
Instructor, Continuing Education at Manitoba Institute of Trades and Technology
January 1, 2019 - PresentCourse instructor for Continuing Education; ongoing.
Training and Development Specialist, HR T&D Operations at North West Company
January 1, 2015 - January 1, 2017Consult on Manager and Department Manager training programs; coach field trainers toward successful delivery; consult with business and HR partners on performance management issues; manage a portfolio of 60-70 trainees nationwide; created tools for tracking and measurement; key project member for pending LMS launch; created internal intake process to promote in-house talent; facilitated Train The Trainer and supported the launch of updated leader program.
Training Specialist, Store Operations and Customers Relations at TRUSERV CANADA
January 1, 2015 - January 1, 2015Provided coaching and sustainment support to store owners/operators; managed LMS; developed and delivered product training; mentored Store Operators; built high-demand training offerings in a change-resistant industry; completed conversion training for 25+ operators.
HR Team Lead, Training at SHAW CABLE
January 1, 2008 - January 1, 2014Led regional training team, facilitated New Hire, onboarding, employee development, and leadership/coaching programs; implemented a sales program that lifted outbound close rates; introduced Cisco Training Center to Shaw; supported the opening of three new contact centers.
Core Training Specialist at CONVERGYS
January 1, 2006 - January 1, 2008Developed and facilitated hard skill and sales training for multiple clients including three Fortune 500 companies; led regional facilitation of new sales program; contributed to onboarding and ROI through training initiatives.
Recruitment Specialist at CONVERGYS
January 1, 2005 - January 1, 2006Sourced and selected candidates across multiple channels; achieved a 91% fill rate for contact center hiring; collaborated with client relations on training offerings during negotiations.
Education
Bachelor of Science, Zoology at University of Manitoba
January 1, 1998 - January 1, 2002ATD Master Trainer at Association for Talent Development
January 1, 2013 - December 5, 2025CTDP Candidate at CTDP Program
January 11, 2030 - December 5, 2025Qualifications
ATD Master Trainer
January 1, 2013 - December 5, 2025CTDP Candidate
January 11, 2030 - December 5, 2025Industry Experience
Education, Healthcare, Government, Retail, Professional Services, Software & Internet, Media & Entertainment, Telecommunications, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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